Mr Rooter of Concord

unknown

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They came to the house and looked under. The plumber needed to go and retrieve a pump and get the water out before he could look further. I am a little confused by this because I don't have a basement and I don't think you can pump out mud. The cost to get the pump and get under the house was about $600, but at that point I had no choice! I needed water that night. After he diagnosed the problem he quoted me a price and did the work. My step dad asked about what they had done and what the cost was and he thought that was way too high.. Lesson learned. Don't take the first plumbers estimate, go to a hotel if necessary. I will not choose to use them again, I will wait and get another estimate first.

Their prices were outrageous and I was not satisfied. They did reimburse me some of the amount back because their price was outrageous.

The young man who came out was exceptionally nice (a N.Y. transplant). He opened the wall from the outside, and replaced the broken pipe. After the repair inside the wall, he put the wooden siding back in place more securely than I would have thought possible for a siding person and painter to follow up on. We found a couple of large nails and siding pieces on the ground after he was done. May want to be a bit more careful about leaving debris on the ground at the work site.