Cleaned and adjusted a clock made in 1850's. Took 5 months. Got it home and it ran fine, but strike/chime didn't work. It is a 35 minute drive to Julian from Winston Salem which is inconvenient, but I took it back and he had it for another month or so. Got it home and still didn't work right. So I ended up taking it to the Old Town Clock Shop in Winston and they fixed it right and much more quickly. Rick did not seem well, and was not particularly friendly or easy to talk to.
Description of Work: Needed full cleaning and adjustment. Had not run for at least 15 years, but had been running before my Dad quit using it.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
Gordon S.
02/2016
5.0
clock repair
 + -1 more
unknown
Description of Work: Repaired broken socket / spring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Aldona T.
10/2015
5.0
clock repair
 + -1 more
Rick was punctual and very professional. He cleaned and serviced my clock in less than one hour. He explained what he did and showed me how to adjust the clock speed. He calibrated the clock as well. I am very pleased with the service he provided. He answered the phone the first time I called so he is easy to reach and responsive. Service was scheduled one week from my initial contact with him.
Description of Work: Cleaned and serviced a Sligh grandfather clock
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Michael B.
01/2015
1.0
clock repair
 + -1 more
unknown
Description of Work: At first thought Rick was great, showed up on time and very professional. He fixed the clock and took a small wooden side panel to have another made for the side that was missing one. Told me that I should hear back from him by September. In October I called him, also tried in November and December. I never received a call back. I also emailed him, did not get a response to the emails either. Did not notice when he was here in June but the chimes on the clock do not work correctly when ringing the time. I did not catch this when Rick was here, but my husband did notice it a few weeks later. Really glad I did not go ahead and rate this guy before the transaction was done. Now I fiqure it has been long enough.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$105
NANCY K.
10/2014
5.0
clock repair
 + -1 more
unknown
Description of Work: Very professional. He arrived right on time and explained everything he was doing in taking the grandfather clock apart. He also fully explained his process for the cleaning and repairs to be done "back on the bench." He gave me some pointers for keeping the clock in good condition, and even explained some basic care and operational facts that I did not previously know. I would definitely recommend him. Rick is available directly, but you can also get info form Jamestown Jewelers (which is how I found him, after finding JJ in Angies List.) The staff at JJ was also very helpful in explaining the work that Rick does and offered to contact him for me and have him call me. That also worked out well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Mike G.
10/2014
5.0
clock repair
 + -1 more
The whole process was very smooth. Rick called in less time than he had originally anticipated the work would take. I was very pleased with his services and would highly recommend him to anybody needing expert care for a clock.
Description of Work: Rick was able to look at my clock and diagnose it on the spot for me. I received the clock from my grandmother who hadn't had it working in years and now it chimes beautifully every 30 minutes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Keith D.
06/2014
4.0
clock repair
 + -1 more
unknown
Description of Work: Clock clean and lubrication
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Robert V.
05/2014
5.0
clock repair
 + -1 more
unknown
Description of Work: I had an antique mantle clock that needed to be repaired as the main spring had broken. After looking at the few clock repair services in the Greater Greensboro area and also the Charlotte area I decided to go with Rick. I sent him a photo of the clock internal mechanism....told him it needed to be cleaned, oiled and repaired. Rick was prompt in returning my email with an estimate. I dropped the clock off with Rick on April 8, 2013. I had noticed that there were A LOT of clocks on his benches - apparently awaiting repair. After about 4 months I called him and asked if he was getting close to repairing my clock. He mentioned that he had been hospitalized and was about 8 months behind in repairs. Four more months went by and I called again and Rick noted that he had been hospitalized again and he was about 10 months behind. It took Rick over 1 year to get to my clock. In this rating I want to be fair with Rick and his business. He is one of the very few highly qualified clock repairmen in our area. And he is trustworthy and charges a fair price for repairs. I do not hold it against him for being hospitalized - which created a backlog in his work. I had the option of retrieving my clock and taking it somewhere else. But I didn't since two other clock repair shops quoted an estimate 2X that of Rick's. For anyone considering using Rick and his clock repair service - just ask him how long it will take for him to get to your clock. If it is too long you will need to look elsewhere - and, unfortunately, there are not many qualified antique clock repairmen in this Triad area. I am very pleased with Rick's work
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$266
Debroah H.
01/2014
5.0
clock repair
 + -1 more
Works like a charm even replaced seconds dial that was lost.
Description of Work: Repaired a reproduction Ben franklin clock that had been dropped by movers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
mike G.
11/2013
1.0
clock repair
 + -1 more
In August, when I had not heard from the shop I called and asked about my clocks. I was then told he was still behind and he would have them at the end of October. Well I called at the end of October, not having heard from them, and was informed the clocks were still not repaired. I told them I would pick them up and take them elsewhere for repair. I did that today. They apologized for the delay but did not offer a concrete date by which my clocks would be repaired. I have heard that this shop is quite good making repairs but I will not be giving them another chance to show me. I think 6 months is more than enough time to clear out the backlog.
Description of Work: I took 2 wall clocks to this shop for repair on May 2 2013. At that time I was told that he was running behind and it would be the end of August before they would be repaired. I reluctantly agreed to this schedule.
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
Michelle M.
10/2013
5.0
clock repair
 + -1 more
I purchased a grandfather clock at an auction. I knew little about it except it was over 200 years old and I did not know how to put it together to make it work. Rick actually gave me some info on the clock before he ever came out to my home. As we talked on the phone, he did some research on my clock in some of his books. He arrived on time; was very professional and friendly and answered a lot of questions ( we had never had a clock like this before). He made some repairs and serviced the clock and had it in working order before he left. He left me a card and said I could call him about any questions and he would help me with getting the pendulum adjusted so it would keep good time. We live outside of town so for him to make a house call and perform an excellent service we found the price very reasonable. I would use his services again and recommend him highly.
Description of Work: Came to our home and repaired/serviced our grandfather clock
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Robert S.
07/2013
5.0
clock repair
 + -1 more
unknown
Description of Work: Rick came out to my home to repair a grandfather clock. He was here right on time, completed the repair within an hour, and really gave my clock a tune up in addition to fixing the original problem (pendulum stopped swinging). His price was fair and consistent with what he estimated. I hope I don't need additional repairs but would not hesitate to call Rick again.
Rating Category
Rating out of 5
Yes, I recommend this pro
Thomas N.
01/2013
5.0
clock repair
 + -1 more
Communication and workmanship great
Description of Work: Replaced the 25 year old movement - company out of business - Did an excellant job of workmanship and customer service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Ronald S.
12/2012
1.0
clock repair
 + -1 more
Went to this jewler based on information that he repaired clocks. Waste of my time, he told me HE HAD NEVER REPAIRED a clock in his life. Told him he needed to change his advetisement.
Description of Work: Went specifically to this Jewler based on information that he serviced clocks. The owner told me he HAD NEVER serviced a clock in his life !! Kind of a waste of my time. He did make a phone call to someone he claims does fix clocks, but I hesitate to entrust anyone with my grandfather clock repairs or even advice at this point. Told the original jewler he needed to update his advertisements.
Rating Category
Rating out of 5
Response from Ricks Time Shop
I am not sure what to say, but first I would like to assert that you must have me confused with someone else. I have been repairing clocks since 1974 and if you came to my shop it would be hard to deny as there are at least 200 clocks in my 30 x 30 work shop. Another reason I think you have me confused with someone else is that I am NOT a jeweler and my shop purely shows that. My shop is not even in a retail area, but behind my house. Another reason for the confusion is that my shop was not open on December 23rd as I had neck surgery on December 17th and was not working as per my doctor's orders. I really believe that you have me confused with someone else and if you still do need your clock repaired, I have an apprentice living in the Danville area that would probably be able to pick up your clock and bring it to my shop. She only comes in 1 day every other week, but I am sure we could schedule something convenient for you. If you would like any references on me feel free to contact the Buzz Miller the CEO of Howard Miller Clock Co or Joe Hudspeth their Eastern Division Director of Sales. Howard Miller is the Worlds largest manufacturer of Grandfather Clocks. If more references are needed I would be happy to supply them. Please take the time to find out which Jeweler you may have gone to and remove the F from my ratings. Thank you
Lon R.
11/2012
5.0
clock repair
 + -1 more
The work was done professionally. Except for the time confusion as mentioned above the service went perfectly. I definitely plan to use Rick in the future for other clock repairs.
Description of Work: Rick made a house call to our home to repair a Ridgeway Grandfather clock I had recently moved from my parents house to my house. I communicated with Rick via e-mail about the problem and was able to provide some pictures of the clock and the broken part (the pendulum suspension spring). We set up a date for Rick to come out and perform the service. From the pictures Rick was able to determine what part to bring on the services call. We set the time for the service call at 6:00 pm on Nov. 14. This date was chosen because I was going to be out of town the week prior to that time. Rick was very prompt by showing up at the house at exactly 6:00pm, but somehow got the date wrong and showed up a week early while I was out of town. He did quickly and professionally repair the clock as well as clean and oil it. It only took one trip and the clock has worked perfectly ever since. I also have a brass ships clock that has frozen and will be taking it to Rick to repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$105
Debroah H.
03/2012
5.0
clock repair
 + -1 more
We could not be more pleased. Great service, highly skilled craftsmanship, genuine interest in keeping old time pieces in working order. We own a reproduction Ben Franklin Clock. When it was moved from Ohio to North Carolina some of the components shook loose (little tiny pins that hold the whole thing together) . That caused the entire front face to fall off when it was being removed from the truck. We picked up the pieces and were further dismayed to find that the clock body had been badly bent at some point in time, apparently from falling over based on the gouge in the metal we discovered. I found Mr. Dunnuck on Angies list and emailed a bunch of pictures of the clock to him, Within a day he responded by e-mail and followed up with a phone call. I took the badly damaged clock to his store. As soon as I walked into his shop, which is a bit difficult to find, I knew I was in the right place. There are hundreds of clocks in varying states of repair or on display in his shop. He looked at the box of pieces and assured me that he could put it back together. I was amazed at the variety of time pieces he had in his shop and was confident that I had made a good decision. I was not disappointed. Mr. Dunnuck straightened out or replaced the bent parts. Re assembled the clock, adjusted the clock, and it is now back in our home keeping perfect time!.
Description of Work: Repair and or replacement of bent parts inside of a reproduction Ben Franklin clock that was damaged during transport. Repair included straightening clock frame, replacement of second hand assembly, replacement of various pins that held frame together, repair of front face.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Daniel M.
08/2008
5.0
clock repair
 + -1 more
Very well. We had hired a local clock repair company to provide a periodic application of oil to the pivot bearings of the clock. In the process of examining the mechanism they managed to damage the clock, leaving the mechanism worse off than when they walked in the door. Angie's List found Mr. Dunnuck for us. Rick not only repaired the damage, but rebuilt the movement so it is completely reliable and keeps perfect time.
Description of Work: Rick rebuilt a 1890-1910 era Sessions movement from a family grandfather clock for us.
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Service Categories
Clock Repair
FAQ
Ricks Time Shop is currently rated 4.4 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: Closed
Ricks Time Shop accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
Yes, Ricks Time Shop offers free project estimates.
No, Ricks Time Shop does not offer eco-friendly accreditations.
No, Ricks Time Shop does not offer a senior discount.
No, Ricks Time Shop does not offer emergency services.
Yes, Ricks Time Shop offers warranties.
Ricks Time Shop offers the following services: CLOCK REPAIR & RESTORATION. Clock Sales