I cannot recommend Gr8Flr Inc highly enough. My wife and I recently purchased a house in the Cotswold area, and we wanted to refinish our hardwood floors. We hired a local company that is well known and well marketed to do the job, which turned out being a nightmare. A friend of mine subsequently recommended hiring Gr8Flr Inc to fix their mess. Regarding the terrible first company we hired, instead of using the polyurethane we specified (which was important because my wife has chemical sensitivities), the owner allowed his crew to decide what to use (which started peeling soon after). They got stain all over our base boards and never bothered to vacuum the dust at all let alone between sanding and staining. Because the job they did in the master bedroom was spectacularly awful, they offered to redo it only to leave a nasty, permanent stain in the middle of the floor. In all, they did a very amateur job to put it politely. After I complained to the owner of the company, a bolt to one of my kitchen sink pipes had mysteriously loosened, which resulted in a minor flood that required us to replace multiple wood planks and refinish the entire downstairs hardwoods a second time. Unfortunately, no one was living in the home at the time, and the hardwood guys had a copy of my house key. Enter Gr8Flr Inc. At the time I met the owner, Fernando, he did not advertise because he was in such high demand by local builders. Now I know why. I was just lucky enough to know the right person to refer him to me. He took me room by room, pointed out each flaw (many of which I missed), and explained to me why they had occurred. He would also credit the first company for the few things they did correctly. Furthermore, he explained in detail which polyurethanes he uses, which ones he avoids, and why. He also charged far less than the first company. To top it all off, he even refinished our hallways for free. We had originally decided not to do so because, in his opinion, although they were not great, they were what you'd expect from an average hardwood refinishing company in the area. Nevertheless, he went ahead and refinished them anyway because, and I quote, "I'm a perfectionist by nature, and they were driving me nuts." When Fernando completed the job, he took me through the house. Like before, he methodically explained what he did and why he did it. For instance, part of the floor in my family room is slightly elevated (I never noticed it before). Fernando explained that, because of this, he used a specialized technique with his sander to minimize its visual effect. I'm positive most hardwood floor contractors would never bother doing something like that. In all, Fernando did an outstanding job, and our hardwoods look spectacular. I wish I could find more contractors like him, and I cannot recommend him and his company, Gr8Flr Inc highly enough.