Marcelo's automotive

Auto Service, Auto Radiators, Heating and Air Conditioning,

About us

• We offer the latest diagnostic technology to prevent unnecessary repairs. • 1yr. Unlimited miles warranty on parts and labor. • Independently owned and opereted. •Our commitment is to service your vehicle quickly and address your concern the first time. Free towing with repairs. Low labor rate. 10% off parts and labor to all military. 10% off parts and labor to college students. Must present ID at the time of service. 10% off parts and labor to senior citizens. ( 60 and over ) Shuttle services for your convenience.

Business highlights

12 years of trusted experience

Services we offer

brakes, timing belts, tune up, state inspections, shocks, oil changes, engine repairs,electrical repais, engine diagnostic and much more....

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.05 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-5 of 5 reviews

Donna B.
06/2017
5.0
auto repair
  + -1 more
First Marcelo added freon and an oily dye to determine if there was a leak in the compressor. The problem persisted for a week so I took my car back. The dye revealed a leak in the compressor so he installed a new one. The AC has been working well ever since.
Description of Work: The air conditioner in my car was working intermittently since last summer. The dealership was unable to determine the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$737

RAMZI H.
10/2016
5.0
auto repair
  + -1 more
I am soooo glad I checked Marcelo's. The place is very clean. I sat in the waiting area, he has Wifi so I used my table, had some coffee and I ordered dominoes but my car was ready before the pizza arrived so I had to actually wait for the pizza to leave. Repair was perfect, I took the car for a test on gibble road and indeed the engine was not "weak" anymore. (he replaced the spark plugs and wires). I will be definitely going back and recommending him again and again.
Description of Work: I heard about Marcelo from a neighbor. Marcelo is really Charlotte's secret repair shop that you hear about from word of mouth. My kia's engine was Losing power. At the dealership they quoted me a very high price saying I needed to replace the whole engine. No way in heaven I could afford that and they said it will take 3 days for the repair. the 3 days was not the problem, the money was...I could not afford a new engine! So I went to Marcelo's and within 20 minutes of testing the car, he quoted me a muuuuuch better price than my own car's dealership! He said it was the spark plugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RAMZI H.
06/2016
5.0
auto repair, heating & air conditioning/hvac, radiator service
  + 1 more
he advised me on repair options and saved me a ton of money by only repairing the compressor instead of replacing the whole cooling system as was suggested by another repair shop. Marcelo was very honest and explained the issue in details. he actually gave a free lesson in car AC systems. so to make good things short, he replaced the AC compressor and the AC worked wonderfully, it is really "COOL" thank you marcello, I will be recommending to my friends.
Description of Work: since my car is not expensive, I did not want to go to the dealership and pay a fortune. so I went to Marcelo's. He is a very nice person.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Alisha R.
05/2016
5.0
This time around, I had to get the transmission replaced in my Nissan Maxima. He patiently explained all the options and helped me decide what would work best for my family and budget. He's got his client's best interests at heart- that's what I love about Marcelo and why I will never go anywhere else.
Description of Work: I've had several cars serviced by Marcelo. Every service he has given me a true and fair estimate, and has gone out of his way to make sure it was done right. I don't have to worry that he's trying to sell me something I really don't need, and I know I can trust him to let me know what needs immediate attention.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Dana W.
01/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: Honest, competent, fair.
Rating CategoryRating out of 5
Yes, I recommend this pro

    Contact information

    616 Arrow Dr., Matthews, NC 28104

    www.marcelosautomotive.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Auto Radiators,
    Heating and Air Conditioning,
    Natural Gas Lines,
    Auto Inspections,
    Auto Transmission,
    Auto Tires

    FAQ

    Marcelo's automotive is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 12:00 PM

    Marcelo's automotive accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    Yes, Marcelo's automotive offers free project estimates.
    No, Marcelo's automotive does not offer eco-friendly accreditations.
    No, Marcelo's automotive does not offer a senior discount.
    No, Marcelo's automotive does not offer emergency services.
    Yes, Marcelo's automotive offers warranties.
    Marcelo's automotive offers the following services: brakes, timing belts, tune up, state inspections, shocks, oil changes, engine repairs,electrical repais, engine diagnostic and much more....

    Contact information

    616 Arrow Dr., Matthews, NC 28104

    www.marcelosautomotive.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 12:00 PM