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Big Towel Water Mitigation

5.0(
8
)
Acoustic Ceiling Tiles - Install, Water Removal Recovery Service, Major Home Repair (General Contractor),

About us

We provide emergency water damage services. We dry your residential or commercial building. We remove damaged materials that cannot be saved due to water damage or microbial growth such as mold. We work with your insurance adjuster if you have a claim. We are based in Jacksonville, NC and owner operated. We guarantee the best service and the best price. Call for a free estimate. Compare us to any other contractor. We turn customers into friends.

Business highlights

Emergency services offered
Veteran owned and operated

Services we offer

Mold Testing & Remediation, Water & Smoke Damage

Amenities

Emergency Services

Yes

Free Estimates

Yes

Reviews
5.08 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%
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Showing 1-8 of 8 reviews
Sylvia F.
Mar 2022
5.0
Yes, I recommend this pro
Excellent! I HIGHLY recommend Big Towel! They are incredibly conscientious, professional, excellent at what they do, thorough, reliable, and I would hire them again in a heartbeat. Will be referring them to friends and family!!!
Chuck C.
Feb 2022
5.0
Yes, I recommend this pro
The repair guy found my leak, made the needed repairs and cleaned up from under the washer. Definitely will use him again.
Haywood B.
Feb 2022
5.0
Yes, I recommend this pro
No issues…Big Towel did an amazing job. James Starrette was very professional and like they’ve advertised he was definitely the lowest quote. It’s nice to see there’s still reputable companies around.
Ben O.
Feb 2022
5.0
Yes, I recommend this pro
$2,000
Project was completed on time with no issues. Work was clean and professional. I would hire again with no hesitation.
Jackie W.
Feb 2022
5.0
Yes, I recommend this pro
These gentlemen were beyond knowledgeable and professional. They came in and fixed the problem in a reasonable amount of time. Also very neat and organized when cleaning up behind themselves. Thanks for fixing my plumbing issue as I would highly use your services again in the near future!!!
Thomas B.
Feb 2022
5.0
Yes, I recommend this pro
Mr Starrette was prompt and fair. He doesn't pressure you but gives his honest opinion of what needs to be done. I highly recommend him.
Danny S.
Feb 2022
5.0
Yes, I recommend this pro
$2,000
Hose connection at toilet and wall ball valve busted while bath room was being cleaned. Flooded the bathroom and some of the bed room before water was turned off. Big Towel came in and extracted the remaining standing water and quickly dried the wet areas.
Kenny S.
Feb 2022
5.0
Yes, I recommend this pro
We had one of our bathroom toilets hang up while we were at work…needless to say we had a mess when we got home. We reached out to Big Towel and they had a man there within the hour. Remediation began immediately and within a few days we were back able to use the bathroom like nothing had happened. Thank you Big Towel for the quick and professional response to our messy situation.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Big Towel Water Mitigation is currently rated 5.0 overall out of 5.

Yes, Big Towel Water Mitigation offers free project estimates.

No, Big Towel Water Mitigation does not offer eco-friendly accreditations.

No, Big Towel Water Mitigation does not offer a senior discount.

Yes, Big Towel Water Mitigation offers emergency services.

No, Big Towel Water Mitigation does not offer warranties.