RICHARD'S AUTOMOTIVE

Auto Service, Auto Accessories, Electrical

About us

We are a Automobile repair facility operating since 1983 in the charlotte metro area. WWW.richards-automotive.com Ck. our credentials at bbb of greater charlotte. Our commitment to our customers offer quality automotive repair at discount prices.

Business highlights

42 years of trusted experience

Services we offer

Front End Repair, Computer Diagnois, Brake Repair, Engine Repair, Auto Air Condition,Auto Electrical, Batteries, Timing Belts Installed on most makes & Models,Alternators, Starters, Waterpumps, Tires,Rear Axle repair,Coolant Flush, Transmission Service, Transmission Repair

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%


Rating CategoryRating out of 5
quality
5.0
value
4.3
professionalism
4.3
responsiveness
4.0
punctuality
4.0
Showing 1-4 of 4 reviews

Jennifer W.
04/2014
5.0
auto repair
  + -1 more
They answered the phone each time I called and were very nice and professional. I took in my car for a free estimate and then they told me exactly what needed to be done and what it would cost. They did a great job and I had my car back in 2 days.
Description of Work: Replaced water pump on car and changed out timing belt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Richard / Becky A.
03/2013
5.0
auto repair
  + -1 more
Our last problem was with our work van. Richards fixed it in a timely manner like always.
Description of Work: We have used Richards Automotive for the past 15 years. They have always been honest & fair with estimates and work. .Its very comforting to have a reliable, trustworthy company to trust with our company van, & family cars. We higly recommend Richard sAutomotive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Jan H.
01/2004
5.0
auto repair
  + -1 more
THEY ARE VERY HONEST AND THEY ALWAYS DO THEIR BEST TO BE COST EFFECTIVE. THEY ALWAYS GET PERMISSION BEFORE DOING THE WORK, SO IF THEY FIND ANY OTHER NEEDED REPAIRS, THEY CHECK FIRST, THEY DON'T JUST ADD IT TO THE BILL. I'VE USED THEM FOR 8 YEARS AND HAVE ALWAYS BEEN VERY PLEASED!
Description of Work: COMPLETE TUNE UP AND REPAIR OF MY ACURA AND A TOYOTA.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$620

12/2002
1.0
auto repair
  + -1 more
TOOK 6 MONTHS TO GET TRUCK BACK, CALLED DURING BUSY TIME TO HAVE VAN PICKED UP, TOOK A FEW DAYS TO PICK UP AND WANTED TO CHARGE US FOR EACH DAY AFTER THEY CALLED DUE TO THE VAN TAKING UP SPACE, AFTER 6 MONTHS THOUGHT IT WAS A JOKE.
Description of Work: TOOK WORK VAN TO HAVE A REBUILT ENGINE

Rating CategoryRating out of 5
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$3,500

Response from RICHARD'S AUTOMOTIVE
The member's truck was repaired as promised . The member did not have the money to pay for repairs ,that is the reason why his van was on our lot for so long 6months i applied for a mechanics lien thru nc dept of motor vehicles which incurs storage fees the member finally came and paid his bill in full without any storage charges.

    Contact information

    1105 Technology Dr, Indian Trail, NC 28079

    http://www.richards-automotive.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Auto Accessories,
    Electrical

    FAQ

    RICHARD'S AUTOMOTIVE is currently rated 4 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    RICHARD'S AUTOMOTIVE accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, RICHARD'S AUTOMOTIVE offers free project estimates.
    No, RICHARD'S AUTOMOTIVE does not offer eco-friendly accreditations.
    No, RICHARD'S AUTOMOTIVE does not offer a senior discount.
    No, RICHARD'S AUTOMOTIVE does not offer emergency services.
    Yes, RICHARD'S AUTOMOTIVE offers warranties.
    RICHARD'S AUTOMOTIVE offers the following services: Front End Repair, Computer Diagnois, Brake Repair, Engine Repair, Auto Air Condition,Auto Electrical, Batteries, Timing Belts Installed on most makes & Models,Alternators, Starters, Waterpumps, Tires,Rear Axle repair,Coolant Flush, Transmission Service, Transmission Repair

    Contact information

    1105 Technology Dr, Indian Trail, NC 28079

    http://www.richards-automotive.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM