Superior Pools

After a rough start with Superior Pool It was brought to my attention, & I understand that the supply chain issues was our hold up Peter contacted me, explain the situation and said he would take over the project he also told me we would be swimming in 2 to 3 weeks “WELL” I’m writing this review to say “Peter” of Superior Pool and spa, did his Magic & BOOM WE R SWIMMING, & I’m so excited , to to say we love this Beautiful pool in our backyard Thank you Peter Job well done

I rated this company with one star on 10/12/21. about a week after I posted the review, I was contacted by the owner of the company to arrange to show me invoices from our second day of digging to verify how much it really cost compared to what we were charged. He told me that I would have them today and as of yet I have not received them, but I did tell him that I would remove my negative review until today. I cannot seem to remove a review on Angie's list for some reason, so I am providing another one to balance it out. I still hope to receive documentation of where the almost 15,000 extra we were charged went, but I am going to uphold my end of the deal with this updated review. I still question what Peter's definition of "trust worthy" is, but the pool itself does look nice. We are awaiting someone to come look at some of the travertine that has become uneven and started to crack, which is why I am only giving 3 stars at this point. Would hire agin with the * that anyone signing a contract wth them get a clause that they will not be charged more than a certain amount of any problems are encountered during initial day and that owner is given 48 hours to decide on extra expense without any delay in their construction process.

Very well. Brian, the tech rep, did a commendable job and offered me tips that will be useful in the future. He is a good man doing honest work, and he fixed the problem. I would recommend Superior Pools and will use them in the future.

Despite being a Sunday, Eric came to my house, patiently diagnosing the problem to ensure my pool was operating properly. He could have easily waited Monday as they do not normally service pools on Sundays, but instead he was committed to getting this fixed before the next night's freeze. Great service!! I'll never switch.