PINE CLEANERS

Dry Cleaning, Delivery Service


Amenities



Accepted payment methods

American Express
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Discover
MasterCard
Visa

Reviews

3.56 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
17%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
3.8
value
3.8
professionalism
3.7
responsiveness
4.0
punctuality
4.0
Showing 1-6 of 6 reviews

GAENEL W.
10/2017
1.0
dry cleaning
  + -1 more
The 1 piece never showed up. I had only worn this sweater one time, so it was brand new to me I tried to find out from the store how to at the very least get the agreed upon 10 times the price of the cleaning, which would equal $63.25. This is only a fraction of what the sweater cost. However, no one there will do even that. I tried calling the manager he does not answer the phone. At the store they say only the manager can respond to this.
Description of Work: Used this cleaners for several years. On average I spent $100 or more a month. Took several pieces to them in September, one of them a very expensive sweater. When I picked up the order the ticket was marked, "due 1 piece". I gave them several weeks to try to locate it before I started trying to get the very little bit that according to their conditions, they will pay if they fail to deliver.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Janet B.
04/2016
5.0
dry cleaning
  + -1 more
unknown
Description of Work: Over the last couple of months I had wool scarves dry clean, rust removed from a counted cross stitch piece, and a large square scarf cut and hemmed. |Fast service. Listened to my request and perform well. |Cost varied with job but reasonable. | |

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nicholas J.
03/2015
4.0
dry cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$15

William S.
08/2012
5.0
dry cleaning
  + -1 more
Every time I drop off or pick up laundry or dry cleaning I can expect good service.
Description of Work: The young man that bought this location last year has done an incredible job of changing the quality and attitude at this cleaners. I had used them in the past and was not always satisfied. They do all the cleaning on site and are always willing to turn things around quickly in an emergency. They have cleaned shirts, suits, ties, dresses, pants, comforters, leather coats and fine linens. They even cleaned my daughters wedding dress and preserved it in a beautiful display box. The best in town!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Joseph L.
10/2009
1.0
dry cleaning
  + -1 more
Suit was returned with a hole in it. They would not accept any responsibility for it or even meet me half way on anything. I was wrong and they were right. This is the worst example of customer service I have ever seen.
Description of Work: Dry clean a suit

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$20

Response from PINE CLEANERS
Please try us again, this review was before we purchased the business and I can assure you we offer great service.

Bonnie K.
10/2005
5.0
dry cleaning
  + -1 more
WHEN EVER WE'VE REQUESTED A RUSH, THEY HAVE ALWAYS COME THROUGH. SHIRTS ARE ONLY $.99 WITH COUPON FROM VALPACK OR OTHER COUPON SOURCES.
Description of Work: DRY CLEANING AND SHIRT LAUNDERING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

    Contact information

    14229 Reese Blvd B1, Huntersville, NC 28078

    http://www.pinecleanersdelivery.com

    Service hours

    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 3:00 PM

    Licensing


    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Dry Cleaning,
    Delivery Service

    FAQ

    PINE CLEANERS is currently rated 3.5 overall out of 5.

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Saturday: 9:00 AM - 3:00 PM

    PINE CLEANERS accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, PINE CLEANERS does not offer free project estimates.
    Yes, PINE CLEANERS offers eco-friendly accreditations.
    No, PINE CLEANERS does not offer a senior discount.
    No, PINE CLEANERS does not offer emergency services.
    No, PINE CLEANERS does not offer warranties.

    Contact information

    14229 Reese Blvd B1, Huntersville, NC 28078

    http://www.pinecleanersdelivery.com

    Service hours

    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 3:00 PM