North Carolina IT Professionals
About us
North Carolina I.T. Professionals, Inc. is a veteran owned, computer repair service company, located in the heart of Jacksonville, N.C. Our vision is to partner with customers and businesses alike making their lives easy with ever evolving technology.
Business highlights
Services we offer
Desktops/Laptops Troubleshooting Apple (Mac)/Windows Operating Systems Factory Reinstall Speed up Maintenance Services Cracked laptop screens Data transfer/Backups Upgrades iPhone/iPad/iPod cracked screens Email Support Internet help Windows Servers Exchange Servers Data recovery Web browser errors Printers Hardware/Software upgrades Virus & Malware removal Router setups Same day return service with free delivery to your home or office.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
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I'm learning to be more effective in researching personnel we contract to perform work. When I was looking for a licensed computer technician, I cross referenced Angie's List, the Better Business Bureau (BBB), and other search engines. The first thing I liked about North Carolina IT Professionals is that they are registered with the BBB. That tells me they are willing to stand behind their work.
I contacted the NC IT Professionals on 9 July 2014 by leaving a message on their voicemail. Within a couple of hours, their technician, Shaun, returned my call. I explained that many of my electronics were recently damaged during a severe lightning storm. Most of the electronics that were connected to the tv coax cable were damaged, including my 2005 Dell XPS 600 desktop. My insurance company required that a licensed computer specialist evaluate the damage and if repairing the item is cost effective. I also requested that he come to our home to evaluate the damage.
I scheduled an appointment with Shaun for 10 July. However, a couple of hours later, Shaun called inquiring if we would be interested in having him stop by that same day. He had finished early at another appointment. We agreed to have him come by that day within the hour. Shaun showed up at the arranged time, wearing a company logo shirt, clean cut, and prepared. He had his tool bag with gloves, tools, and test equipment. He was very courteous to my husband and I. We were relieved that he was not intimidated by our dog and actually interacted quite well with the dog.
After verifying the connectivity of the computer and accessories, he immediately identified the power supply was now at fault. He verified that no replacement parts were available through the Dell manufacturer. He also explained that he could not verify any additional faults without first replacing the power supply. He was able to provide the information in writing for our submission to our insurance company as requested.
My husband and I were very satisfied with NC I.T. Specialist. Shaun was very professional and knowledgeable on computer systems and software. We were also grateful the company respects and provides a discount to military veterans.
Licensing
State Contractor License Requirements
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