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AMERICAN AIR

Heating and Air Conditioning

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

SALES SERVICE AND INSTALLATION OF CENTRAL HEATING AND AIR CONDITIONING SYSTEMS FOR RESIDENTIAL AND COMMERCIAL, DUCT CLEANING, CENTRAL AIR CLEANERS, UV LIGHTS, HUMIDIFICATION SYSTEMS.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.58 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
0%
3
0%
2
0%
1
13%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.5
responsiveness
4.9
punctuality
4.9
Showing 1-8 of 8 reviews

Floyd R.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: H&A replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David A.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
I am under a 3 year contract. I have them come 2 times per year to give the system a good check and cleaning.
Description of Work: Semi Annual Maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Patti K.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

marjorie D.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Brent serviced my air conditioner and raised some of the air ducts in the attic. I signed up for the yearly airconditioner/furnace inspection, which is why this cost more than a routine air conditioner service. I used this company last year too and am very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

VICTORIA R.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
Everything went well. I like that they come out the same day you call.
Description of Work: They worked on the breakers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

randy P.
05/2010
1.0
heating & air conditioning/hvac
  + -1 more
In October 2009 American Air was recommended by our home warranty company. It was determined that the A/C coil was bad. The technician replaced the coil but never tested the repair. On May 11,2010 we attempted to use the A/C and the unit would not turn on. American Air returned to troubleshoot the problem and the technician indicated that the previous repair was done incorrectly. Wires were burned and the technician stated that the previous person failed to secure the power while attempting to fix the problem. After making repeated calls to American Air, Chad the company representative, has not returned any of my calls. In total, the company has made four visits to my home in the last several months, and only one technician has had the ability and the honesty to help with the problem.
Description of Work: Replaced Air Conditioning coil.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$340

HERMAN A.
02/2008
5.0
heating & air conditioning/hvac
  + -1 more
I would not use another company. I had my heat go out and he was able to diagnose the problem over the phone just by giving him the symptoms and he was out in 30 min on a weekend. He wore covers on his shoes, prompt. He explained things well. We also have a service contract with them.
Description of Work: HVAC in our house and at our business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ED E.
09/2007
5.0
heating & air conditioning/hvac
  + -1 more
Great, Randy is a great guy to know!
Description of Work: Added freon in my a/c late at night.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

    Contact information

    unknown, Matthews, NC 28104


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    AMERICAN AIR is currently rated 4.5 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    AMERICAN AIR accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, AMERICAN AIR offers free project estimates.
    No, AMERICAN AIR does not offer eco-friendly accreditations.
    No, AMERICAN AIR does not offer a senior discount.
    Yes, AMERICAN AIR offers emergency services.
    No, AMERICAN AIR does not offer warranties.
    AMERICAN AIR offers the following services: SALES SERVICE AND INSTALLATION OF CENTRAL HEATING AND AIR CONDITIONING SYSTEMS FOR RESIDENTIAL AND COMMERCIAL, DUCT CLEANING, CENTRAL AIR CLEANERS, UV LIGHTS, HUMIDIFICATION SYSTEMS.

    Contact information

    unknown, Matthews, NC 28104


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day