RAINSOFT TRIAD WATER COND

After I spoke with Michelle, she said she would speak with the owner and we never got a response.  We  will never use this company again. Very unethical.

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They put a small survey online which we responded to. They called to see if they could have a representative come out and we were so impressed that we went ahead and got it. We are very, very happy with it. The experience was very positive. The sales rep was very personable and thorough. He did a good job of actually demonstrating and showing us things that were easy to understand about the quality of the water and what was in our water now that we would not want to drink. He was not condescending and didn't dumb down stuff. He was very clear and professional. The young man that came to install it was unbelievably hard working. I could hardly get him to stop to have lunch. He came two days in a row to make sure everything was finished and that every t was crossed and i dotted. He was a contract worker but still worked for Rainsoft. He was wonderful. The product has made a huge difference in our health and well-being. We didn't compare pricing but it was probably cheaper than if we had purchased it from a home improvement store. They also said that if we ever move they will come and move it for free. We also received what amounts to about a lifetime supply of soap products that are engineered particularly to work with the soft water. We really got a lot of bang for our buck. They were great and we would definitely use them again.

THE WORKERS WERE REALLY DOWN HOME. THE SERVICE PEOPLE DID EXCELLENT WORK. THE EQUIPMENT IS REAL NICE AND IT WORKS REAL GOOD. MY ONLY COMPLAINT IS THE INTEREST FEES IF YOU HAVE TO FINANCE.

THE WATER SOFTENER ISN'T WORKING AS GOOD AS A NEW WATER SOFTENER SHOULD. IT IS MAKING A FEW NOISES SO I DON'T THINK THEY PUT IT IN CORRECTLY. THEY REALLY TOOK THEIR JOB SERIOUSLY, THOUGH.