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Titan Moving Systems
In-State Moving Service, Out-of-State Moving Service, Professional Moving Service Piano,
About us
Titan Moving Systems is locally owned and operated in Charlotte, NC. Our goal is to provide our customers with the most stress free and cost efficient moving services possible. With over 10 years of experience, we strive for 100% customer satisfaction. No job is too big or too small for Titan Moving Systems. We treat each and every move with the same high standard as we would the next. With a focus on customer service and going above and beyond for our customers, our goal is to give each and every customer the best moving service possible!
Business highlights
11 years of experience
Services we offer
We offer a wide range of moving services. Full service moves, as well as move out cleaning services. We do it all!!, junk removal, labor only load and unload help, packing and unpacking, specialized moving for gun safes and pianos
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.944 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 98% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 2% |
Showing 1-25 of 44 reviews
Veronica C.
Aug 2020
Do yourself a favor and PICK ANOTHER COMPANY If I could give zero stars I would 1. The night before my move they called trying to increase my rate which we had already agreed upon weeks prior in and estimate which was overestimated 2. They were 30 minutes late. And they 3rd guy was an hour late (but he was free because I refused to pay the upcharge they tried to get me to agree to the night prior) 3. Complaints about moving from a 3rd floor 4a. Damaged the stand 1 of my older televisions sits on. I replaced it for 20 bucks no big deal. Scratched my dresser. It’s old and I want a new one no big deal again. Left there wrapping plastic on a few items after I was assured they would not during my estimate. I had a bunch of other things to go in the trash no big deal again. 4. They damaged my BRAND new television. Worst part is during the estimate I asked if I should purchase a tv box and they assured me they could move it without incident. 5. Accused me of lying when I said my tv was undamaged prior to the move. But the lines are visible on my tv when it’s off so there no way they would have noticed 6 . Unresponsive when I questioned about the status of my insurance claim,. It’s been i month and I still can’t get a straight answer from them I should have held my final payment but they informed me that an insurance claim couldn’t be filed without it. I’ve informed my friends who referred me to this company of their negligence and they are no longer recommending them.
Response from Titan Moving Systems
"[Member Name Removed], We prefer not to respond to reviews in a confrontational manner. With that being said, we feel it is only right the public get to at least hear a portion of our side of the story. As far as calling the night before your move, we let you know that the customer scheduled after your move called saying they needed more help than originally estimated so we asked you if it would be ok for us to add a 3rd man. Yes the hourly rate would have gone up but the time your move would’ve taken would’ve been substantially less. The key word is that we asked. When you said that you did not want your rate to change we still had a third man help on your move but kept your rates at the original 2 man rate. We also did not charge for a 2nd travel fee even though your unload address was outside of the 35 mile radius, saving you even more on top of the move being sped up with the complimentary 3rd man. As far as your TV there was no power chord for us to be able to check it before wrapping it as you told the movers it was packed. When the tv was brought in they said you pulled out the chord immediately and stated there was damage once plugged in. We did not accuse you of any ill intentions, but we have to take into account what happened during the process of it being moved when filing a claim. You chose to not get full coverage and went with the basic coverage, yet we still tried to make a claim for you. We told you that it could take up to 90 days. When we finally did hear back from the insurance with their decision, I called you and we spoke for roughly 30 minutes about the situation. At that time we both agreed that there was miscommunication before and after your move and it seemed we ended things on a decent note. We understand that your move did not go as you would have preferred. We always strive for the best outcome. Again we apologize for how things went with your move, as we will take it as a learning lesson to learn from and continue to better our services. We wish you the best. Ben Simmons Titan Moving Systems"
Mitch G.
Jul 2020
These guys worked their tails off. They were professional and careful. Shrink wrapped all the furniture. Put everything back together. They even put felt protectors on all the furniture legs to protect the new wood floors. They may not be the cheapest, but when you're moving your precious belongings you want the best, not the cheapest. Pricing was reasonable. Ben did a thorough inventory up front, and his estimate was spot on. I would use them again if I moved again, but I'm in my forever home now.
Response from Titan Moving Systems
"We couldn't be happier for you in your new forever home, Thank you so much for taking the time to leave us a review. We are thrilled you were pleased with your experience overall, and Thank you for choosing Titan Moving Systems for your Movers!!"
Robert W.
Jun 2020
Everything went remarkably smoothly. I was very pleased.
Response from Titan Moving Systems
"Thank you for leaving us a review, it was a pleasure working with you, and hopefully we can help you out with any future moves. Thank you for choosing Titan Moving Systems for your Movers!"
Danya H.
Jun 2020
Titan did a fantastic job! The owner, Ben is attentive and present to ensue everything goes smoothly. Tim, Anthony, and James were polite, efficient, and hard workers. This was a big move and they were careful, but also completed the job in the time frame expected. Actually they came in under the estimate. I highly recommend Titan. In fact, we are using them a second time for the move into our new home.
Response from Titan Moving Systems
"Thank you for taking the time to leave us a review, and thank you for choosing Titan Moving Systems for your movers! We look forward to working with you again, [Member Name Removed]!"
Sheri L.
May 2020
We interviewed Ben a few weeks prior to our move and didn't need to talk with anyone else. He is an impressive young man. The price range he gave us was exactly what we expected so there were no surprises at the end of the day. His crew of Anthony, James, and Reid were polite and pleasant to be around all day and they were respectful of our belongings. They worked hard from 9:00 AM to 6:00 PM and only took a lunch break. They did a great job! I highly recommend them.
Response from Titan Moving Systems
"Thank you so much for taking the time to leave us a review [Member Name Removed], we are thrilled you were pleased with your experience! Also, thank you for choosing Titan Moving Systems for your mover!"
Rebecca T.
Mar 2020
From the time we first contacted Titan Moving Systems until the last moment of a two-day move, Ben made sure the job was done right. Though we needed their help with a “partial pack,” on the day of the estimate he not only encouraged us to do as much as we could but also guided us on how to be successful. Once we had signed the contract, the front office was terrific in the midst of worries over a complicated closing. With that crisis averted, the move went like clockwork. Our furniture, fine china, sculptures, and an extraordinary number of pieces of framed art arrived in perfect condition. (There was one minor exception and we declined Ben’s offer of compensation since he had clearly explained the risks involved with such a big collection.) Also a problematic office desk with attached shelves and file cabinets was taken apart and reassembled without hesitation, the same way the hard-working men moved an overload of books and art supplies without any hint of complaint. (All this going up and down stairs in both places!) Plus they placed furniture exactly where we wanted it, even when we were indecisive about how we wanted to arrange things. In short, ideal service at a reasonable price.
Response from Titan Moving Systems
"We truly appreciate you taking the time to leave us this extensive review, [Member Name Removed]. We are so thrilled that you enjoyed your experience with us, and we hope you have settled in well. Please feel free to call anytime for any future moves. Thank you for your business, and thank you for choosing Titan Moving Systems!"
Michael R.
Dec 2019
The moves went extremely well. I also had them pack up most of my house due to having limited time. They were the least expensive option, but I chose them because I felt like they were trustworthy. They did not disappoint. They did a fantastic job with almost no damage (a lamp shade was bent so no big deal). I would absolutely recommend their services!
Response from Titan Moving Systems
"Thank you so much for taking the time to leave a review [Member Name Removed]. We are glad you are happy with our services, and hopefully we can help you out in the future as well! Thank you for choosing Titan Moving Systems for your movers!"
Loretta C.
Dec 2019
Excellent! The team of movers were professional and handled the whole process with care and consideration for furniture and boxes.
Response from Titan Moving Systems
"Thank you [Member Name Removed], for taking the time to leave us a review, and thank you for putting your trust in Titan Moving Systems!"
Gary S.
Jul 2019
Absolutely the best movers we have ever dealt with. We moved across the country 9 different times and have never had one go as smoothly as this one. They did everything they said they would do and did it on schedule. Ben and his crew are honest, hard working and treat your possessions as if they were their own. First Class organization. I highly recommend!
Response from Titan Moving Systems
"Thank you so much for putting your trust in Titan Moving Systems, [Member Name Removed]. And for taking the time to leave us this review."
Garren T.
Jun 2019
The entire team was excellent from start to finish. Ben provided an "in home" visit to assist with his quote. Tricia (office) was also excellent throughout the entire process. Move day went smoothly, as the crew arrived on time and completed the move within the time estimated. I was very pleased with how the crew loaded and cared for our belongings. I highly recommend Titan!
Response from Titan Moving Systems
"We are so pleased you enjoyed your experience with us, [Member Name Removed]. Thank you so much for taking the time to leave us a review, and thank you for choosing Titan Moving Systems for your movers! Keep us in mind for the future, we'd love to assist you again!"
Erica P.
May 2019
Super! Very hard working crew. Professional and go out of their way to work with you on your schedule. You can tell they are very busy so sometimes things get lost in communication but always gets put right. Would definitely hire again.
Response from Titan Moving Systems
"Thank you for leaving us such a complimentary review, [Member Name Removed]! It was a pleasure working for you. Thanks again for choosing Titan Moving Systems!"
DIANE W.
May 2019
They were excellent. Arrived early, very professional, tightly wrapped one heavy and bulky item, swiftly moved everything without a single scratch to an item or to the locations being exited and entered. I had not had an on-site estimate prior to the move so also very professional and transparent with the paperwork and charges. Be aware there is a two-hour minimum and they are very efficient.
Response from Titan Moving Systems
"Thank you for leaving us such a great review, [Member Name Removed]! It was a pleasure working for you. Thanks again for choosing Titan Moving Systems!"
Douglas L.
Apr 2019
Everything went well. The guys stayed until everything was finished and the final price was below the estimate.
Response from Titan Moving Systems
"We are glad you are pleased with the accuracy of your estimate and the level of service provided. Thank-you for leaving us your rating and review, and Thank-you for choosing Titan Moving!"
TROY H.
Mar 2019
Wonderfully well. Titan crew showed up on time, wrapped furniture and moved everything to the new house. No time wasted - when they took their lunch break, clock stopped. Absolutely no damage - Our furniture and floors in new house were well protected. Friendly and professional. Highly recommend. Note: This is our second experience with Titan. Excellent job both times.
Response from Titan Moving Systems
"It has been a pleasure working with you both times [Member Name Removed], and we would love to be a part of any or all future moves for you and yours. Thank-you for taking the time to leave us a review, and as always, Thank-you for choosing Titan Moving Systems!"
MICHAEL S.
Mar 2019
We found Titan to be excellent.
Response from Titan Moving Systems
"Thank you very much for taking the time to leave us a review, [Member Name Removed]. It’s always a pleasure working with you so we’re glad to hear you’ve always been happy with our service. Feel free to call if you ever need help again in the future!"
Jeff W.
Jan 2019
Ben and his team did an incredible job moving my family! It was two moves in one. One day we moved the family into an apartment and the second day everything else was moved into storage. The weather was horrible, but his team didn't miss a beat. I highly recommend Titan Moving Systems and plan to use them again in the summer when house construction is completed.
JUDY M.
Oct 2018
I was extremely impressed with Titan. I needed a mover to move my heavy furniture but not all of my household.I uploaded my furniture list to their website for a quote, but Ben contacted me because he wanted to come to the house to provide a more accurate quote and see the furniture. He and Angie came to the house and we walked room to room. He asked about several items that I had failed to include on my list, which was helpful since it’s been a while since I moved. Ben also visited my new house to see what they had to navigate to move the furniture in. On move day, Tim, Jason and James arrived a few minutes early. They could not have been more professional, courteous, hard-working, knowledgeable and careful. There were 2 really heavy couches that they had to get up and down tricky stairs, and they spent some time figuring out how to move it so it would not touch any walls. They left not one scratch anywhere in either house. They made the move as stress-free as possible. The price was better than competitors. I highly recommend them!
Response from Titan Moving Systems
"Thank you for leaving us such a complimentary review, [Member Name Removed]! It was a pleasure working for you. Thanks again for choosing Titan Moving Systems!"
Bill L.
May 2018
Excellent exceeded Expectations!
Response from Titan Moving Systems
"Thank you for taking the time to leave us a review review, [Member Name Removed]. It was a pleasure working for you! Thank you for choosing Titan Moving Systems!"
Erin R.
May 2018
Absolutely wonderful group of guys! So professional and pleasant to be around-very efficient as well. Loved the fact they provided mounting services for our TVs! That was icing on the cake! They made sure the furniture was where we wanted it and would move it again if we wanted it in a different place. Highly recommend for anyone to use!
Response from Titan Moving Systems
"Thank you for leaving us such a complimentary review, [Member Name Removed]! It was a pleasure working for you. Thank you for choosing Titan Moving Systems!"
Ceil M.
May 2018
Wrapped furniture and handled so carefully there was no damage plus they put felt pads on everything that would touch my new wood floors. Very friendly and helpful and made move as stress free as possible.
Brad L.
May 2018
I have to say I was completely surprised by Titan Moving. They were very professional, nice, courteous and overall did a great job. Over the years, my moving experiences have been sub-par and the crew from Titan really did a tremendous job coming in, explaining what they were going to do, when they were going to do it and executed. Very happy.
Choice G.
May 2018
They went above and beyond. We last minute decided to tack on to our move and they accommodated us without complaint, well into a Friday night. The furniture was heavy and expensive and they handled everything with great care. Highly recommend them!
Richard K.
May 2018
Excellent. Highly recommend. Unlike most movers, he came to my resident to give me an accurate price & suggestions to save money. His truck is larger & newer than most. The crew had more guys & they worked nonstop . His bid was significantly less than others Our closing was delayed & they were very accommodating.
Deann C.
May 2018
Ben and his team are great! We’ve used them twice. Highly recommend them.
Doug F.
Oct 2017
Titan did a great job on moving out furniture and heavy and complex gym equipment form one location and delivering these items to 3 different addresses. They were prompt, friendly, and did an outstanding job of disassembling and re-assembling a large personal gym with lots of heavy weights. They came prepared with all of the necessary tools and equipment to do the job quickly and professionally. Outstanding job - and a pleasure to work with!
Licensing
State Contractor License Requirements
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FAQ
Titan Moving Systems is currently rated 4.9 overall out of 5.
Titan Moving Systems accepts the following forms of payment: CreditCard
Yes, Titan Moving Systems offers free project estimates.
No, Titan Moving Systems does not offer eco-friendly accreditations.
No, Titan Moving Systems does not offer a senior discount.
No, Titan Moving Systems does not offer emergency services.
No, Titan Moving Systems does not offer warranties.