Airflow Masters Heating and Cooling Inc.

They came out quickly, diagnosed the problem and are now ordering a part. Everyone has been amazing and listened to every word of my rambling nonsense. I have no idea how the heater works, or what things are called, but they listened and understood it all. I will definitely be calling them in the future.

Easy and fantastic!!! The air got hot as heck in my house when the upstairs system stopped working. They were able to get a tech out same day, which was a huge relief when the temperature spiked here.

Perfect from start to finish

Alway have excellent service. We bought our two new units from AirFlow Masters with the maintenance plan, worth every penny. James runs a great business.

REFRESHING! Old-school courtesy and integrity delivering a great product at a reasonable price. These gentlemen CARE about the quality of their work and reputation; a rarity these days. Bless you!

Mr James and his crew has always done a excellent job on my 2 homes, they know what they are during. Real reasonable and prompt. I recommend Mr James, airflow masters to anyone and you will be satisfied and very pleased. Thank you airflow masters.

Vince and James were prompt and followed through professionally with my need to get my HVAC system repaired and running! Their response and resolution time were far quicker than expected! I am sincerely grateful, and I 100% recommend them! They came out twice for 2 totally separate requests, and both times and services were done promptly. They were patient with my list of requests and explained what would be done and why very well. My experience with this company was excellent both times! Thanks again, James and Vince. You provide outstanding service!

Excellent customer service from James and his crew. He kept me aware every step of the process. Equipment just installed so no issues, but I cannot imagine Airflow will not have thorough follow through. I feel very comfortable sharing that I feel sure you will be pleased with this company. I requested them based on their online reviews and my initial interview. Their initial thorough review was the best I have ever received. Also, James came across as 100% trustworthy. Thank you James for making an unpleasant situation not unpleasant. 😀

Our air quit on us at night and the next morning we found Airflow from Angie's List and called them to see what the problem was. They came right out the same day, fixed it. Thankfully it was just the capacitor and nothing worse. They were very quick and efficient. Will definitely use again. It was $240 for service and repair, very reasonable. Will definitely use again for our needs. Thank you to our service man, Mike Plante for helping us!

Truly excellent. The office staff set the appointment at my convenience . Their tech was on time and quickly identified the trouble and restored my customers service. We have been using their service from early in their start up days. We are always satisfied with the service and value using Airflow Masters.

when very well. found the problem and returned next day to complete repair

James the owner is honest, expert, and onsite. All employees are pleasant and professional. Returns calls, answers main number, sticks to the estimate, and communicates well and completely. Prepared a thorough analysis of the home to provide proper sizing of unit. Brought system up to current standards and code. I couldn't be happier with the results. First class job.

Very well. Service tech is friendly and knowledgeable. 2nd time I've used Air Flow Masters and will call again if work to be done.

. I called and they were able to come the next day so they get an A for responding so quickly. They needed to change the capacitor which did not require very much time and is not a difficult job. They charged me 75.00 for a 25.00 online part and 130.00 for labor! So i am giving them a C rating based on cost. That is all they did not clean the unit or anything else. They did have to drive down the road to get the part but if they had it with them it would have been a 15 minute job.

Outstanding! These 2 gentlemen came in identified the problem and quickly/efficiently resolved it. Very professional, and knowledgeable. Highly recommended!!!

They knew exactly what they were doing. ? It was like a ten point procedure they went through on the one they serviced. ?And the one that was working, he went down and looked at it, replaced the part, and didn't charge me for doing it. ?I did pay for the part, but that's all he charged. I'm not saying they would do that every time, but another outfit I talked to wanted to charge almost a whole service charge again, just to talk to the other end of the house to check on the other unit. ?They did a good job. They actually got here a day before they said they would.

On extremely short notice, James and his team were onsite and were very efficient in the performance of the work. Even though they had a 20-point inspection and cleaning list to do for a small flat fee, they were meticulous and did not rush anything. In fact, when it came to monitoring refrigerant levels, James took several readings to establish correct information. At all times, James took the time to explain his work and process, answering my many questions politely and professionally. Faced with a possible expensive repair, James did troubleshooting to establish that it was a faulty part. Instead of trying to get me to pay him for the part and repair, he advised me that the part was still under warranty and to contact the people who installed it. That showed me both his character and his skill in his craft. James provided me with advice that saved us money in both short and long term, and i highly recommend him.

Wonderful. Very Fast, Friendly and Affordable. I Highly Recommend

Good. Found issue that would have caused trouble later.

I told Mike that I had replaced the thermostat to a programmable one after researching Youtube about a constant on air handler fan. I also told Mike the air handler worked for a couple of weeks but then nothing would happen - no fan, nothing. I was worried that I may have fried something in the process of replacing the thermostat. Mike listened and immediately explained the possible remedies and prices of component replacement, ie. transformer, etc. Mike went to work and looked at the air handler. After a couple of minutes he had the system up and running. Cause of my grief; a blown 5amp fuse. Mike said, since the unit is 16 years old, either I crossed a wire when installing the thermostat or the fuse failed due to age. Mike checked the rest of the system to include the outside unit. Overall, I was very happy with his professionalism and knowledge.

Great, they checked out the system, answered all my questions, and helped me with the maintainence plan.

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Called this company this morning, after being ripped off in previous years by a different one, asking to schedule someone to come out and look at my unit. The company got me in today! The technician, Mike, called to say he was on his way, arrived promptly, and got right to work. He was personable and walked my nosey butt through the steps he was doing. He immediately noticed damage to the bypass. It was a cut that was more than likely put there and not fixed by the previous company, he fixed that. Then checked the cool to find it iced over. He deiced that. All the while walking me through the steps and even adding pleasant conversation into the mix. After that he checked the levels and added the refrigerant and made sure everything was in working order. He even cleaned up the areas in which he worked. I will definitely be using them in the future and highly recommend them! He made sure to tell me if within the next few days I notice it is not working right to give them a call and they will come out and make it right.