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Affordable Carpet Cleaning

Carpets or Rugs - Clean at Home, Water Removal Recovery Service, Wood Flooring Repair or Partial Replacement,

About us

Family owned and operated, serving Charlotte and surrounding areas since 1991. We operate the Bane Clene system of hot water extraction and do not use any harsh chemicals or abrasive materials. We do not use sub contractors and have 4 employees, fully licensed and insured. We do not add trip charges or any hidden charges. We treat our customers as we would like to be treated. Numerous great reviews about us on google.com and yellowpages.com. Please not our equipment is truck mounted, therefore we can not access high rises. Winner of the Super Service Award 3 years in a row!

Business highlights

Emergency services offered
34 years of experience

Services we offer

Carpet & rug cleaning. Upholstery cleaning - home & auto. Water damage remediation

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.8220 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
5%
2
0%
1
1%
Showing 1-25 of 220 reviews
Allen H.
Oct 2021
5.0
Yes, I recommend this pro
Excellent!

Camile C.
Dec 2018
5.0
Yes, I recommend this pro
I am quite satisfied.

MARK O.
Oct 2018
5.0
Yes, I recommend this pro
$190
excellent as usual

Thomas R.
Aug 2018
5.0
Yes, I recommend this pro
$300
The cleaning went very well. Jack is conscientious and a very experienced cleaner. He cleaned carpet in 5 rooms and a medium sized area rug. Following our request, he also applied a protectant to all areas to help resist future stains. It was a job well done and we would recommend Affordable without reservation.
Response from Affordable Carpet Cleaning
"Thank you for your review [Member Name Removed], I will be sure to share with Jack. He takes great pride in his work and deserves the credit! We look forward to working with you again. Kind regards. Eileen."

Meryle E.
Jul 2018
5.0
Yes, I recommend this pro
$124
We wanted to get our carpets cleaned before moving out of our house. Eileen was very accommodating in scheduling us in short notice. 4 bedrooms and a hallway were cleaned. Jackie who came to clean the carpets was a miracle worker on 27 year old carpets! Even he couldn’t get over how great they looked! We would not hesitate to hire them again!
Response from Affordable Carpet Cleaning
"Thank you [Member Name Removed], we are delighted that this was a great experience for you. This is what we aim for each and every time. Jack is a very hard, conscientious worker & I will be sure to share this review with him. Enjoy your new home & we look forward to working with you again! Eileen"

Joe T.
Jun 2018
1.0
$150
I didn't expect miracles since the carpet hadn't been professionally cleaned in over 15 years. But, I also didn't expect to have several rust-looking stains left behind either. When I called about this, Eileen gave some story about there being a variety of factors that can cause this with Berber and that the stains could likely be cleaned with a wet rag. (Ok, so why didn't anybody tell me this up front?) I confirmed that a wet rag and LOTS of elbow grease would indeed clean the stains but called her back to complain that I paid for their services to clean the carpet - not for me to clean up behind them. She said she'd send someone out to clean them and we agreed on a day. Unfortunately, I agreed to a morning immediately following a long business trip and I called her that morning to reschedule. After hearing a very audible huff (sorry I put you out so much Eileen), she told me she'd have to get back to me the following Mon or Tues when they would be in my area again. After hearing nothing that Tuesday, I called and left voice mail which was never returned. Oh yeah...she quoted me $140 when I first called for service but was told it was $150 the day of the service. Epic fail Eileen and company!!!

Anthony F.
Jun 2018
5.0
Yes, I recommend this pro
$114
Performed as expected. Would hire again.

Jefforey B.
May 2018
5.0
Yes, I recommend this pro
$109
Cleaner was pleasant, professional and explained all of his work. A pleasure to work with.

JIMMY F.
Apr 2018
5.0
Yes, I recommend this pro
Looks very good. came on time.

Jerry M.
Feb 2018
5.0
Yes, I recommend this pro
$210
The service person was timely and polite with a good attitude. The cleaning seemed thorough. It is a bit of extra trouble because you must move your own furniture 

Anandmohan S.
Feb 2018
5.0
Yes, I recommend this pro
$165
service was Great!!

David S.
Feb 2018
5.0
Yes, I recommend this pro
$90
These folks are great. They always get the stains up. They use water extrusion which is the only way to go.

Cindy E.
Nov 2017
3.0
We were not pleased with the quality of the cleaning. Although our carpet is not brand new, we expected most stains to be removed and were told that they would be. Unfortunately, we could not tell that any of the stains were removed or even lighter in appearance after the cleaning. Also, the carpet stayed wet much longer than expected which was an inconvenience, but not a huge problem.
Response from Affordable Carpet Cleaning
"[Member Name Removed], I am sorry that you were not happy. Jack explained that there was only so much he could do with 20 year old carpet. I spoke to your husband and offered to send Jack back to do another clean at no cost, but never heard back from you. We aim to keep all of our customers happy, but sometimes it is just not possible."

Bill A.
Oct 2017
5.0
Yes, I recommend this pro
They were prompt and did a great job

J. D.
Oct 2017
5.0
Yes, I recommend this pro
$150
Better than expected. Would highly recommend!! Went above and beyond and great communication!!

Kim B.
Oct 2017
5.0
Yes, I recommend this pro
Great work! Beautiful job. Would definitely hire again!

KRISTEN B.
Sep 2017
5.0
Yes, I recommend this pro
$169
Wonderful! Jack was right on time and explained what he would do. Stains came out of the carpets that I couldn't for the life of me get out - it really looks great. I will definitely use them again!

Kim B.
Sep 2017
5.0
Yes, I recommend this pro
$99
They did a very good job

Susan R.
Aug 2017
4.0
$100
Two rooms carpet cleaned. Master bedroom and closet. I explained that there were pet accident stains and over the phone when scheduling, the woman said deodorizing for that would be an extra $10 when he did the job. I said that would be no problem. When the man was finished he said deodorizing charge was $20 and he needed to collect it. I told him that the woman on the phone told me it would be a $10 charge and I looked on my calendar where I make appointment notes and I had noted $10 for deordorizng. He insisted it was $20. I paid him the $20 cash and he left. The carpet was awesome and very clean and smelled great but it did take another 24 hours for it to completely dry. I'm wondering if his machine did not completely suck up all the water.

Darrell Z.
Aug 2017
5.0
Yes, I recommend this pro
$120
It went very well. I was impressed how efficient the technician was. He did a great job in a timely manner.

Tonya J.
Jul 2017
5.0
Yes, I recommend this pro
I did a detailed review upon completion of service. The service provided did a great job. Highly recommend the company.

Michele S.
Jul 2017
5.0
Yes, I recommend this pro
$130
Technician was professional and did a great job

David S.
Jul 2017
5.0
Yes, I recommend this pro
$79
It went very well. I've had others go a little further in the hallway and be willing do the stairs.

Megan M.
Jul 2017
5.0
Yes, I recommend this pro
Great job in all areas. Looks fantastic!

Shawna B.
Jul 2017
5.0
Yes, I recommend this pro
$130
It went well. Our technician came early to the appointment after calling for my approval. He was friendly and professional. He assessed the job quickly and finished the job promptly. Our carpets were in good condition already, but minor stains were removed and dry time was not an issue. The rug continued to show wear even after cleaning but that was to be expected considering its condition. I was pleased with the service that I received and I will book with them again.
...
Showing 1-25 of 220

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Affordable Carpet Cleaning is currently rated 4.8 overall out of 5.

Affordable Carpet Cleaning accepts the following forms of payment: CreditCard

Yes, Affordable Carpet Cleaning offers free project estimates.

No, Affordable Carpet Cleaning does not offer eco-friendly accreditations.

No, Affordable Carpet Cleaning does not offer a senior discount.

Yes, Affordable Carpet Cleaning offers emergency services.

No, Affordable Carpet Cleaning does not offer warranties.