King's Jewelry INC

Jewelry Sales/Design/Repair, Watch Repair, Appraisals - Antiques/Jewelry/Items

About us

Fine Jewelry and repair. Additional DBA - ATAK Inc. Family owned.

Business highlights

23 years of trusted experience

Services we offer

Jewelry repair, stone setting, remounting, resizing, designing, watch repair, engraving & pearl stringing and appraisals.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.815 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
0%
3
7%
2
0%
1
7%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.7
responsiveness
4.7
punctuality
4.6
Showing 1-15 of 15 reviews

Craig J.
03/2015
5.0
jewelry stores, watch repair
  + 0 more
unknown
Description of Work: Repaired watch. Great!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathryne V.
02/2015
5.0
jewelry stores
  + -1 more
unknown
Description of Work: Removed 2 links from an expensive watch on previous visit and replaced the battery, and then replaced 1 link on the above date. Very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$20

Molly T.
06/2014
5.0
watch repair
  + -1 more
They are reasonably priced and they put in a new battery and it has been working ever since. I drop the watch off, they send it off and then they call me when it's fixed.
Description of Work: I have used them a couple times. I had them do watch repair for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Joe L.
04/2014
5.0
jewelry stores
  + -1 more
took it in in Thursday, 4/3/14 and asked if they could enlarge my wife's wedding ring 1 1/2 sizes. They said they could and that it would be ready Monday. I picked it up on Tuesday, and the ring looked fantastic. You could not see a seam, they cleaned and polished it. It looked as beautiful as the day I bought it 19 years ago. Great service and what a quality job they did. I highly recommend them.
Description of Work: I had my wife's wedding band enlarged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

deborah M.
02/2013
5.0
jewelry stores
  + -1 more
The work was excellent. They make beautiful handmade jewelry.
Description of Work: They provided jewelry repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Cathy J.
02/2013
5.0
jewelry stores, watch repair
  + 0 more
The service is fantastic. I bought a $4,500.00 diamond ring from them. The lady was very good about explaining and going over different options that would be affordable to me. I have recommended them. It took longer than estimated to fix the watch but they had good follow up. The parts were harder to locate because it was an antique. When I got the watch back it was in good working order and I was completely satisfied.
Description of Work: They had to completely redo a Ben Rus antique watch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Sharon & Steve N.
01/2013
5.0
jewelry stores
  + -1 more
They made it look like new and didn't charge me for it. They were very friendly and great to deal with. I was certainly surprised when he said it cost nothing.
Description of Work: King's Jewelry cleaned a necklace and cross.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julia R.
04/2012
3.0
watch repair
  + -1 more
They completed the job -the work was good. However the work took much longer than anticipated. When I dropped the watch off to get a price on repair it was Friday. They told me they would call by Tuesday with an estimate. By the next Friday they had not called. The next week I called to check in - they did not have an estimate yet and seemed upset that I was hassling them. They eventually called about ten days later. I o.k.'ed the price and they gave me a two week time frame. I made it clear that I needed the watch very soon (it was going to be a gift) they said they would put a rush note on it and try to get it sooner than the two weeks. The watch took four weeks. After the first two weeks passed I called to find out what was happening - when I found out it wasn't finnished I tried to get it back unfinnished - only to find that it was not at the shop but at a special watch guys place. They said the delay was do to the age of the watch - requiring special-order crystal. That may be true, and there may have truly been no way to speed up the process, but if a business can not make the deadline it has set it owes the customer a phone call... a possibly a discount. After all was said and done they had the watch almost two months. Needless to say the gift was late.
Description of Work: I needed the crystal replaced on an antique pocket watch.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0

$50

Lucila N.
07/2011
5.0
jewelry stores, watch repair
  + 0 more
They are really nice people and the price was really reasonable.
Description of Work: I took some watches to King Jewelry to be repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

AMY O.
11/2010
5.0
jewelry stores
  + -1 more
I was super impressed.... They are friendly, helpful, do a great job. Couldn't be more pleased with them. And they were so sweet to finish the job in less than 48 hours!!!
Description of Work: Wow, I have a new favorite jeweler! They set a diamond in a white gold ring setting for me - they did an excellent job, really fair price, great service, and FAST! I'm so thankful to them to completing my job - particularly after the Karat Patch refused to set this diamond in the setting I had (claimed it wouldn't fit - for some reason they just didn't care to do the job). I'll be back to Kings from now on!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Janice S.
11/2008
5.0
jewelry stores
  + -1 more
Everything went very well. I chose this jeweler based on Angie's List ratings. I took my rings in on a Tuesday or Wednesday and got them back on the following Friday. They were not only sized perfectly, but also cleaned and polished beautifully.
Description of Work: I had my wedding band and engagement rings resized.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jeanine D.
10/2008
5.0
jewelry stores
  + -1 more
I went in at the recommendation of a friend to have my watch battery replaced. That was done on the spot after a 5-minute wait. I asked about repairs to a couple pieces of my jewelry and was quoted $25 for each. I went to pick up the jewelry a week and a half later. The repairs were done very nicely. While I was there the second time, I heard the jeweler quote $25 to someone else--seems to be his magic number!
Description of Work: Repaired ankle bracelet and pendant, changed watch battery.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$58

Tay H.
07/2007
5.0
jewelry stores
  + -1 more
Work was very well done. Seamless enlarging, rings nicely buffed. I can be very picky, and I was well satisfied with the work on all four rings, one of which was a very delicate antique. This is the second time I've gone to this shop for work, very satisfied both times.
Description of Work: They enlarged 4 gold rings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

DEBBIE K.
05/2007
1.0
watch repair
  + -1 more
None, I walked in to find out about watch repair. The store was busy, I could not tell who the sales person was and there were two men and a child in the back room. No one ever approached me or said that they would be with me as most places do. This was strange as there seemed to be people in the back who saw me and could have acknowledged me as I was standing by a desk area patiently waiting for someone. I have an overall bad impression of service there and would not return for repair or purchase.
Description of Work: None.

Rating CategoryRating out of 5
professionalism
1.0
punctuality
1.0


LESLIE G.
10/2006
5.0
jewelry stores
  + -1 more
The work was seamless.
Description of Work: They resized my wedding and engagement rings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

    Contact information

    1819 Matthews Township Pkwy Ste 400, Matthews, NC 28105

    www.thekingsjewelry.net

    Service hours

    Monday:
    10:00 AM - 7:00 PM
    Tuesday:
    10:00 AM - 7:00 PM
    Wednesday:
    10:00 AM - 7:00 PM
    Thursday:
    10:00 AM - 7:00 PM
    Friday:
    10:00 AM - 7:00 PM
    Saturday:
    10:00 AM - 6:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Jewelry Sales/Design/Repair,
    Watch Repair,
    Appraisals - Antiques/Jewelry/Items

    FAQ

    King's Jewelry INC is currently rated 4.8 overall out of 5.

    Monday: 10:00 AM - 7:00 PM

    Tuesday: 10:00 AM - 7:00 PM

    Wednesday: 10:00 AM - 7:00 PM

    Thursday: 10:00 AM - 7:00 PM

    Friday: 10:00 AM - 7:00 PM

    Saturday: 10:00 AM - 6:00 PM

    King's Jewelry INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, King's Jewelry INC offers free project estimates.
    No, King's Jewelry INC does not offer eco-friendly accreditations.
    No, King's Jewelry INC does not offer a senior discount.
    No, King's Jewelry INC does not offer emergency services.
    No, King's Jewelry INC does not offer warranties.
    King's Jewelry INC offers the following services: Jewelry repair, stone setting, remounting, resizing, designing, watch repair, engraving & pearl stringing and appraisals.

    Contact information

    1819 Matthews Township Pkwy Ste 400, Matthews, NC 28105

    www.thekingsjewelry.net

    Service hours

    Monday:
    10:00 AM - 7:00 PM
    Tuesday:
    10:00 AM - 7:00 PM
    Wednesday:
    10:00 AM - 7:00 PM
    Thursday:
    10:00 AM - 7:00 PM
    Friday:
    10:00 AM - 7:00 PM
    Saturday:
    10:00 AM - 6:00 PM