Thermal Air Heating & Refrigeration

WE CALLED THIS MORNING, JULY 22, 2011, A LITTLE BEFORE 8 AM AND LEFT A MESSAGE. WE RECEIVED A CALL ABOUT 8:15. WE TOLD HIM THE GAS PACK (AIR CONDITIONER) FOR THE BACK OF OUR HOUSE WAS NOT COOLING LIKE IT SHOULD. WE WERE TOLD SOMEONE WOULD BE OUT IN ABOUT 45 MINUTES TO AN HOUR ! THE SERVICEMAN CALLED IN ABOUT 20 MINUTES AND CONFIRMED OUR ADDRESS/LOCATION AND SAID HE WOULD BE HERE ABOUT 9 AM. HE ARRIVED A FEW MINUTES BEFORE 9. HE CHECKED OUT OUR AIR CONDIDITONER, CLEANED EVERYTHING, INJECTED SOME FREON BECAUSE IT WAS ABOUT 1 LB LOW.. HE TOLD US THERE WAS A LEAK. HE PUT IN SOME SEALER AND SAID HE WOULD BE BACK IN ABOUT 4-5 DAYS TO CHECK ON IT. IF IT IS STILL LEAKING, THEN HE WILL ORDER A PART, WHICH WILL PROBABLY TAKE 3-7 DAYS.. HOWEVER, IT WILL NOW BE WORKABLE ALL THE TIME BECAUSE IF HE NEEDS TO TO MAINTAIN THE COOLNESS, HE WILL ADD SOME FREON ALONG UNTIL THE PART ARRIVES.
I DON'T THINK ANY ONE COULD POSSIBLY BEEN HERE ANY QUICKER THAN THIS COMPANY. THEY WERE EXTREMELY RESPONSIVE, VERY PUNCTUAL, AND EXPLAINED WHAT THE PROBLEM IS.
WE DID NOT MENTINO THIS IN OUR CONVERSATION WHEN WE CALLED FOR SERVICE, BUT GETTING COOL AIR IS SOMELHING I NEED.. I HAVE A LUNG DISEASE, AND IT MAKES IT VERY DIFFICULT FOR ME TO BREATHE WITHOUT THE AIR CONDITIONING. THE HEAT, AND ESPECIALLY THE HUMIDIT,Y MAKE MY BREATHING VERY DIFFICULT  SO THEIR SERVICE WAS OUTSTANDING !
ACTUALLY, THIS COMPANY AND ITS EMPLOYEES DESERVICE A TRIPLE A+ !