Dotson Plumbing

we were told by dotson that we just needed to replace our entire gas water heating system
because "it was old" and there were "no parts for it anymore" and that he
had a great deal on a tankless system (but just one left).  he left some brochures to some
tankless systems (but not the brand that he was offering to us) at a BIG
discount. 
He called several times to see if when he could put in the system all the while leaving us with cold water and not doing anything to our current water heater. I tried to get a little more information about the unit he was going to install something just basic like the model number so i could compare cost on the internet.  He became very defensive but reluctantly gave me the tankless system model number and kept on the high pressure sales tactics.
I really feel sorry for elderly people who might just fall for this crap and hope folks take note.  I eventually got a second opinion from baretech heating/plumbing who simply replaced a gas valve and cleaned our burner for $330 on the same day they came evaluate.
If we had gone with dotson we'd have been out several thousand dollars and a bad deal.  Just watch out don't be scammed by this company.  Make sure you have all your questions answered preferably in writing. If he tries to unload some special 1 time limited deal on you I'd really take precautions. 

I was directed to Dotson by my home warranty company. After reading past reviews I was a little nervous about using them. Spoke to Callie in office and explained my problem.  She rearranged her schedule to accomodate me. David showed up and took charge of the problem. He snaked out a plugged drain pipe from the basement to the kitchen and he offered helpful advise about our spetic tank which we have taken  based on what he said.  I am very pleased with them and would not hesitate to used them again. From start to finish the problem was resolved in a timely, professional manner.

We have a home warranty and this company was scheduled to investigate the leak.  Regrettably, the warranty only covered damage done by the leak.  No dame was sufficient to be covered by the warranty.  We proceeded to allow the company on site to do the work in the interest of stopping further waste of water and possible future damage to the foundation. The leak was fixed and we are back to normal except for the leveling and reseeding required through our front your and removing the damaged scrubs that cannot be saved.  Joy.