GOD BLESS THE USA

When we first started with GBUSA, they were wonderful. Drivers were punctual and friendly. Apparently they are under new management because our pickup was delayed two days every week for over a month. They also threw away our recycle bin and failed to bring us a new one even a month after requesting one. Enough is enough. They weren't even concerned when we called to cancel our service.

THEY ARE ALWAYS 2 DAYS LATE FOR THE LAST 3 MONTHS

Still not picked up.

We started using the over 5 years ago. They have since been bought (twice) and have been horrible since the last acquisition. Our trash wasn't picked up 2 weeks in a row. They said they scheduled a special pick up after I called and that didn't happen. And now for 6 weeks in a row I've gotten a call that my trash will be picked up day late. The only positive is they are $5 per quarter cheaper than others. That's it. They used to have wonderful people working there who were so helpful of you needed to contact them but not since they changed parent companies. I am now changing services.

Garbage was picked up late (days late) or not at all. Office staff tries to be helpful however months of complaining have not rectified problems,

6 weeks ago I gave them a c rating. Since then I have been unable to contact company about a over payment. Also in the last 6 weeks, my Friday pick up has happened on Saturday or Sunday. This week, they failed to pickup recycle garbage.

looking elsewhere... which is why I am on Angies list right now.

Liberty Company

.

Never had any issues

We have had trash pick up for almost a year with this company and there have been multiple times we have had to call because our trash was not picked up. There have been AT LEAST 2 instances when we have gone more 2 weeks with no trash pick up. Every time we have called (each day trash was not picked up) we were told that a work order was put in and it would be picked up that day, which never happened. We are finally fed up with paying for a service that is not being provided. I do not recommend using this company. The picture attached is a week and half worth of trash that has not been picked up. Like every time we called and were told it would be picked up that day....it is still here, now animals have gotten into it. Unacceptable!

These guys used to do a good job until Waste Management took over. Our neighborhood, Stonegate, used to get picked up early on Fridays. Now it is always between 4:30 and 7:00 p.m. on Friday. Last week and this week, our recycling has not been picked up at all, as of 3:15 on Saturday. This makes our neighborhood look terrible. I have complained numerous times and received promises of improvement but it doesn't happen. It's like our neighborhood isn't assigned to a route and they send drivers out after they have completed their route. If you are looking for a provider, look elsewhere.

unknown

unknown

unknown

unknown