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Costco - Matthews

Film Developing Service, Auto Tires, Ear Nose & Throat - Hearing Aids,

About us

See website for additional hours. Additional phones - (704) 321-7447, (704) 321-7472, (704) 321-7441, (704) 321-7442, (704) 321-7448. Additional DBA - Costco Wholesale Corp.

Business highlights

49 years of experience

Services we offer

Food court, gas station, hearing aids, optical, pharmacy & tire.

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • American Express
  • Check
Reviews
5.019 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
58%
4
0%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-19 of 19 reviews
Bob B.
Jun 2017
5.0
Auto Service
Yes, I recommend this pro
They're terrific!

George C.
May 2016
5.0
Auto Tires
Yes, I recommend this pro
unknown

SUSAN B.
Nov 2015
N/A
Yes, I recommend this pro
unknown

Lorraine S.
Aug 2015
N/A
Yes, I recommend this pro
For hearing aids I have used 3 service providers which were okay but I am happy with Costco and they are a heck of a lot less expensive. The other service provider ran me $5500 after insurance paid their share, a second one ran me $3900 after insurance and Costco ran me $2000 with no insurance and they are the best hearing aids yet. I have had them for almost 2 years and I have not had to take them back to check or anything. I like the fact that they are comfortable and the fact that I don't feel as I have ear plugs in my ear. I hear so much better with them.

Diana L.
May 2015
N/A
Yes, I recommend this pro
They are very good.

George T.
Jun 2014
5.0
Film Developing Service, Auto Tires
Yes, I recommend this pro
$600
I went to Costco to price out 4 new tires for my car and was greeted promptly. The tire center installer was very professional and knowledgeable about the tires needed for my vehicle. The quote was accurate to the penny and the work was done as promised and the warranty that they provide is very good.
I shopped around before purchasing at Costco and their prices and hours make them an easy choice to make.

Tabitha B.
Jun 2014
5.0
Film Developing Service
Yes, I recommend this pro
:Excellent experiences over several years

BILL M.
Apr 2014
N/A
Yes, I recommend this pro
They have reasonable price. The service is pretty good. If I had any issue, I can bring it back and they respond to it. Their price is very good.

Jeremy Q.
Mar 2014
5.0
Film Developing Service
Yes, I recommend this pro
$110
Excellent products at reasonable prices. Executive membership mostly pays for itself.

Thomas B.
Feb 2014
N/A
Yes, I recommend this pro
They did a really good job. They made sure they worked right and they had work done under warranty. Not only did they sit down and analysis what was the right equipment to use but also evaluated the best price she could have paid for the hearing aid she was in need of. They had her requested because it was molded to the ears so it was shortly timed to get returned. So we went back in and picked them up. They did all the settings and showed how to use it as well as take care of it. I had to go in late November, early December to take them in just to have a sequel or something; they set it up and repaired under no cost since it was under warranty. It was just something that could have been caused by wax so the consumer could have caused the damage but it was fixed under warranty. It was a quick and easy repair. Their professionalism was very good.

Jo F.
Jun 2013
5.0
Auto Tires
Yes, I recommend this pro
They gave a good price on the tires. I did not have a bad experience. That's it. There was no bad experience. I just went in and got the tires. I like Costco a lot. I make a lot of my purchases at Costco. It is a big store. You are not dealing with an individual. I don't recall the price for four tires. I have to find the bill as I don't remember.

RICHARD S.
Feb 2013
5.0
Film Developing Service, Photography
Yes, I recommend this pro
$100
What stood out to me is the quality of their products. I always feel confident with their store brands, so they know it is going to be as good if not better than what I have been buying with main brands. I decided to go with them because of the diversity of their products as well as their price.

DAVID W.
Nov 2012
N/A
Yes, I recommend this pro
$1,400
I went to Costco to replace a lost hearing aid that I had obtained through Charlotte Eye Ear Nose and Throat (CEENT). I had not been happy with my experience at CEENT, and I had heard that Costco prices for hearing aids were about half what CEENT charged. I was able to make an appointment for the hearing test within a day or two of my call. Roger Miller, the audiologist was waiting for me when I arrived. Mr. Miller is a very competent, friendly and thorough audiologist. He answered all of my questions and gave me what seems to be very good advice concerning my hearing problem and what I should do about it. He carefully explained the results of the hearing tests and made sure that I understood them.
I took his advice with regard to the selection of a hearing aid placed the order. The price was indeed about half what I had paid for a similar hearing aid at CEENT. It was available four days later, and once again, he was waiting for me when I arrived for the final fitting and adjustments.
I was very impressed with Mr. Miller's honesty and thoroughness in explaining all of the aid's features and telling me what to expect. He could have recommended a more expensive hearing, aid and I might well have bought it. think that his approach may be partly due to Costco's policy of paying their audiologists with salary rather than commissions.
In summary, I am very happy with the whole experience, in contrast with the way I feel about my experiences with CEENT.

LisaRose B.
Jul 2012
5.0
Auto Tires
Yes, I recommend this pro
$500
This Costco Tire is located in Matthews, NC and we live in Asheville, NC. That's approximately 2-1/2 hours apart. But we don't have a Costco (yet) in Asheville, and the savings as well as the service, are significant enough to us that we will time visits to Charlotte to visit family and friends or see a Broadway show around the need to buy tires or have them rotated. The prices can't be beat, and we have never had a bad service experience. We try to be there when the doors open so that our wait is as short as possible, because it's a popular place. But there's good reason for that. The employees really do try to make sure you're getting the best deal possible on the tires that you actually need for your car. We have never experienced pointless "upselling" and they are always clear about what sort of warranty is included, what kind of maintenance is needed, and they perform rotation and balancing for free on the tires they sell. It can't be beat!

Diana L.
Jul 2012
N/A
Yes, I recommend this pro
I have had an excellent experience with them. They are very available and friendly.

Jennifer A.
May 2012
5.0
Film Developing Service
Yes, I recommend this pro
$5
Upload your photos on their website. Then you can crop and edit them there, if you like, choose the size enlargements you want, and finally you can pick a precise time to pick them up at the warehouse. It's a very good deal.

MEL M.
Mar 2012
N/A
Yes, I recommend this pro
I would absolutely recommend them. My eye doctor here is Dr. Arnoldo Bowery. I would definitely go back.

BENJAMIN B.
Jan 2012
5.0
Film Developing Service
Yes, I recommend this pro
$6
Their service is very fast and can be done independently. I really like how simple the process is.

ELIZABETH C.
Oct 2006
5.0
Photography
Yes, I recommend this pro
$8
Costco is great. The one-hour photo is probably the best deal because the pictures are developed on-site, and the price is excellent and service prompt. They will get busy near holidays, so add that time into your wait. But the staff is very friendly and professional. My pictures always turn out well. And now you can upload your pictures online to their site and have them developed.
Response from Costco - Matthews
"THANK YOU FOR YOUR COMMENTS. WE DO APPRECIATE YOUR ACKNOWLEDGMENT OF OUR EFFORTS TO GIVE EXCELLENT CUSTOMER SERVICE."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Costco - Matthews is currently rated 5.0 overall out of 5.

Monday: 10:00 AM - 8:30 PM Tuesday: 10:00 AM - 8:30 PM Wednesday: 10:00 AM - 8:30 PM Thursday: 10:00 AM - 8:30 PM Friday: 10:00 AM - 8:30 PM Saturday: 9:30 AM - 6:00 PM Sunday: 10:00 AM - 6:00 PM

Costco - Matthews accepts the following forms of payment: American Express, Check

Yes, Costco - Matthews offers free project estimates.

No, Costco - Matthews does not offer eco-friendly accreditations.

No, Costco - Matthews does not offer a senior discount.

No, Costco - Matthews does not offer emergency services.

No, Costco - Matthews does not offer warranties.

Costco - Matthews offers the following services: Food court, gas station, hearing aids, optical, pharmacy & tire.