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Astrid's Detailed Cleaning

About us

Astrid's Detailed Cleaning has served the homes and businesses of the central Piedmont of North Carolina since 2004. Astrid prides herself in her company and her employees' trustworthiness, dependability, and flexibility. Her clients know that not only are their homes, businesses and belongings safe, but that after each and every visit Astrid and her team will leave the property sparking clean. To provide her clients with added security Astrid's Detailed Cleaning is bonded and insured. In addition, she will gladly provide client references.

Business highlights

21 years of experience

Services we offer

Bi-Weekly Cleaning, Monthly Cleaning, Move In & Move Out Cleaning, One-time Clean, Regular Maintenance, Renovation Cleaning, Seasonal & Holiday Cleaning, Weekly Cleaning, bathtubs, ceiling fans, commercial cleaning.

Amenities

Free Estimates

Yes

Reviews
4.620 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
0%
3
5%
2
10%
1
0%
Showing 1-20 of 20 reviews
Diana R.
May 2020
5.0
Yes, I recommend this pro
$125
Astrid's Detailed Cleaning is very thorough on each detail of my home. Honest and professional with high quality cleaning and additional health safety protocols in place. Friendly staff who take care of it all.

Deborah A.
May 2020
5.0
Yes, I recommend this pro
$125
Astrid's Detailed Cleaning has provided excellent service to us for several years now. They are very throrough and always dependable. We have been very pleased with their work and have recommended them to many of our friends.

Lauren P.
May 2020
5.0
Yes, I recommend this pro
$80
It was great! Very pleasant and friendly worker! She did an amazing job!

Virginia J.
Sep 2018
5.0
Yes, I recommend this pro
Excellent! Astrid answered my calls promptly, politely, efficiently. Her team came and cleaned well, thoroughly, and in a detailed manner. I could not be more pleased. Astrid and her team did everything - and more - than I expected or asked. This is an excellent service and my only regret is that because we are moving, I discovered her too late..... I HIGHLY recommend this company! Astrid is simply wonderful to work with and her team can not be beat.

Donald K.
Aug 2017
5.0
Yes, I recommend this pro
Excellent service

FRANCES B.
Jan 2017
5.0
Yes, I recommend this pro
Astrid went above and beyond the call of duty on my townhouse. She had an issue with the spigot on the outside of the house and called in someone to fix it as I was out of town. Her crew did an excellent job cleaning. She is very trustworthy and cares about the happiness of the customer. I would definitely hire again!

Catey M.
Aug 2016
5.0
Yes, I recommend this pro
$110
Astrid and her team have been cleaning my home for 3 years twice per month.  She is honest, reliable and her quality of work is excellent.  I've used other services where I felt the cleaning was superficial, but Astrid really takes the time to do a detailed cleaning every single time.  They move the couches and end tables to vacuum underneath every single time--- I don't even do that!  

The same two ladies, Angy and Ovy, have been cleaning my house the whole time and they're wonderful and kind to my children and have taken the time to get to know what I like and don't like in terms of little details.  In 3 years I have never had a complaint or issue. I highly recommend Astrid and her team.

Haskell S.
Aug 2016
3.0
$150
Terrible, she did our house bi weekly for two months in which time, employees talked on their cell phones after a completing a job in driveway, they did not clean any of the floors one time, left external doors to our house open. The services are not cheap, you also have to buy your own supplies. By far the most expensive and least efficient cleaner we have used

Stephanie K.
Jul 2016
5.0
Yes, I recommend this pro
I highly recommend Astrid for her home cleaning service. She does an amazing job of cleaning you home top to bottom. Nothing is left untouched! She is reliable and flexible when you need to switch your cleaning day. I've been beyond pleased!

Lauren H.
Mar 2016
5.0
Yes, I recommend this pro
Astrid's Detailed Cleaning has cleaned my houses for the last 15 years.  I cannot say enough great things about the service they have and continue to provide.  They are extremely honest, thorough, timely,  I have recommended their services to more than a few of my friends and acquaintances and will continue to do so.  No one I have ever recommended them to has had less than positive feedback.  I wish I had known Astrid had been on Angie's List earlier so that I may have shared my 15 years of experience with her company sooner.

Donald K.
Aug 2015
5.0
Yes, I recommend this pro
$90
I have used cleaning services in the past and none have provided the same consistence with each clean.  The cleaning staff was the same for the entire year and the staff was very professional/

LARRY R.
Sep 2014
2.0
$50
unknown

Donald K.
Jul 2014
5.0
Yes, I recommend this pro
$75
Very professional, and very detailed about the cleaning.

Ruthie K.
Jan 2014
2.0
$240
I used Astrid after reading all the raving reviews. The first and second cleanings were spotless when Astrid was involved. The cleanings that came afterward were okay, but the girls did not do all that was promised. Also, from the very beginning, Astrid required that I provide all the supplies and she specifically wanted very expensive swiffer brand dusters. I had to pay her $10 extra per cleaning just so I wouldn't have to deal with the hassle of constantly providing the supplies if they ran out. The last cleaning was horrible. She sent new girls that broke a very expensive bottle of medicine, they left dirty rags in the bath tub, the sinks were still dirty, and they damaged copper sinks in my kitchen by using harsh chemicals that they were specifically instructed not to use. When I confronted her with these issues, she told me that I needed to be more understanding since sometimes she sends in new girls. That is extremely unprofessional. I will never use her company again and would never suggest any one else to either.

Tanya G.
Oct 2013
5.0
Yes, I recommend this pro
There is not good enough words that I can say about ASTRID DETAILED CLEANING. Your home is clean you don't want to even walk into your home. It is clean from top to bottom, plus blinds and windows, floods, furniture, kitchen. I will put it this way, after ASTRID finishes cleaning, go back your home without shoes. She wonderful, and smiles all the time. THANK YOU ANGIE! That would be between ASTRID and her customer.

Tanya G.
Aug 2013
5.0
Yes, I recommend this pro
$90
We have found the last cleaning service we will ever need! Astrid takes great pride in her business, personally trains her workers, and requires constant feedback from her customers as to how the job is being performed. In this sort of business, there are at least 3 things that are paramount - honesty, attention to detail (cleaning under things, not just around them), and a fair price for services rendered. Astrid and her team easily exceed each of these thresholds. Kind, fair, competent, honest, professional, attention to detail, and punctual. What other traits could you possibly ask for in someone that is trusted around the things so precious to you? HIGHLY RECOMMENDED!! Phil

Lauren W.
Jun 2013
5.0
Yes, I recommend this pro
$120
Excellent! Astrid and her team were sweet, professional, hard working and passionate about a job well-done and meeting our expectations! Highly recommend!

Carol L.
Apr 2013
5.0
Yes, I recommend this pro
$180
Selecting Astrid's Detailed Cleaning service after reading positive reviews from Angie's List, I contacted this service to request general house cleaning. I spoke with Astrid Mesa who set up an appointed time to come and appraise the details of my cleaning needs. After doing a detailed review of my house with Astrid, she explained she would then talk with her crew and would call me to give an estimate of cost based upon my specified cleaning needs. She gave a prompt return call stating fee required; from there we set up a time for my house cleaning. Upon arrival of Astrid and her crew, we were introduced , detailed instructions given to her crew, and then they promptly set to work. I left for errands, and when I returned I found my house to have been expertly cleaned, over and beyond that which I expected. I was very pleased with their work, as well as with their friendliness and professionalism. I highly recommend them!



Rachel S.
Oct 2012
5.0
Yes, I recommend this pro
$100
Top-notch cleaning service in every regard.

Stane A.
Jun 2012
5.0
Yes, I recommend this pro
$80
She is reliable, flexible, and she does a good job. She cleans specialized areas, and I have been using her for a couple of years. I would recommend her. Definitely an A for responsiveness, and a B for punctuality.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Astrid's Detailed Cleaning is currently rated 4.6 overall out of 5.

Yes, Astrid's Detailed Cleaning offers free project estimates.

No, Astrid's Detailed Cleaning does not offer eco-friendly accreditations.

No, Astrid's Detailed Cleaning does not offer a senior discount.

No, Astrid's Detailed Cleaning does not offer emergency services.

No, Astrid's Detailed Cleaning does not offer warranties.