Doctor Detail of Matthews

I've used Dr. Detail before with no real complaints. I am irked however that at the time of payment, I asked if there was an Angie's list member discount (there is none referenced on Angie's List for this service provider). The person taking payment over the phone put me on hold, asked the owner, and the response was "You would have had to mention that at the time you set up the appointment." So, because I didn't mention it until time of payment, no discount. I'll consider shopping around with other detail services next time because of that arbitrary position. Otherwise, I had an appointment the day after I called, the detail tech was on time and spent most of the afternoon working on the SUV, and I was pleased with the scratches and dings he was able to buff out.

I did not have to wait long for an appointment. And it turned out to be the best detail job that I had ever had.

Excellent. I was preparing to sell the car to an individual, not trade in, so this allowed me to ask top dollar.

unknown

Excellent work!  Would highly recommend.  We'll be returning to them regularly.

All went well.  Cars were like new!!

Fantastic! Exceeded my expectations! Would highly recommend!

These guys do a nice job. I have given them two challenges and they have done a wonderful job on both.

unknown

Scheduling an appointment was quick and easy. Two people arrived at our house on time for our obile cleaning service. They were professional, nice and worked hard! They weren't done until our cars looked like they were fresh out of the showroom. They left no traces of our children in the back seat, in the doors or cup holder- it was miraculous. Would recommend them to everyone.

Awesome

I have a 2008 Kia Spectra that hasn't been detailed EVER.  It has lived in Philadelphia and Chicago, so had plenty of dings from parallel parking and parking garages.  The last 2 years it has transported 2 dogs or 2 kids in the backseat who have left hair and spilled chocolate milk and mess everywhere!
I don't even recognize the car in the driveway!  Dr. Detail arrived right on time and had a friendly service tech.  He didn't need my hose or outlet or anything, he had all of the equipment he needed.  He worked on my car for a solid 3+ hours and I couldn't believe the difference.  He got most of the dings out of the outside and it looks like an almost new car!  The inside is immaculate, I've seriously never seen my car so clean.  
I called on Tuesday and they had me set up for first thing Thursday morning.  They are responsive, prompt, and do a GREAT job!  I would absolutely hire Dr. Detail again!

I scheduled an appointment to have my car, my daughter's car, and my parent's car detailed at our home on a Saturday with Dr. Detail. The employee, Reggie, arrived on time and was dressed neatly and professionally. He explained what he planned to do and why, asked if I had any questions, and immediately began working. I felt apprehensive that one person could detail three cars and achieve quality results but Reggie did it. I was very impressed with the appearance of all three vehicles when he was finished and more than satisfied with the work. I called the company to let them know what a great job Reggie had done and how surprised I was with the results, given that he was the only employee sent to complete the job. The cars looked like new and it seemed like the results were maintained for quite awhile with little effort, for some reason. I would recommend the company and that you ask for Reggie when you call to schedule an appointment. He does excellent work.

When we got the car back it looked like new.  No residual effects from the water, no musty smell or anything.  They did a fantastic job.  The staff was very helpful, explaining the entire process and putting us at ease that they could handle the job 100%.  This is a very professional operation and I highly recommend them.

Went a few weeks back. Basic cleaning was "ok" but the most important part in my opinion is the carpets and they failed me tremendously. I guess I just assumed that carpet cleaning actually involved removing the stains and dirt though extraction of some sort. Not the case. It seems that what they do is get it lathered up and spread around to blend it in?? It was pretty disappointing. The entire carpet and removable mats dark brown and filthy. I pulled out my portable hand steamer I use at home and within seconds had it looking amazingly better. Not plan on using ever again.

Always goes very well.  Car is detailed right down to the shiny tires

I had to get some repairs done to it, and had them come out to detail it. They sent someone that worked, in the heat, for five hours to clean it up. I had it cleaned up to sell, but because it looked so good, I decided to keep it. They did an excellent job. They cleaned every part of it, including the carpeting that went up the sides of the walls inside the van.

very  anal, obsessive compulsive type and Dr. Detail made me happy! From Courtney who answered the phone to Gary who did the work on the car I can honestly say this was a great experience, worth the money I paid and I would definitely recommend them to other and use them again in the future. Thank you Dr. Detail!

Was looking to get my older model vehicle washed and waxed since it had
not been done all year and was in bad need.  I called to ask questions
and ended up setting an appointment.  The person that I spoke to on the
phone (Chris) was very polite and professional and was the same when I
met him in person.
I left my car there and it took about 4 hours for
them to complete the job which was right in the amount of time that I
was told it would take.   When I showed up to pick up my vehicle I could
not believe how good it looked, even the chrome wheels were polished out.

After learning about what the service entailed and the cost, we booked our two cars for two days from then.  We dropped the cars off at 9 AM and were given a call to pick them up that afternoon, as agreed.  The cars had never been detailed, and needed it, especially the 1998 car with cloth seats.  Both cars looked just great when done, and we could not be happier with the service provided.  We plan to bring our children's cars over in the near future.

First of all Chris picked up my car, brought it back to the shop to clean it. Then they brought it back to me. I saw this sparkling white car I almost didn't recognize it. My car is 8 years old and the best wash it has seen was Auto Belle maybe twice. It now looks like it did when I bought it.
My leather seats look like new I have a dog and I never covered the seat. I will now.
My car is sparkling inside and out. Carpets look brand new, even have Toby's designer touch.
I can't wait to drive it.
I will be calling Dr. Detail in a few months to have them come back and wash an wax it.
I just can't say enough about them. I will recommend Dr Detail to everyone I know.

The work was done perfetly as described, the car not only looked great, but a month later after a few washes still looks perfect.

Very professional! These guys know their business!!! They did a great job and made my '06 Honda CR-V look brand new. They took me to work and delivered my car when it was ready. They made it SO easy.
I have recommended them to everyone I know.

Dr. Detail came to our house and took a loooong time.  i remember I needed to go somewhere and was in a hurry for him to finish.  The wait was well worth it.

They were great.  They came to our house, and they were fine.