American Basement and Crawl
About us
Specializing in crawlspace encapsulation and basememt waterproofing. Down payment is required and balance is paid on completion.
Business highlights
13 years of experience
Services we offer
Crawlspace encapsulation, basement waterproofing, drainage tile, french drain, interior & exterior drainage., sump pumps
Accepted Payment Methods
- CreditCard
Reviews
4.421 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 0% | ||
| 5% | ||
| 5% | ||
| 10% |
Showing 1-21 of 21 reviews
Arlene N.
Jan 2015
unknown
Christopher S.
Sep 2014
American Basement and Crawl provided us a professional and courteous experience when we needed a significant amount of work done under our home. Being in the building business myself and having constructed many homes, I was aware of the issues under our home and had some idea of the costs involved and also realized I wanted a professional contractor who would stand by their work rather than do it myself or self contract it.
We met the owner, Jeff Wolfe, at the Southern Home Show in August, 2014 and arranged for a representative to come and give us an estimate and some idea of what we needed. Within ten days we had a visit from David D., their "Product Specialist" and he presented us with options and recommendations. He was extremely professional and took the time necessary to explain all aspects of the various options and, knowing that I was in the building business, didn't have to "dumb it down" too much!
We signed the contract and were promised that the work would begin within 3 weeks. One week later the job was started and they were finished in 4 work days. The job is just what we needed at a fair price and done with professionalism and courtesy. We had very adequate communication both from Jeff and his office staff making sure the process was going correctly and to our satisfaction.
We would not hesitate to recommend American Basement and Crawl to anyone needing their services.
We met the owner, Jeff Wolfe, at the Southern Home Show in August, 2014 and arranged for a representative to come and give us an estimate and some idea of what we needed. Within ten days we had a visit from David D., their "Product Specialist" and he presented us with options and recommendations. He was extremely professional and took the time necessary to explain all aspects of the various options and, knowing that I was in the building business, didn't have to "dumb it down" too much!
We signed the contract and were promised that the work would begin within 3 weeks. One week later the job was started and they were finished in 4 work days. The job is just what we needed at a fair price and done with professionalism and courtesy. We had very adequate communication both from Jeff and his office staff making sure the process was going correctly and to our satisfaction.
We would not hesitate to recommend American Basement and Crawl to anyone needing their services.
Response from American Basement and Crawl
"What can we say to such a heartfelt response. Thank you so very much for you very kind review. We all(at American Basement and Crawl) are appreciative of your approval of the work we have done for you and the time you took to give us a review here on Angie's list. We take pride in our representatives who we hire and David will be thrilled to see this review you have given American Basement and Crawl and accolades to him. We also take much pride in our work. This review is much different than most as you ARE a builder and experienced in the work we have done. To be recognized by someone who could have done the work themselves but chose us to help is a huge compliment. I enjoyed our conversations and the line is always open if there are any issues. Its satisfying to no end to hear another satisfied customer,who cared enough to give us a review.Thank you again for choosing American Basement and Crawl-Jeff"
Tim S.
Sep 2014
I thought at first it was a good deal until I found out that the work WAS NOT TO CODE I contacted the company in oct. 2013 and david quoted 1,200,00 but said he would do the work for 1,000.00 since i was veteran and he would come sat. at 10am he never came out again to get the contract signed. so I waited til april to contact again, then he said the best he could do was 1,100.00 since price went up. so I agreed, quote was to do install 27 feet of drain, sump pump,spray mold. but when he came out to do contract March 21,2014 he said he was going to save me more money by not doing the sump pump and doing app. 39 ft drain, I said how that save me money since it same price, he said that I wouldn't have to worry about replacing the pump in the future I said ok. then he said I would get a call to schedule soon but I didn't hear from anyone so I contacted david again on apr.8th and told him we would be gone on the apr 19-26 and wanted to get the job done before we left, he assured me it would be done. then dottie called and said they could come in May, I said david said it would be done before I left, she said there was no way that it takes at least 3 weeks to schedule and acted like I lied about what david said. they came out on May 3, 2014 and the guy said that the French drain wouldn't work I needed the sump pump so I said ok then he said I had to talk to dottie, I said ok she said I had to pay 300.00 more I said why, she said for sump pump I said david gave me quote on it before he changed his mind to do without and it was 1,100.00 then she said well she could let me pay 200.00 I said don't you honor your price, she said that she would do 100.00 I said I not paying more david gave me price and if you don't want to honor your price then they can stop work or we could go to court, then she said you are right I will do it as quoted, so I thought that was it so they finished and left and I paid the balance. the guy said I had to have more work done so I contacted them to get a quote again in july , and during the time a electrician(that I had to do other work for me from angies list )said the work not to code, but a guy from ABC called me 2 times to set up a time for a quote, but then I got a message from The OWNER JEFF AND HE CALLED ME AN A**, HERE IS THE TRANSCRIPT American Basement and Crawl Tim Squires 7/28/2014 need an estimate on the other side of my crawlspace due to getting water in the other side, you did the first job but said due to grading you needed to give an estimate but that was 2months now I think or so Member suggested dates to schedule service: Afternoon (PM) on 7/30/2014 Afternoon (PM) on 7/31/2014 American Basement and Crawl 7/29/2014 As mentioned in a reply email send a few weeks ago,we feel that due to our differences American Basement and Crawl would prefer you find another company to do the work for you. Tim Squires 7/29/2014 I never got that email.besides I don't understand the differences.I just expected you to do what you said you would do.Good thing I had David email about the sump pump or you would of got more money.guess your word is no good.Will be glad to tell everyone about the experiences American Basement and Crawl 7/29/2014 Exactly why we did not to do more work for you Tim Squires 7/29/2014 So it my fault you tried to reign in your contract..lol American Basement and Crawl 7/29/2014 We have not. We did what the contract said and is all the business we wish to do with you.Good day sir. Tim Squires 7/29/2014 I will post my emails and contract to show people how you are.I was going to give you a chance again.but I really wanted to give you a chance to fix the work you did.the extension cord to the sump pump is not to code. American Basement and Crawl 7/29/2014 If we did such a horrible job the first time why would you want us back out? I would bet you have burned your bridges with the others as well and no other wants to help you.Do what you want to just stop sending me messages as Angie's List requires I respond. Your just the type of A** that no contractor wants to do business with. This is why WE chose not to do further work for you.I will not respond to any further rhetoric from you even if I am required. Tim Squires 7/29/2014 Dear sir or madam like I told you I was hoping that you would do the right thing and fix it.your quote was cheaper and I didn't use no one else but you get what you pay for no wonder you are cheaper.but you calling me names is so. mature.but
I will do my grading when I get a chance and to copy your responses this is my 1st in 51 years of such a incident Tim Squires 7/30/2014 david is who you need to be mad at, he did the pricing and I don't think I did anything that would make anyone mad are you sure that you don't have me confused with someone else. I just told dottie I didn't understand why she wanted 300.00 more when david said that it was the same price so why does that make me an a**. so confused on this one.
THEN NO REPLY FROM HIM, SO HOPE YOU DONT GET THE SAME PROBLEM I HAD, THE SUMP PUMP IS PUT IN WITH A EXTENSION CORD AND NOT HARD WIRED IN. I HAVE THE TRANSCRIPTS AND EMAILS FROM DAVID TO PROVE ALL THIS AS FAR AS PRICE AND TIME AND DATES. as you can tell that when I said I would tell people about how they did their work he said he figured that and that is why they wouldn't work for me, so I suggest you take his suggestion and call dry pro as well and not do work with this company.
I will do my grading when I get a chance and to copy your responses this is my 1st in 51 years of such a incident Tim Squires 7/30/2014 david is who you need to be mad at, he did the pricing and I don't think I did anything that would make anyone mad are you sure that you don't have me confused with someone else. I just told dottie I didn't understand why she wanted 300.00 more when david said that it was the same price so why does that make me an a**. so confused on this one.
THEN NO REPLY FROM HIM, SO HOPE YOU DONT GET THE SAME PROBLEM I HAD, THE SUMP PUMP IS PUT IN WITH A EXTENSION CORD AND NOT HARD WIRED IN. I HAVE THE TRANSCRIPTS AND EMAILS FROM DAVID TO PROVE ALL THIS AS FAR AS PRICE AND TIME AND DATES. as you can tell that when I said I would tell people about how they did their work he said he figured that and that is why they wouldn't work for me, so I suggest you take his suggestion and call dry pro as well and not do work with this company.
Response from American Basement and Crawl
"Not that I feel the need to dignify but.... We had our differences and chose not to do business with this person as you can clearly see in my email send to this person. I made every effort to be polite and professional but he would not drop it (again a character defect,I think, which is why we did not wish to do work for this-person). He kept sending emails and badgering me until I was angry and responded in a less than professional manner. I asked him repeatedly to stop -he would not. You can not satisfy every customer and not every customer is right. We do our best and their are plenty of reviews here on Angie's list to stand behind that.I'm reasonable and do the right thing furthermore I will say I don't let customers hold the weight of Angie's list over my head to get what they want. Take what you will from this review I can't fix the damage this person is trying to cause to my business. We now have a "B" grade thanks to this nonsense. Our work was done as the contract was written and agreed to. If it weren't, this is the type of person that would surely be taking me to court."
JANICE T.
Mar 2014
From start to finish, the American Basement and Crawl company employees were competent, polite and efficient. All questions were thoroughly explained and answered. The basement cleaning was exceptional and was not rushed. The installation and encapsulation followed promptly and it looks like new. We were pleased with the whole experience and have no hesitation in recommending the company, their employees and their work.
Response from American Basement and Crawl
"Your wonderful review is very flattering. Thank you for taking a moment out of your day to do this for us.It was a pleasure working with you and coordinating it with all of the other contractors. With all of those improvements you are doing this year I think your home will look completely different and beautiful when finished.I'm pleased you trusted American Basement and Crawl for your crawlspace needs. Again thank you! -Jeff"
Maridy R.
Feb 2014
We love our "New" encapsulated crawlspace.. It was very carefully done and the process explained to us each step of the way.
The encapsulation process was completed in about 3 days. The crew was here about 10 hours each day..! Now our crawlspace is smooth, clean, and dry. We are ready to start storing our seasonal decorations in this new space and look forward to clearing things out of the garage and into this wonderful area...
The encapsulation process was completed in about 3 days. The crew was here about 10 hours each day..! Now our crawlspace is smooth, clean, and dry. We are ready to start storing our seasonal decorations in this new space and look forward to clearing things out of the garage and into this wonderful area...
Response from American Basement and Crawl
"Thank you for the wonderful review! It was great meeting with you from Dottie to David,Owen the crews and myself.This was a great experience for us all and we all wanted to thank you again for choosing us to make your home cleaner and safer. My entire staff and I also loved that jelly you made! It is very satisfying to read what you have written and to know you are happy with your decision. This is why American Basement and Crawl was founded. We all came from big companies that only cared about the bottom line sometimes forgetting that the foundation of a business is the customers. My staff and I believe in this philosophy and do our best to live by it everyday. So, again Thank You Very Much! -Jeff"
Jennifer B.
Jan 2014
A "new crew" was used to do fix/replace our french drain and after completion we learned that this crew had quit shortly after our job. One of the more permanent staff had to come out several time to review/fix the work. We were told by this employee that this temporary crew had done a poor job and he had to do some fixes (similar issues at other jobs the "new crew" had done work at). Long story short we still have water issues as the french drain was not installed deep enough behind the basement wall and the waterproofing material that was installed was not sufficient (or not installed properly). We have had other water proofing companies to our home to confirm this. We contacted the company and we were told that there was nothing else they could do in the basement (the provider did not go even go down and check to see if anything with the work they did was wrong).
Response from American Basement and Crawl
"We are sorry you are not happy with the work we performed for you. We took responsibility and came back several times to correct the issue,however the way the home was built it would be dangerous (as explained) to dig down further as there is no place to but the dirt and it would cave in on my workers. There was no guarantee when the work was estimated and that was understood by both parties as I was there myself. This is why (I'm sure) we were thousands of dollars less than other estimates. We try to do the very best on every job and waterproofing always presents different challenges. As you can see by ALL of our previous reviews we do our very best for our customers.-Jeff"
Judith A.
Nov 2013
Everyone was prompt and did not waste any time. They were all willing to answer my many questions about the process and materials, especially David, the project manager. I had 3 different vendors working on my crawlspace and foundation issues, and they were all cooperative with each other in scheduling the work. Several people from the company called during and after the work was done to be sure that it was exactly what I was expecting. I would not hesitate to use this company again.
Response from American Basement and Crawl
"We truly appreciate your business and your taking the time out to write us this wonderful review. Our customers are the best testimonial for what American Basement and Crawl represent and offer to everyone in need of our services. Thank you again-Jeff"
Paul G.
Nov 2013
My crawl space has very low clearance which I am sure did not make the job easy. The installers were very professional and did a great job. I have already seen an improvement in the living areas of the house due to the installation. The service provided before, during and after the project was excellent. Since the installation has been completed I've had HVAC and plumbing maintenance done. Both contractors were very impressed with the work and asked for American Basement & Crawl's contact information, so they could recommend them to their clients.
Jill O.
Oct 2013
Called and within a couple of days Jeff was here, checked out our crawlspace and suggested what should be done and explained everything to us. Very professional and pleasant. They did a nice job, left no mess, workers were on time, friendly, and very professional. Would definitely recommend them to others.
Response from American Basement and Crawl
"Thank you for your trust in American Basement and Crawl. It was a pleasure meeting you and being in the position to help you and your home. I would also like to thank you for taking time to write a review on Angie's List so we may be there to help others in the future.-Jeff"
Alex F.
Sep 2013
The team at American Basement and Crawl did a great job at our house. Due to the non-stop rain this year, humidity was starting to go up in our crawlspace and we like to keep a dry, clean, crawlspace. The insulation was getting old and starting to deteriorate also. We called multiple companies to get quotes but they were the most responsive and gave us the best quote. They did the work very fast and it was easy to work with them. Since there was a one-week backlog for the dehumidifier we wanted to use, they went ahead and did the work and installed a temporary one until the new one came. I would definitely use them again and I can certainly recommend their work based on my experience.
Response from American Basement and Crawl
"It was a pleasure working with you and we are grateful for your review. Thank you again for your busines."
Paul S.
Aug 2013
We had some mold problem in our crawl space due to moisture issues.
Overall, I was pleased with the service. Nick came out to do an estimation promptly. The service was started promptly as well. There was a spot that they had missed and when I brought it to Nick's attention, he promptly sent someone to re-treat it. No problems to report i terms of quality of service and professionalism.
Overall, I was pleased with the service. Nick came out to do an estimation promptly. The service was started promptly as well. There was a spot that they had missed and when I brought it to Nick's attention, he promptly sent someone to re-treat it. No problems to report i terms of quality of service and professionalism.
Response from American Basement and Crawl
"Thank you for your review. Angies list is a great resource for people to find good help!"
Randy H.
Jul 2013
We met Jeff at a home show where I was initially interested in a gutter guard system. I had no intentions of setting up any appointments, but when I saw the Master Shield system that ABC had it intrigued me. It was nothing like any of the other systems that can still potentially allow items into your gutters. I had to check it out and then had one of Jeff's team come to the house to give us an estimate. Owen showed up on time and on my schedule. That is always a plus with mine and my wife's busy work life! Owen was professional and knowledgable. We scheduled the work after talking to them and the installation team was on time, neat, professional and did a fantastic job. The pitch on our roof was extremely steep and it was still no problem for them on the installation. I never thought I would look forward to fall again with the leaves, but bring it on! A few months after the gutter work, we had a separate moisture reading done on our crawl space and it was slightly higher than I was comfortable with. Having worked with Jeff and ABC before, it made the decision easy to call them back to look at our space. Owen once again, met with us and did all of the initial dirty work. He showed us pictures from the entire crawlspace and where we were having trouble. We immediately had ABC complete an encapsulation of our crawlspace area and install a dehimidifier. Our installaion guy, Terry, did an amazing job in such confined space. I can even crawl around under my own house now because it is dry and clean! My recommendation is for anyone with issues from clogged gutters or soggy crawlspace to give American Basement and Crawl a call. You won't be disappointed!
Response from American Basement and Crawl
"We are very pleased to have the resources and products to help our customers. We pride ourselves on water management experts from catching the water with our supreme Mastersheild gutter system to our encapsulation systems that keep your crawlspace clean, dry, and odor free. I would like to thank our customer for the wonderful review and for the business he trusted us to do for him.-Jeff"
Mark A.
Jun 2013
Jeff was excellent to work with on laying out the work. His crew showed up on time and within 2 days installed the entire systems which went far beyond the expectations that I had. They spared no expense to perform some of the best most professional work that I've ever had done. The crew was polite, trustworthy, explained what and how they were approaching things, and reviewed progress throughout the job. They left the worksite in a professional manner. 6/26/2013
Update 7/5/2013
Had to contact Jeff the day after the guys left due to issues with the newly installed system which include water still puddling in basement, water pouring in through the hole in foundation created by the guys, water coming up through the replaced concrete, and no cap on the end of the drain line. The guys came out and installed the cap, but the other issues are still unaddressed. The only options discussed to resolve the other issues would require another whole additional drain system outside of the foundation?! Have heard nothing back since then and water is still coming in. Will continue to post updates on resolution if / when something gets done.
Update 8/1/2013
Crew came out a couple weeks ago and added an external French drain about half way down one wall, for a small additional fee. The crew did an excellent job, but the issue is still not resolved. Informed Jeff with messages and picture that water in basement was still worse than before the whole project started with standing water. He said that crew would come out and take a look, but to date after leaving additional messages, still no contact. Still waiting on check valve also to stop back flush of water in drain pot when pump shuts off. Also the crew tried to patch the floor to correct poorly done job on first go around, but all they had was std concrete mix which had stones in it, leaving a rough finish with stones sticking up out of floor. I have spent the last couple days trying to chisel the stones out so that I can go back with a layer of the proper mix with no stones to restore the smooth floors. If I still have heard nothing from Jeff, I will also attempt to properly seal the leaking areas with hydraulic cement to see if it helps.
Update 8/30/13
Still have heard nothing back from Jeff or crew. Doing the best I can to complete the repairs myself.
Update 7/5/2013
Had to contact Jeff the day after the guys left due to issues with the newly installed system which include water still puddling in basement, water pouring in through the hole in foundation created by the guys, water coming up through the replaced concrete, and no cap on the end of the drain line. The guys came out and installed the cap, but the other issues are still unaddressed. The only options discussed to resolve the other issues would require another whole additional drain system outside of the foundation?! Have heard nothing back since then and water is still coming in. Will continue to post updates on resolution if / when something gets done.
Update 8/1/2013
Crew came out a couple weeks ago and added an external French drain about half way down one wall, for a small additional fee. The crew did an excellent job, but the issue is still not resolved. Informed Jeff with messages and picture that water in basement was still worse than before the whole project started with standing water. He said that crew would come out and take a look, but to date after leaving additional messages, still no contact. Still waiting on check valve also to stop back flush of water in drain pot when pump shuts off. Also the crew tried to patch the floor to correct poorly done job on first go around, but all they had was std concrete mix which had stones in it, leaving a rough finish with stones sticking up out of floor. I have spent the last couple days trying to chisel the stones out so that I can go back with a layer of the proper mix with no stones to restore the smooth floors. If I still have heard nothing from Jeff, I will also attempt to properly seal the leaking areas with hydraulic cement to see if it helps.
Update 8/30/13
Still have heard nothing back from Jeff or crew. Doing the best I can to complete the repairs myself.
Response from American Basement and Crawl
"Thank you for the review. We make an effort with each and every customer to be the best at what we do. It never gets old hearing from our customers and knowing they are completely satisfied. Thank you again!"
Ray B.
Feb 2013
Problem was a weeping basement cement block wall. American basement installed the sub-floor flat trunk system. The workers completed the job in a timely manner , were very neat and cleaned up where necessary . Unfortunately, the problem still existed. The owner, Jeff assured us that he would come back as many times as needed to fix the problem of the weeping wall. Which he did. They had to return twice and ended up digging outside where they discovered where the problem was originally coming from. They sealed the foundation, a well water line that was not properly sealed and waterproofed an area where the bricks were not sealed where they rested on the concrete blocks. We no longer have a weeping wall and our basement wall is completely dry.
I strongly recommend this company. Even though, our problem was hard to detect, they persisted, were nice and professional about the situation and didn't give up until they found and fixed the problem, with no extra costs. Jeffrey Wolfe, was indeed a man of his word and that means a lot in today's business world.
We are totally satisfied with the work done.
Ray & Diane Brackett
I strongly recommend this company. Even though, our problem was hard to detect, they persisted, were nice and professional about the situation and didn't give up until they found and fixed the problem, with no extra costs. Jeffrey Wolfe, was indeed a man of his word and that means a lot in today's business world.
We are totally satisfied with the work done.
Ray & Diane Brackett
Response from American Basement and Crawl
"Thank you for taking time out to add your review to Angie's list. We are thrilled that your home is the way you wanted it.-Dry! It sometimes is more difficult than others but in the end American Basement and Crawl will prevail. It was a pleasure helping you and I'm glad to know you are completely satisfied.-Jeff"
Jane A.
Dec 2012
The work turned out really good! The crew was very friendly and receptive to my needs. They were reasonably priced as well.
Response from American Basement and Crawl
"Glad to serve! Thank you for helping me with a low tire and your time to give us a review. -Jeff"
Bud R.
Nov 2012
I met Jeff at a home show in Charlotte. I have researched crawl space encapsulation in the past and always wanted to do it. I am aware of the other "big" companies that offer this service and had an estimate by one of them about 5 years ago. But Jeff talked to me like he realized that I am no dummy. I do most of my work myself and have been in and around construction my entire life. I wire, plumb, build, roof, excavate. etc. I just did not want to takle my large crawl space myself. Plus the materials aren't available to a homeowner. There are just some things you need to hire out. This was one of those things for me. I did have to do a little prep work. I had to install an air inlet pipe for my furnace, which is in the crawl space. And I also had to install a 110V recepticle where I wanted the dehumidifier to be. They would have done those things, but like I said, I try to do all I can myself. Jeff talked to me in detail and knew I understood what he was talking about. Jeff is genuine, and also genuinely concerned about his work, reputation, and customers. His crew of two was also very conscientious. And they were regular American guys. You don't find THAT very often anymore. I could actually carry on a conversation with them and explain certain things I wanted. They worked hard and late. Crawl space encapsulation is not cheap. But it's not all because of labor. The B rating for price is not because American Basement & Crawl was higher than the others. It's because it's just an expensive thing to do. But worth it in the end if you like your house & health. The material is expensive and the dehumidifier is also expensive. Mine was $1100 from Jeff. He told me if I could find it cheaper, go ahead. So, I looked. And looked, and looked. $1150 was my best. And I wouldn't recommend putting a regular dehumidifier in a crawl space. I have researched that route too, and that was long before I met Jeff. So, why did I choose American Basement & Crawl over those others? Well, I guess part of it is I like to support the small guy. And in my experience, you get better service from a small guy. So far, I am right. But also because he followed up with me after the show, came to my house when he said he was going to, didn't cancel anything at any time, and he fit my job in on an ASAP basis. I think it was one week from the time I OK'd his estimate to the time they started the job. I am very happy with the job and am looking forward to see how it performs next summer when it is humid. American Basement & Crawl is a brand new venture for Jeff and I know he will do well if he keeps doing what he did for me.
Response from American Basement and Crawl
"Wow! Thank you very much for the kind words and compliments. It is our goal to bring 1st class service to our customers with 1st class products. When I read the reviews from our customers here on Angie's list it makes me very proud. I always make sure to share the reviews with my crews as well, as they take so much pride in their work. Reviews on Angie's list help so many others who are looking for good companies and service to support them. Its a great way to start researching products or services you are looking for. Thank you again for this fantastic review and for helping others-Jeff"
Jeremy R.
Nov 2012
It was not nice to have to live with a crawlspace that was nasty. American basement and crawl was great to work with and my crawl space is totally changed from what it was. Nice ,clean,dry and no more odor. Definately would recommend this company
Response from American Basement and Crawl
"One of the joys of this job is meeting new people and I really enjoyed talking with you and your wife. We take our work very seriously and are happy to see you are yet another satisfied customer. Thank you for taking time out of your day to meet with me and for posting a review. It is my job to help people understand why they are having an issue and explain the solution. This is what I enjoy as I am, myself, allergic to mold. Its very important people are aware of the dangers of mold and we are here to help .Thank you again-Jeff"
RAYNETTE C.
Nov 2012
What stood out to me about them was, the owner was very professional and very willing to work with my schedule. There were some issues with some of his workers and when I called him and told him about it, he readily came and got it corrected. In fact, last week, one of the workers came and looked at the house; I didn't request it, they called me and said they wanted to come over, look over the house and make sure everything was still fine. That impressed me.
Response from American Basement and Crawl
"Our customers are why we roll up our sleeves everyday. More than happy to help in anyway we can and we strongly believe in our follow up system with each and every customer. I encourage our customers to be my eyes and ears as I can not be at each install. Every job and every home has its challenges, the difference is how a company handles it. It does not have to be an issue that ends badly if dealt with properly. These values and simple rules to live by have resulted in a fantastic "A" review from a customer who had an issue. I would like to thank this Angie's List member for having faith in me and American Basement and Crawl."
Thomas K.
Nov 2012
Response from American Basement and Crawl
"Thank you for your kind comments. We were happy to be of service to you and resolve your crawlspace issues. Thank you again!--Jeff"
Monica P.
Oct 2012
My husband and I noticed a strong musty smell off and on in our home and were told that it may be coming from the humidity in the basement/crawlspace. We met Jeff of American Basement and Crawl at a local home show. He inspected our basement and showed us where there was mold. He recommended treatment of the mold and encapsulation of the crawl space along with the installation of a high powered dehumidifier. He was very helpful, knowledgeable and professional. His workers were courteous & knowledgeable and did a great job! Jeff came out to inspect the job and made sure we were satisfied with the results when the work was completed. We no longer have a musty smell in our home and are very pleased with the work performed.
We felt that Jeff's pricing was fair and his workers were reliable. The price we paid included a heavy duty dehumidifier. We found him to be honest and responsive to any questions or concerns we had prior to the work being performed. He also followed up with us once the work was completed to be sure that we were satisfied with the job. I would highly recommend Amerecan Basement and Crawl for your waterproofing/dehumidifying needs!
We felt that Jeff's pricing was fair and his workers were reliable. The price we paid included a heavy duty dehumidifier. We found him to be honest and responsive to any questions or concerns we had prior to the work being performed. He also followed up with us once the work was completed to be sure that we were satisfied with the job. I would highly recommend Amerecan Basement and Crawl for your waterproofing/dehumidifying needs!
Response from American Basement and Crawl
"Thank you so much Member. It was a pleasure meeting you both and having the opportunity to help you to understand why you were experiencing the musty smell from your crawlspace. I also wanted to thank you for posting here on 'Angies List' so that I may help others in the future with similiar issues."
Roxanna E.
Oct 2012
The End!
Response from American Basement and Crawl
"Thank you for your support Member! I am glad you are happy with the work we did for you and we survived the mosquitos. I hope the 'OFF' repellant I got for you worked for you as well as it did for me.-Jeff"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
American Basement and Crawl is currently rated 4.4 overall out of 5.
American Basement and Crawl accepts the following forms of payment: CreditCard
No, American Basement and Crawl does not offer free project estimates.
No, American Basement and Crawl does not offer eco-friendly accreditations.
No, American Basement and Crawl does not offer a senior discount.
No, American Basement and Crawl does not offer emergency services.
No, American Basement and Crawl does not offer warranties.