CAROLINA OUTDOOR ASPECTS

Company was very confident and assuring that they could complete the contract for the contract price.  As the project went on it was difficult to get them here to perform the work.  They came to work with attitudes.  The craftsmanship was horrible and we were not allowed to comment on it without an argument.  The owner has entitlement issues.  He commented several times, "tell your husband to just get more money from the bank."  In the end I was sent a letter that he was walking from the incomplete job and was $20,000 over budget and had been paid in full(contract price plus additional $20,000).  There is nothing on the project that exceeded the cost of the original contract price.  It was a tough lesson learned.

I hired Michael Nye to replace the bermuda grass in my backyard with fescue. This involved killing the bermuda in two phases and then aerating and seeding the lawn. We only discussed doing this to the backyard because it is fenced in and has a shrubs/mulch around the fence which will help keep the neighbor's bermuda from creeping into the yard. However, Michael accidentally killed the grass in the FRONT lawn as well. He apologized and said don't worry because the neighbor's bermuda will eventually grow in my lawn. It's still completely dead a month later and I'm going to have to hire someone else to fix it because he won't. He did put some fescue seed down at my request so there'd be something green... but he didn't prep the soil or aerate. I put down mulch along my fence all around the backyard after killing the bermuda and before planting the fescue. I had asked Michael for a quote and he was going to charge $2900 for 60 cubic yards. My entire yard (front and back) is only 1/3 acre. I did the calculation myself and 20 cubic yards was plenty for 3-4 inch thick mulch in a 6-8 ft wide bed all around my backyard. He explained that he must have done some calculations wrong. Anyway, I paid about $500 for everything and it took me about 6 hours. When he aerated and seeded the back lawn, he punctured the drop irrigation system in several places even though I had clearly marked it with little flags and had explained to him to avoid it. At this point, I asked him for a refund of $400 which is 50% of what he had charged me. I did not want him to repair the irrigation system because at that point I did not trust the quality of his work. He refused to refund anything even though he caused more than $800 in actual damage to my lawn, between killing the entire front lawn and causing extensive damage to my irrigation system. I'm disputing the charge with Visa since that is how I paid. I don't think Michael Nye is outright dishonest or out to defraud anyone, but the quality of his work is very poor and he makes a lot of mistakes. He does a fine job of mowing lawns, but don't hire him to anything more than that or you may regret it.