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Frankies Garage Door Service

Founded 2013 • With Angi since August 2014

Welcome to the last garage door company you will ever need. With over 15 year of experience in residential garage door repair and installation business we specialize in residential garage door services and getting the job done right for a reasonable price. Our fast reliable garage door service. Our technicians are fully trained to tackle all your garage door and opener problems. With flexible schedule we try to be fit your schedule the best we can. locally owned, garage door company. fair pricing, courteous, we strive to arrive on time, fix it right the first time, and be professional. as well as give choices and options for all repairs and replacements.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount
5%
Eco-Friendly Accreditations
No
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.9

(29) Verified Reviews

Write a review
Showing 1-25 of 29 reviews
Susan C.
5.0
08/17/2021
Frankie knows his stuff! He’s serviced our door in the past, but now replaced a double door for insulation properties while we had the exterior painted. Makes suggestions but leaves the decision up to you. He is fair, personable and knowledgeable. What more can you ask for? The door is beautiful, aligned and quiet. Thanks Frankie!
Description of Work
Replaced garage door
Category
garage doors
rick M.
5.0
12/23/2020
Prompt, courteous and timely
Description of Work
replace broken garage sring
Category
garage doors
Jef S.
5.0
12/09/2020
It went great. My door spring broke on Monday after 3pm, I called Frankies, and the repair person (Frank) arrived before Tuesday at noon! He was very professional and courteous, and was very respectful of our need to social distance and be safe. He replaced our single door spring with double door springs which were greatly needed and upgraded our door cables as well as the bearing end plates and center bearings. His work was of the utmost quality and he left the premises clean and tidy. I though his price was extremely reasonable. This is the second time I used Frankies (he installed a new door motor in 2015 - still running smooth and strong) and I will continue to use his services when needed.
Description of Work
Replace door spring and upgrade cables, etc.
Category
garage doors
K Wayne S.
5.0
08/08/2020
It is often hard to decide which craftsman to hire. I chose to call him because I saw other favorable reviews. Frankie arrived when he promised, and repaired my garage door, which needed new springs, rollers, etc. We talked as he worked, and my feeling is that he is a genuine, honest, and hard working guy. I believe he is trustworthy and he has years of experience in his work. I would recommend him without reservation. You should feel comfortable about having him in your home!!!! Thanks so much Frankie.
Description of Work
Garage door would not open - too heavy
Category
garage doors
Christopher L.
5.0
04/10/2020
Spring Replacement
Description of Work
Frankie showed up within an hour and got the job done fast. Everything as advertised. Would hire again in a heartbeat. A+
Category
garage doors
Dave T.
5.0
02/02/2019
Wow! The entire experience was stress free. I called and Frank and sent him pictures showing the problem. He quoted me a price and I agreed. He showed up at the early time of his appointment window and fixed the problem for the price he quoted me over the phone. He didn't try to sell any other services but showed me things that could be done in the future to prolong the life of the garage door system. I am very pleased and will recommend to anybody I know needing their garage door serviced.
Description of Work
Garage door spring broke and door wouldn't open
Category
garage doors
Nestor M.
5.0
11/03/2018
Responsive and punctual. Picked up on the first call, arrived within the time frame committed, completed a quick assessment of the problem, and made the repairs as communicated. Highly recommended!
Description of Work
The garage door would not open.
Category
garage doors
JACKIE N.
5.0
07/26/2018
Outstanding job. Very professional. Returned my call promptly, quoted the job and showed up[ when he said he would. He was efficient and got everything done he said he would plus a little more. I highly recommend Frank.
Description of Work
Replace motor, rails, controls, wall mount exterior opener and add nylon rollers
Category
garage doors
Mark P.
5.0
07/06/2018
Frank is an awesome human being who I completely trusted to repair and replace my garage door system. Very happy with results and work performed.
Description of Work
Replace springs and opening system
Category
garage doors
Angie B.
5.0
04/04/2018
Frankie was very professional and honest. He let me help make the decision of what would work best for me. I really appreciated that.
Description of Work
He had to replace a spring.
Category
garage doors
John K.
5.0
02/02/2018
Work was delayed a few weeks when their door supplier lost the order. Not the installer's fault, and they gave us $100 off for our trouble. Work was completed in just a few hours and we love our incredibly-quiet doors. Plus we now have torsion springs, instead of the old kind which can break suddenly and go flying through the garage. All-in-all, we're very pleased.
Description of Work
Replaced two garaged doors and openers
Category
garage doors
Meg P.
5.0
08/04/2017
Frank showed up same day and on time. This door has been giving us trouble for several months and would not close unless we continuously held the wall control until the door touched the ground. Of course, the door opened and closed perfectly once he arrived. He outlined all of our options and we decided what work we wanted him to perform. He had all of the parts with him and completed the job in about 2 hours. He provided a 90 day warranty. Frank seemed to be very honest and trust worthy and we would use him again.
Description of Work
Garage door repair.
Category
garage doors
Carol R.
5.0
04/12/2017
Fabulously!
Description of Work
Repair garage door that would not operate.
Category
garage doors
Albert J.
5.0
04/05/2017
prompt and knowledgeable
Description of Work
replace garage door keypad
Category
garage doors
Gary F.
5.0
04/03/2017
I was told about his service from a friend. Who was very happy also. I would call on him again.
Description of Work
He repaired large garage door spring.
Category
garage doors
Kelly F.
5.0
01/25/2017
Frank was punctual, explained the issues, did the work, and was done in less than an hour! He was clear in pointing out what was causing the issues, and presented multiple options for repair. He was honest in saying that the tune-up may result in more expensive repairs needing to be done sooner, so he suggested a fix that would solve the problem, if not permanently, until we are ready to do the more expensive repairs at a later time. I will definitely use him to complete the remainder of the suggested repairs.
Description of Work
Our garage door had been slamming shut. My husband fixed what he could but he could tell we would need a professional to fix it. I had originally scheduled the appointment for a tune-up but ended up having other repairs performed per Frank's recommendation.
Category
garage doors
Gene P.
5.0
01/15/2017
Perfect and fairly priced.
Description of Work
Wayne Walton door repair.
Category
garage doors
Melissa O.
1.0
12/01/2016
He wanted to give me the highest-priced repair possible. I told him before he came that we are not looking to revamp the machinery, we just wanted it working again. He said he couldn't fix it with the existing parts due to "safety" reasons. ( What safety issue even applies here!?! Don't insult my intelligence.) He said he had to replace all of the parts and charge me $165. I basically told him to get to steppin'. When he left. I picked up the sensor pieces and put them together in less than 2 minutes. It works fine now!
Description of Work
I needed the garage door sensors to be realigned to communicate with each other.
Category
garage doors
Reina C.
5.0
11/13/2016
Great! Frankie was the first to respond and came first thing in the morning. He explained everything so I understood why and what he was going to do. He had such a great attitude it was a pleasure to do business with. Thanks, Frankie!
Description of Work
Broken spring and adjustment
Category
garage doors
Sylvia F.
5.0
08/17/2016
Frank came the day after I requested help with my garage. He arrived diagnosed the problem and gave me several options and estimates for solving the problem. I thought I was probably going to need a new door but Frank said I just needed new parts. An hour or two later and the door worked as good as new.
Description of Work
I needed help getting into my garage.
Category
garage doors
Terry M.
5.0
07/10/2016
Frank showed up right on time, was quick, professional and did a great job. The door is a lot quieter now. It's an old mechanism so it needed several new parts. He gave a discount for everything being done at once.
Description of Work
Our garage door wouldn't open
Category
garage doors
BRADLEY F.
5.0
03/29/2016
The spring on my old heavy wooded garage door broke. Called Frankie after normal hours and left a message and received an immediate call back. Scheduled an appointment for next day. Repair was completed in less than an hour with no mess. Frankie provided great service and was very knowledgeable. He didn't try to upsale anything. I would use him again and would recommend.
Description of Work
Replaced Garage Door Spring.
Category
garage doors
Jef S.
5.0
11/02/2015
Frankies Garage Door Service was extremely professional and provided and installed a new garage door opener system at my residence. My old system had deteriorated and was not working properly. As my old system was 23 years old, it was no longer repairable and parts were no longer available. Frank made a timely appointment (same day) to inspect my old system, and we both determined it was time for a new system. On the next weekday, (Monday) Frank arrived as scheduled and very quickly and efficiently installed a wonderful new system, with state-of-the-art features and safety devices. Frank took the time to explain to me how the new system worked and how to properly operate it and the associated keypads. His installation was neat and professional. He disposed of all of the old parts, and left the area clean. He even re-balanced my garage door at no additional cost. Frank was friendly and very courteous, and was a pleasure to do business with. The price was very reasonable. I was very satisfied with his product and services.
Description of Work
Frankies Garage Door Service replaced my garage door opener system.
Category
garage doors
Ronald M.
5.0
10/05/2015
Frankie answered my call on a Sunday, came out within hour and had the work completed within an hour. I couldn't ask for better service! He was prompt, friendly, reasonable price, explained what needed to do be done, how to maintain going forward and what may be the next issue over time. He took the time to make sure everything (door open/down, buttons, keypad, etc.) was functioning properly and tweaked the opener to perform better
Description of Work
Replaced broken spring on garage door.
Category
garage doors
Yuyu D.
5.0
01/10/2015
Our garage door could not close properly this morning, we attempted several DIY fixes and did not work. Called Frankie and he answered the phone right away. This is a Saturday and he arrived within half an hour, got the problem fixed, changed some parts with a very fair price. The price also includes a one year warranty.Will definitely use this company again!
Description of Work
Fixed the garage door.
Category
garage doors
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Phone

Address

2040 Tarlton Drive Unit 3

Matthews, NC 28105

Map showing Frankies Garage Door ServiceView larger map

Service Categories

Garage Doors

Other Information

Services offered

Residential sales, new garage doors, openers, broken springs, frayed cables, noisy, running rough doors, pulleys drums bearings, gears, remotes & keypads.

Services not offered

Commercial.

Payment options

Check
Visa
MasterCard
American Express
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FAQ

Frankies Garage Door Service is currently rated 4.9 overall out of 5.

Frankies Garage Door Service is open:

Sunday: 7:30 AM - 7:30 PM

Monday: 7:00 AM - 7:30 PM

Tuesday: 7:00 AM - 7:30 PM

Wednesday: 7:00 AM - 7:30 PM

Thursday: 7:00 AM - 7:30 PM

Friday: 7:00 AM - 7:30 PM

Saturday: 7:00 AM - 7:30 PM

Frankies Garage Door Service accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover

Yes, Frankies Garage Door Service offers free project estimates.

No, Frankies Garage Door Service does not offer eco-friendly accreditations.

No, Frankies Garage Door Service does not offer a senior discount.

Yes, Frankies Garage Door Service offers warranties.

Frankies Garage Door Service offers the following services: Residential sales, new garage doors, openers, broken springs, frayed cables, noisy, running rough doors, pulleys drums bearings, gears, remotes & keypads.

Commercial.

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