Ken Sanders Heating & Cooling

Timely service, courteous and did a good work.

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They're always really good. They take their shoes off and put booties on, just very conscientious. They do an excellent job every time. We have been using them for years.

unknown

Being the owner of 4 vacation rentals, we need a company that is responsive and honest. I first called a very large heating & cooling company.  I asked how many employees they had and was told 60. I said no thank you, I want a small company to work with.  I scanned Angie's List for one and found Ken Sanders Heating & Cooling. Perfect size company with 3 technicians.  8 great reviews - that was for me.  
You may or may not have used companies that charge for diagnostics then pull out a binder with pre-set charges for "everything" they do. Problem with that is that it is very expensive. Often times a $400 charge for a $15 part and 30 minutes work.  I will never work with a company that pulls out a binder...EVER.
I called and was able to get an appointment first thing next morning for the two rentals with Aux. Mode - we went from one to the other.  Jeremy was on time at 8:30 AM. He diagnosed my compressor had a problem and it was not the problem the "other guy" said it was. His quote included the cost of the part and an estimate on the number of hours to repair.  Fair, honest along with description of the problem! He did not pull out a binder with pre-set, inflated pricing.
Then we drove to the other rental with same Aux. Mode problem.  We walked in, he saw the type of thermostat I had and said "let me make sure the programming is correct for this type of thermostat".  He checked the programming and found that it was programmed for propane operation and not electric.  It also had a couple of other programming errors.  Once he completed that - the unit performed perfectly.  How smart is that!  I was impressed - very impressed.
I highly (HIGHLY) recommend this company and hope that you find your way to their listing.