
About us
Since 2007, we have been providing our customers in Jacksonville, NC and the surrounding areas with quality, dependable and honest heating and air-conditioning services. Through honesty and hard work, we strive to provide our customers with a professional repair, maintenance and replacements services. Your satisfaction is our main priority and we are unhappy with the quality of services we provide, until you are 100% happy with our overall service and workmanship that you receive. We are knowledgeable and experienced with many types and models of furnace and air-conditioners, which allows us to provide you with excellent workmanship in any of the following categories: Air Conditioning Ducts Furnaces Heating If you would like more information on the services that we provide at Airflow Masters Heating & Cooling, call us today and we will be more than happy to assist you with any questions or concerns you may have.
Business highlights
Services we offer
Residential heating & cooling, maintaining major brand of furnaces, air conditioners & heat pumps. Air Conditioning Ducts Furnaces Heating
Services we don't offer
Do not do duct cleanining.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- Financing Available
- Check
- 11
Assorted photos uploaded by Airflow Masters Heating and Cooling Inc.
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Filter reviews by service
"We are sorry that you do not think that the price is fair. There is something called cost of doing business & parts found on line are not the same parts that we use. If a customer wants us to diagnose the problem & they get their own part on line we have no problem with that, just pay a service call & your more than welcome to order the part on line. As a business there are a lot of factors that play in how we come about price in order to stay in business. we have a lot of customers who says that our prices are fair. The $75.00 is our standard service charge or diagnosis charge, The $130.00 was the part & labor together. We appreciate the business and the review but it is not totally accurate."
My HVAC system is 15 years old and my neighbors have all had to replace their systems by now, so I know a full $5000 replacement is coming and I was dreading this repair because of the potential for bad news.
Here's what Mike said, no kidding, "I always check the most inexpensive thing first, and go from there".
If you live anywhere near Jacksonville, NC - call these guys first. MIke, the Tech, loves the company he works for. Has a lot of respect for James. And this isn't Mike's first gig. When people like their jobs and the people they work for give them respect and training like James has obviously given Mike, it trickles down to the customers in the form of trustworthy and honest service.
Listen, I'm a big fan of Angie's List and think it's important that we give good, accurate reviews. When I do need the $5000 repair, I'm calling Airflow Masters.
Mike and Josue were on time, professional, friendly and knowledgeable. I had some questions and concerns (because I did not trust the work of our previous service company). These guys checked over the whole system and answered all my questions. The level of customer service was great and much higher than we have experienced with other companies. We work hard for everything we have and when it comes to spending money on home maintenance, I prefer to spend it on people and companies who are going to care for our home as much as we do.... I finally found that company and couldn't be happier! I can not say enough good things, would 100% recommend them and absolutely will continue to use them in future.
James and his Assistant were more than thorough. They checked the Cables to the Unit, All Electrical Wires and Components, and charged the system with Refrigerant .
They crawled under the home in the crawl space to thoroughly check the drip pans and hoses to the outside and did find an issue they will be coming back to fix in the near future.The issue should have not been an issue , due to the fact that the Interior Unit (Crawlspace) was not replaced like it should have been...when the Exterior Unit was Installed by someone else about nine years earlier.
The Unit has not been used much in the summer for most of those years, because I have not been here full time but three of those summers, all the time.
James and went the extra mile to find a Drain Hose that was not completely draining to the outside as it should. The Crawl Space is Sandy and "on Short Stilts" for "flood protection" which has Never been an issue where I live in Eastern NC. Nor'Easters and Hurricanes are; with Nor'Easters (Wind) always the main issue.
We have Hurricanes All Over North Carolina Now From Charlotte, to Wake County (Fran a Category 4 was especially destructive in the Raleigh area in 1996). Global Warming caused by Environmental Pollution/Destruction, has Stimulated these Worsening Weather Issues through the years as they continue to Expand and not Retract.
AirFlow Masters will be coming back to fix this "drain" issue making sure the system is completely draining to the Outside of the Home.
I am so impressed with AirFlow Masters because they are absolutely Professional in Every Way, They find problems and tell you the truth about what really needs to be done rather than"Making" a Problem then telling you it needs to be corrected; or "Making Up" a Problem that does not exist.
AirFlow Masters in addition to Professionalism in Every Way is Extremely Thorough, (they know their business) Courteous, and they let you know if the problem is one that needs fixing "right away" or one that can wait a couple of weeks or more.
Their Estimates are "very close" to if not "right on" what they say the are for the issue or issues they find. I am totally impressed in EVERY way with AirFlow Masters.
If you want a HVAC company who KNOWS their Business Inside Out, is Professional, Honest, and Reasonable (HVAC units are never inexpensive but when one is installed it is important that it is fully installed the correct way)....then AirFlow Masters Is your Company.
They are "Top Dogs" in HVAC as far as I'm concerned. They are Great for Single Women who are not "HVAC Certified" and will not give you the run-a-round.
Their Prices are Fair, they are honest, thorough and dependable--and then some; and as stated earlier they actually "went out of their way" and did "More" than they were supposed to for the price I paid or the price they charged .
I'm sure they will not always do this, but I'm also sure they will be Fair In Pricing, Honest and Reliable and I know they know what they are doing.
When I have to buy a Unit, I will Call AirFlow Masters.
Licensing
Trade License Number
Trade License Expiration
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