About us
Full Service Garden Center
Business highlights
Services we offer
Garden Centers, Nurseries-Plants & Trees
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
67% | ||
0% | ||
0% | ||
17% | ||
17% |
My first purchase was 7 plants, fertilizer and mulch to make them strong, healthy and beautiful. I went back two months later to augment those plantings with incremental landscaping. I was proud of how everything was turning out. In fact I convinced my mother-in-law to give Kings a try. I told her every time I made a purchase I also received coupons for my next purchase. Or so I thought. When I tried to use the 2 $20.00 coupons they gave me on the second purchase, I was told that the coupons were only good for a select period in June. Well I already made my selection so I figured I'd just come back in June and buy something else. I got another $40 dollars in coupons. When I came back in June, I was informed that I had to spend double of the coupon value to use them. I guess I misunderstood because the coupons were labeled $20 Bucks. They are not a loyalty tool, just an incentive to buy more on a return trip. I gave mine to a woman who was shopping so maybe she could at least get something out of it.
My Mother-in-Law complained to me about a rose bush she had purchased and said that they cleaned up the bush while she was there. But still the plant had no life. she pointed out that the bush I bought was in similar distress. What do I know? I'm just a consumer. Well the guarantee that Kings offered was not a guarantee at all. If your not satisfied, and the plant is not living up to potential, they will give you 50% off on another bush. That's not a guarantee! You've got to spend more money on something that wasn't right in the first place. And they told her that the condition was because of neglect. She owned a very successful florist shop before moving down here, so I don't think she can be accused of being a novice. Needless to say, they don't stand behind their merchandise either. By the way, my plant is also on it's last legs and is embarrasing.
Bottom line, they will sell you anything. Just don't expect to be satisfied. No customer service!
Licensing
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