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RED Computer Service
Computer Repair, Troubleshooting or Upgrades - For Business, Commercial Computer Network or Wiring Installation or Repair Service, Computer Repair, Troubleshooting or Upgrade Service,
About us
Welcome to One Step Computer Solutions. We are excited to exceed your expectations. As experts, we will handle your Computer & Network repair needs with the high quality expertise, that your home or business deserves. We offer competitive prices and customer satisfaction is our number one priority. Call us now!
Business highlights
24 years of experience
Services we offer
Computing
Accepted Payment Methods
- CreditCard
Reviews
4.513 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 77% | ||
| 15% | ||
| 0% | ||
| 0% | ||
| 8% |
Filter reviews by service
Showing 1-13 of 13 reviews
Codie R.
Oct 2019
Computer Repair, Troubleshooting or Upgrade Service
I went to john almost 2 months ago when my computer wouldn't even boot. I couldn't tell him a whole lot on the issue but he did figure it out. I also was moving in a few days and he worked with that fixing it fast. It was a much cheaper price and it was actually FIXED and not "fixed". I wanted to wait to see if the repair would last and it has. I am 100% pleased with the repair and would recommend him to anyone with a computer issue.
Response from RED Computer Service
"thanks for the review. it was fun working on your gaming system and I really liked that case. appreciate everything my friend."
Gary E.
Sep 2019
Computer Repair, Troubleshooting or Upgrade Service
ISince John was new to me, I didn't know what to expect. But I was pleasently surprised at his professional expertize, his responsiveness to phone calls and his depth of experience. I would recommend John in a heartbeat. He isn't bargain basement in pricing but offers a good value. So pleased...and my computer works great.
Response from RED Computer Service
"Thanks Gary! I'm glad we could get everything up and running again. Give me a call for any future issues."
Elizabeth H.
Aug 2019
I have used John and his team for years and would not think of going anywhere else. He is our geek with a great personality. Who knew a tech guy could explain things to where I could understand them.
Response from RED Computer Service
"Haha, it's always a pleasure dealing with your "kooky" problems as you like to describe them."
Susan G.
Aug 2019
Computer Repair, Troubleshooting or Upgrade Service
John was awesome. My computer is like new even better! I will use him for all my computer needs.
Response from RED Computer Service
"Great meeting you and your husband. Glad we could help!"
Richard K.
Aug 2019
Computer Repair, Troubleshooting or Upgrade Service
Very pleasent n nice , knew what he was doing , thanks
Response from RED Computer Service
"I enjoyed spending time with you and your husband. Thank you so much for your kind words and my dad loves the Apple Butter!"
Bob P.
Nov 2018
Computer Repair, Troubleshooting or Upgrade Service
John Estep does great work and is very, very knowledgeable about any aspect of the things that go wrong with the computer and peripherals. And I can believe what he says, if he says that something is wrong with the system, I don't have to wonder if he may be trying to boost his fee. If there's nothing wrong with the system, he will tell you that or if there is a cheaper way to do the work he will tell you that and you can make the decision.
Susan F.
Mar 2018
Computer Repair, Troubleshooting or Upgrade Service
THESE GUYS ARE ABSOLUTELY WONDERFUL, JOHN AND RANDALL. IT WAS A 45 MINUTE DRIVE TO THEIR OFFICE BUT SINCE I HAVE FOUND TRULY HONEST, FRIENDLY AND ALWAYS KEEPING YOU UPDATED ON THE STATUS OF YOUR COMPUTER, I WILL NOT USE ANYONE ELSE. I AM PASSING OUT THEIR CARDS AND I HAVE HIGH EXPECTATIONS AND THEY MET EVERYONE. PLEASE GIVE THEM CALL. YOU WILL NOT REGRET IT, SF
Frankie J.
Mar 2018
Computer Repair, Troubleshooting or Upgrade Service
Charge way to much, $150 and was there maybe 1hour, did not repair my computer at all. Yes it Has some age on it, but still works. Just needed a update which he did not do. Only talked a lot about nothing. I would not recommend him to anyone. Was supposed to update one program on team viewer, I have sent several messages and no reply. Not happy at all.
Response from RED Computer Service
"Hi Frankie, I'm sorry you feel this way :( I looked into it and it seems that an attempt to login to your computer was made on March 9th unsuccessfully. Also a message was left on your voicemail at 6:56 pm immediately after letting you know that we need to get you back on the schedule to add some formulas to an Excel document which would finish up everything. I do understand your frustrations and am here to resolve your issues. I will reach out to you today on your cell."
Kathy S.
Nov 2017
Computer Repair, Troubleshooting or Upgrade Service
Very professional service. Had my computer ready earlier than expected.
MARK B.
Oct 2017
Computer Repair, Troubleshooting or Upgrade Service
VERY PROFESSIONAL
David S.
Aug 2017
Computer Repair, Troubleshooting or Upgrade Service
They were very friendly and knowledgable. They restored my hard drive and corrected the loop.
Taresa B.
Jul 2017
Computer Repair, Troubleshooting or Upgrade Service
They always take care of our needs. They never leave us hanging. Will take calls and helps us over the phone.
Sultin A.
Jul 2017
Computer Repair, Troubleshooting or Upgrade Service
Have recommended many before and will continue to do so. He is our computer guy.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
RED Computer Service is currently rated 4.5 overall out of 5.
RED Computer Service accepts the following forms of payment: CreditCard
No, RED Computer Service does not offer free project estimates.
No, RED Computer Service does not offer eco-friendly accreditations.
No, RED Computer Service does not offer a senior discount.
No, RED Computer Service does not offer emergency services.
No, RED Computer Service does not offer warranties.