Matthews Township Collision Center logo

Matthews Township Collision Center

About us

Come in for an estimate Monday - Friday from 8:00 to 4:30, no appointment necessary. All estimates are free of charge.

Business highlights

27 years of experience

Services we offer

Debit, Discover, Mastercard, Structural repair and alignment, and cash., and expert detailing. We accept Visa, finish, paint

Accepted Payment Methods

  • CreditCard
Reviews
4.982 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
1%
3
1%
2
0%
1
2%
Showing 1-25 of 82 reviews
David K.
May 2018
5.0
Yes, I recommend this pro
$1,000
Perfectly. MTCC (Service King) found damage I had not found. All was repaired more promptly than promised. Repairs were perfect.

Colette B.
Mar 2016
5.0
Yes, I recommend this pro
$5,500
unknown

Janet J.
Sep 2015
5.0
Yes, I recommend this pro
$800
unknown

Ethan B.
Jun 2015
1.0
$7,500
The paint quality is OK with some orange peel compared to factory paint. The new hood did not fit well which required a return trip to have them adjust that.  The fit is marginal and in retrospect I should have asked for another remedy. One headlight assembly was replaced and it was grossly out of alignment, which I corrected.  I also discovered a bolt that was missing after the reassembly of some items in the engine compartment.  I sent pictures of the missing bolt and was assured they would order one and let me know when it came in.  Sure enough the call came but I was unable to get back to their shop and asked if they could mail it to me and they said yes.  After several days and no bolt I called back and was told it was not the correct bolt and they were getting a different one and would send it.  After a while with no bolt I called back and it was there and would be mailed that day.  Several days later with no bolt I called back and they had just mailed it that day.  After several days with no bolt I emailed through their website with no response.  So I was at Lowes one day and I bought one to install.  The drivers side window, which was disassembled during the repair process, has been malfunctioning periodically which concerns me. This is on a 2012 car with no previous history of a problem.  I have sent in the customer comment card with no response.

Elaine G.
Jan 2015
5.0
Yes, I recommend this pro
$50
I drove in on Dec. 30 with a long scrape on my back bumper. It was a hit and run in a parking lot. Tony Parker came out ,looked at it and in a few minutes had someone cleaning it off and accessing it.  He made me an appointment with a one hour window. When I came back the technician worked on it right on time while I waited. He did a great job in less time than they estimated and they charged me half of what they estimated. I would recommend them for quick and honest service.

Keith J.
Jan 2015
3.0
$1,100
Left a dent on the body under the door unfixed and unpainted. Paint had ripples in it and even spider like cracks. Very poor quality for paying as much as i did. I will never recommend them or have work done by them again. 

Lane Y.
Nov 2014
5.0
Yes, I recommend this pro
They vehicle was ready when promised and there weren't any cost surprises.  Communication was wonderful with them.

Andy B.
Nov 2014
5.0
Yes, I recommend this pro
$2,500
Matthews Township is great - very methodical and professional. The only challenge is that they found additional damage once they were working on the car and had to have Allstate quote add-on claims, which extended the repair job by 4 days. Overall they are good communicators, coordinate auto rental in advance, and the finished repairs are really good.

Deborah W.
Nov 2014
5.0
Yes, I recommend this pro
$1,300
Scheduled my appointment for 10/29/2014. Dropped the car off. Said it would be ready the next day. The next day, they called and said it was ready. They waited for me to get there since I couldn't get there before five. The car looked great. Could never tell that we had hit a pole. They cleaned it cleaner than it has ever been clean! Would definitely use them again. They do what they say!

Dianna A.
Nov 2014
4.0
$500
It went fine.

Kim B.
Aug 2014
5.0
Yes, I recommend this pro
.

Dean S.
Aug 2014
5.0
Yes, I recommend this pro
$30
They did an excellent job.  They showed up in a short amount of time.

Andy B.
Aug 2014
5.0
Yes, I recommend this pro
$5,500
After receiving initial estimate from insurance carrier I brought car into Matthews - smooth dropoff and they coordinated auto rental. Unfortunately once work was started Matthews found additional damage that required additional insurance appraisal, which delayed repairs by almost a week (and caused increased rental costs). However, once appraisal dollars were approved, work was rapidly completed. They did a good job of communicating status but it was a challenge keeping track of their status vs. my insurance carrier. Overall I liked my interactions with Matthews and would recommend them again.

Jessica Q.
Jul 2014
1.0
$3,500
I dropped my car off on 7/7.  They estimated my car would be completed by 7/16.  I called today 7/14 to find out, NO WORK AT ALL has been done on my car yet!  It has sat there for a week with nothing done to it.  They first tried to blame my insurance company by saying the shop submitted a supplemental claim on 7/7 but insurance didn't approve for 4 days.  In further research, the shop didn't submit the supplemental claim until the night of 7/8.  When I asked them why did the car sit for two whole days before the claim was submitted I was told "well, we had a lot of other cars come in and we were busy with them".  I then said, ok, well insurance approved the claim on 7/10.  So why didn't you do any work on Fri 7/11 or today 7/14.  Again, the answer was, "well, we had a lot of cars come in on Friday".  I would think a car that's been sitting at your shop for a week would take priority over a car just being dropped off.  Clearly my car is no priority to them, and they seem to work on every other car that gets dropped off instead. So, in the end, the latest "guestimate" from the shop is my car will be completed "hopefully" by 7/25, an entire TEN DAYS, and TWICE AS LONG as the initial estimate.  I am going without a car for 3 weeks because of their carelessness.  Very disappointing and aggravating, I will NEVER, EVER use them again! I would NOT recommend them.
Response from Matthews Township Collision Center
"Thank you for your review. We ask for a review from each and every customer. We truly appreciate the time and thought it takes to write a comment especially on a public format as popular as Angie’s List. We learn from all reviews –positive or otherwise. Although it feels better to receive reviews from satisfied customers, reviews to the contrary provide an opportunity to check our process and adjust accordingly. Our goal is to exceed expectations by providing excellent customer service, adhering to a schedule, and delivering an outstanding product. Delays, however, can and do happen as we are required to wait for insurance approval or backordered parts. Waiting is never pleasant for anyone especially when there is no rental car coverage. All of us here at Matthews Township Collision Center appreciate the opportunity to provide service to you and your family. We trust you are satisfied with our workmanship, and we are here if and when you need us in the future. Sincerely, Wendy"

Cathy T.
Jul 2014
5.0
Yes, I recommend this pro
$600
What a wonderful experience!  Who would say that after being hit by another car?  Me - but only after my experience with Matthews Township Collision Center.  They arranged for everything from calling the insurance companies to the car rental.  The paint job is excellent - you cannot tell it was ever damaged and has held up over time.  They also removed all other dents and dings from other car doors.  Superb service and a quality job.  I will never go anywhere else.  
Response from Matthews Township Collision Center
"Thank you to much for your positive review! We really appreciate it! D.H."

HUNTER P.
Jun 2014
5.0
Yes, I recommend this pro
$1,900
unknown
Response from Matthews Township Collision Center
"Thank you for your review!"

Joe B.
Jun 2014
5.0
Yes, I recommend this pro
$350
unknown

Larry C.
May 2014
5.0
Yes, I recommend this pro
$1,200
Everything went exactly as promised. Wendy and Tracey were great to work with in getting the estimate and scheduling the work, and the shop did an outstanding job. The paint matched perfectly, and they even detailed the entire car so when they were finished our 2004 looked like new.
Response from Matthews Township Collision Center
"Thank you for taking the time to give us such a great review! It was our pleasure to serve you. D.H."

Gary S.
May 2014
5.0
Yes, I recommend this pro
$500
We have used them once. Everything was just excellent with them. I did not have any dislikes. The service was fine. I went up there. They gave me an estimate. They told me exactly what they would do and since it was not going on insurance and we were paying it out of pocket, he fixed it in a way so it would not cost as much money for us. They had the work done at exactly in the amount of time they said they would, and they cleaned my car all up too. I was very pleased with them.
Response from Matthews Township Collision Center
"Thank you much for your positive review! We try our best to make it as easy on you as possible. We are so glad you are pleased."

Nicole K.
May 2014
5.0
Yes, I recommend this pro
$1,250
The did a great job with the repair. My car looks as good as before.  They were courteous and professional.  They worked directly with the insurance company and arranged for a rental car.  The communication was good, and they completed the work on time.  The only thing I would have changed was the time it took for me to get an appointment for the work to be performed.  They were heavily booked and couldn't take me for a couple of weeks.  Overall, I was very pleased with the work and the level of service.  I highly recommend them.
Response from Matthews Township Collision Center
"Thank you for the opportunity to repair your vehicle! I do apologize for the long wait to get your vehicle in. We really appreciate your positive review, thank you, again. D.H."

Robert G.
Apr 2014
5.0
$2,200
After 40 years of driving, I had my first accident and was completely unfamiliar with the process of getting auto body work done. Matthews Township Collision Center were great in assisting me with an evaluation and estimate, along with dealing with insurance. Their estimate was almost spot on and my car was ready a day early!  Excellent service and quality work. I would not hesitate to use them again or recommend them to others.
Response from Matthews Township Collision Center
"Thank you for the opportunity to repair your vehicle! We are so glad you are pleased."

Chris F.
Apr 2014
5.0
Yes, I recommend this pro
I found Matthews Township Collision Center by Internet search.  I'm glad
I did. I had a scrape on the side of my car that I couldn't get out
myself.   Not only did they fix my car while I waited, they didn't
charge me anything!   I would highly recommend this establishment!! 
They are professional, courteous and prompt!
Response from Matthews Township Collision Center
"Thank you so much for your review! We really appreciate you taking your time to do this for us."

David C.
Mar 2014
5.0
Yes, I recommend this pro
$1,800
I dropped in on a Saturday for an estimate. Although the staff was only there to work on an office remodel, they suddenly got very busy and handled it gracefully. This was an insurance job, so they dealt directly with the insurance company and handled everything even the rental car. They finished the work in 6 days and the body work was flawless. I will use them again.

Joe M.
Mar 2014
5.0
Yes, I recommend this pro
$2,000
Got the estimate and advice on insurance.  Got the date available to bring car in for repair.  Car was repaired and ready when promised.  Owner (Gary) showed me pictures and explained repair to me when I picked up.  Repair was perfect and car was cleaned and detailed better than the dealer did when it was new.  This was not the first experience with these people and they consistently do excellent work, treating you like they really care about you.

Shane W.
Jan 2014
5.0
Yes, I recommend this pro
$985
.
Response from Matthews Township Collision Center
"Thank you for taking the time to comment so positively about the service you received at Matthews Township Collision Center. We truly appreciate your trust in us."
Showing 1-25 of 82

Licensing

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FAQ

Matthews Township Collision Center is currently rated 4.9 overall out of 5.

Matthews Township Collision Center accepts the following forms of payment: CreditCard

No, Matthews Township Collision Center does not offer free project estimates.

No, Matthews Township Collision Center does not offer eco-friendly accreditations.

No, Matthews Township Collision Center does not offer a senior discount.

No, Matthews Township Collision Center does not offer emergency services.

No, Matthews Township Collision Center does not offer warranties.