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Glass Doctor of Charlotte

Founded 1987 • With Angi since August 2004

4.8

(232) Verified Reviews

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Business Details

Phone Number

Address

608 Matthews-Mint Hill Rd Suite B

Matthews, NC 28105

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Description

At Glass Doctor, We Fix Your Panes! Our professional certified glass service technicians deliver world-class service and value because Glass Doctor strives to exceed your expectations. Glass Doctor certified service technicians install, repair or replace insulated triple paned windows, decorative

Verified Reviews

A few reviews for this pro...
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Valeria J.
5.0
01/12/2020
Arrived on time. Had to order the window and 1st window was not correct. 2nd window was correct. Polite and efficient.
Description of Work
Replace broken window.
Category
replacement windows
Mary Beth C.
5.0
11/09/2019
Very well. I enjoyed working with Steve and the technician he sent. The price was reasonable and service was prompt. Would definitely hire again.
Description of Work
Needed 4 panes of glass replaced.
Category
glass repair, replacement windows
Reid L.
5.0
10/15/2019
The men were professional, prompt, and courteous. Did not leave a mess. I would definitely recommend them
Description of Work
Replaced panes in 8 windows and 1 sliding glass door, seals had failed
Category
glass repair
Nancyann R.
5.0
10/09/2019
I used Glass Doctor of Charlotte six years ago to replace two other window sections and two Palladian windows. They told me to watch other windows for the same issue and I did. It was time to call them again and once again, the process was smooth -- from initial quote to installation. Only one small glitch that was quickly resolved. I would use them again.
Description of Work
Replace 12 sections of double-paned insulating windows ("gaskets" had broken over the years). Inspection of all windows. Replace two levers (one each on two windows)
Category
replacement windows
John G.
5.0
11/25/2018
Prompt, responsive, professional, courteous. Excellent service and very satisfied.
Description of Work
Replace windshield
Category
auto glass
Marta M.
5.0
07/20/2018
I was contacted within one hour of my request and offered a very reasonable price for the service. The work was performed the following day. Very impressed with this company.
Description of Work
Windshield replacement
Category
auto glass
DONALD & SHEVI H.
5.0
03/23/2018
There was a discolored strip at the base of the mirror that they removed and replaced. The install was great, the price was great and they didn't damage the glass. We were very pleased.
Description of Work
They repaired a mirror.
Category
glass repair
John S.
5.0
11/29/2017
Great!!! Russ was very attentive to details and completed the work in a timely manner. The only confusion was the wrong windshield was sent but Glass Doctor honored the price for the correct windshield. Thanks again Glass Doctor.
Description of Work
Windshield replacement
Category
glass repair
Devon H.
5.0
11/09/2017
Ironically the replacement pane of glass broke in the truck on the way over but since the break was more structurally sound than the currently installed broken pane of glass, the technician opted to install the new but broken pane of glass until the replacement came in. The replacement pane arrived a few days later and within the week we had the new pane installed.
Description of Work
Double pane windows in which only one pane was broken.
Category
glass repair
Bonnie F.
4.0
10/18/2017
Fine but would not give me an Angie’s list member discount. Said pencil trimmed as sharp as it could go !
Description of Work
Window sash replacements
Category
replacement windows
EDWARD L.
5.0
09/14/2017
Great. Running a little late but he called. I was working from home that day. Window replaced and cleaned in no time at all
Description of Work
Replace broken bathroom window
Category
glass repair
Michael L.
5.0
09/02/2017
These are the people to call. Went off WITHOUT ANY ISSUES AT ALL. No comparison to some of the other "discount glass providers" when it comes to quickness of call backs, quickness at coming out to give an estimate, professionalism and courtesy of employees, good lengthy reputation in area, and an ACTUAL BUSINESS LOCATION, not just some guy selling glass out of a van. There were cheaper prices, but I could never get the other companies I called to call me back quickly, and then what happens if you do actually have a warranty issue? Five year transferable warranty on product and labor, they are by FAR the most reasonable choice with ALL things considered. Anybody who goes cheaper just for the price is asking for trouble. Would definitely call them without hesitation for any future work I need.
Description of Work
Replaced 5 blown double pane windows.
Category
replacement windows
CATHERINE C.
5.0
08/07/2017
New glass panes were installed and the window looks great.
Description of Work
Leaking thermal pane window needed repair.
Category
glass repair, replacement windows
Sonya M.
5.0
06/29/2017
All went well. The customer service representative was excellent. Only complaint I had was that the delivery staff did not contact us to let us know that they were running behind schedule. They were supposed to deliver the glass by 1:00pm, but did not arrive until after 2 pm. As a result, we were stuck at home until then. I had errands that I needed to tend to. Otherwise, good experience,
Description of Work
Glass top for a wood table
Category
glass repair
Frank S.
5.0
05/17/2017
Quick response, easy scheduling, looks good. Would use them again.
Description of Work
Replaced one Low-E pane on my sliding glass patio door.
Category
glass repair, doors
Alicia R.
5.0
05/02/2017
Perfect. The job was delayed a few days due to weather, but the technician was on time with a call ahead to advise when he would be there. He also did an extraordinary job advising me that SC has a zero deductible windshield replacement clause as part of their comprehensive insurance requirements so despite my initial intention to not file it with my insurance company, I was fully reimbursed within a few hours of the placing the claim. Thank you Glass Doctor!
Description of Work
Windshield Replacement
Category
auto glass
Gloria G.
5.0
02/23/2017
I ordered a glass top for a large desk. I got a call about 5 hours later and my glass top was finished! It is a perfect! Cory called me to tell me the project was complete and loaded my glass in my vehicle. He was very professional and helpful. I would definitely use Glass Doctors again!
Description of Work
glass top for desk
Category
glass repair
Tom C.
5.0
02/21/2017
Great. Came on time and knew exactly how and what to do. Also informed us of the complete process before starting the job.
Description of Work
Install new 72" mirror over double bathroom vanity. Cut and install an old mirror of mine in another bathroom.
Category
glass repair
Susan A.
5.0
11/16/2016
Great! This was the best company that we've hired for home repairs in the 4 yrs. that we've lived in Charlotte.
Description of Work
Replace large window above front door
Category
replacement windows
Kate M.
4.0
09/26/2016
On the plus side, I like that they will come back at no charge as much as I need them to. On the negative side, it sometimes takes a while to get them here. But the techs are always courteous, knowledgeable and helpful.
Description of Work
exterminating
Category
pest control
Tiecheng L.
5.0
07/27/2016
Excellent service. They are on time. Wayne called 10 minutes before he came. He did measurement and patiently explained the issue and the process. The quote is actually the best I heard from several companies. The repair is scheduled several days later. The repair team came on time and got the job done within 30 minutes. They even carefully cleaned the glass. Very satisfied with the service.
Description of Work
Replace the cracked window glass
Category
glass repair
Carla D.
5.0
04/11/2016
very professional. easy to schedule and on time. great!
Description of Work
replaced windows
Category
glass repair, replacement windows
Donald D.
5.0
04/07/2016
Work was completed in the agreed upon time frame and the result was excellent. Very professional.
Description of Work
Installed sliding glass shower door.
Category
glass repair, replacement windows, doors
Richard S.
5.0
03/24/2016
Perfectly. From the receptionist to the pro, Wyatt, all our experiences have been positive. The estimate was free and we know so little about glass the a less ethical provider could have taken advantage of us.
Description of Work
We had what we believed was a one inch crack in the high end textured glass of a fancy door. (We purchased the home from another couple.) Wyatt came out promptly as scheduled. He examined both sides of the glass and advised that what we thought was a crack was actually part of the double-glazed Warwick or Pilkington Glass (a UK product) texture.
Category
glass repair, doors
LORRAINE H.
5.0
03/09/2016
Called for an estimate and it was a week before an appointment could be made. Wyatt was right on time and called before coming out. After measuring and removing the eyebrow window, it was several more days before the work was done. Scott was right on time and called before visiting as promised. He was knowledgeable, professional and fast. He even reminded me to use the Angie's list coupon.
Description of Work
Replaced 2 windows in living room. One was an eyebrow window
Category
glass repair

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Glass and Mirrors
    Windows
    Auto Glass
    Doors
    Lighting
    Pest Control
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    Auto glass, doors, windows, glass, glass table tops, shower doors, shower enclosures, and mirrors.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Glass Doctor of Charlotte

    How is Glass Doctor of Charlotte overall rated?

    Glass Doctor of Charlotte is currently rated 4.9 overall out of 5.

    What days are Glass Doctor of Charlotte open?

    Glass Doctor of Charlotte is open:

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    What payment options does Glass Doctor of Charlotte provide

    Glass Doctor of Charlotte accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

    Does Glass Doctor of Charlotte offer free estimates?

    Yes, Glass Doctor of Charlotte offers free project estimates.

    Does Glass Doctor of Charlotte offer eco-friendly accreditations?

    Yes, Glass Doctor of Charlotte offers eco-friendly accreditations.

    Does Glass Doctor of Charlotte offer a senior discount?

    No, Glass Doctor of Charlotte does not offer a senior discount.

    Does Glass Doctor of Charlotte offer emergency services?

    Yes, Glass Doctor of Charlotte offers emergency services.

    Are warranties offered by Glass Doctor of Charlotte?

    Yes, Glass Doctor of Charlotte offers warranties.

    What services does Glass Doctor of Charlotte offer?

    Glass Doctor of Charlotte offers the following services: Auto glass, doors, windows, glass, glass table tops, shower doors, shower enclosures, and mirrors.