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Window Genie of Southwest Raleigh Inc.
Exterior Surfaces - Powerwashing, Exterior Surfaces - Sandblasting, Window Cleaning,
About us
At Window Genie, we clean windows and a whole lot more! Window Genie is Southwest Raleigh’s leader in streak free window cleaning, lifetime guaranteed window tinting products, professional pressure washing services, gutter cleaning and gutter protection. Every technician has been background checked and fully trained before entering your home. We are fully insured, licensed and ready to provide you with our industry leading standards in professionalism, customer satisfaction and quality. Call today for a free estimate and put the Genie to work in your home!
Business highlights
31 years of experience
Services we offer
Pressure washing of concrete, Residential & Commercial Window Cleaning, Window Tinting for Home & Office, and house washing as well as gutter cleaning and gutter protection, fences, siding, wood decks
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.761 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 5% | ||
| 5% | ||
| 2% | ||
| 2% |
Showing 1-25 of 61 reviews
Chris S.
Apr 2020
Window genie came out cans cleaned years of dirt off my windows that I didn’t even realize was there. It is amazing how much brighter our rooms are now during the day.
Maggie G.
Sep 2017
The worker was terrific. He was polite, personable, and professional. The windows were sparkling. I would definitely hire this company again.
Judith J.
Sep 2017
All went well as expected.
Response from Window Genie of Southwest Raleigh Inc.
"[member name removed], Thank you for the great review. We truly appreciate your input and will make certain we let the Techs assigned to your service are relayed your positive comments. Mike"
Mark S.
Aug 2017
It was a miserable rainy day. The outside washer got soaked, but carried on and did a great job. The windows all sparkled when they were finished.
Response from Window Genie of Southwest Raleigh Inc.
"Thank you very much for the positive review. We will make sure and pass your positive comments along to the Technician assigned to your service. Enjoy the rest of your summer. Mike"
Kevan H.
Jul 2017
Not done well. First rain all down spouts were plugged. After sending photos they did come back.
Response from Window Genie of Southwest Raleigh Inc.
"[Member Name Removed], Thank you for your input and your review. We have reviewed corrective action with the team assigned to your service. Your input makes our company better and stronger. Mike"
Robert A.
Jun 2017
I purchased a deal via Angies List for inside and outside window cleaning. We then added on gutter cleaning after our previous contractor failed to show-up. The cleaning was scheduled for Monday 6/12 @ 11AM. When no one showed up by 11:45 my wife called the company. Apparently there was some sort of medical emergency with the crew so they could not come out. So we rescheduled to 6/17 @9AM. The crew showed up at 9AM and proceeded to clean the windows and gutter. Overall they did a fairly good job. I rated them a B based on my wife's reaction. We had another company do the same work a few years ago and she constantly raved about how good a job that company did. For this one she was not as enthusiastic. The major difference is the other company also cleaned the screens which this company did not do. Overall I'd likely hire again but company would be our second choice to the other company.
Response from Window Genie of Southwest Raleigh Inc.
"[Member Name Removed], We appreciate you taking time to review our company and we apologize for the initial delay in service. We do clean screens and use a different process from most companies. It is not included in our window cleaning price. Once again, thank you for your review and will take your input in our corrective action moving forward. Thanks again, Mike"
Elva R.
Apr 2017
Showed up on time and did a great job! Very polite and professional
Maggie G.
Apr 2017
The young man who did the work did a fantastic job. He was very pleasant. I had no qualms about having him in our house.
Karen R.
Aug 2016
The service went well. The technician was very conscientious and thorough. Mike, the owner, was very responsive and great at explaining the service to be provided.
Mary M.
Jun 2016
I rec'd quick response to my purchase of a deal. I was able to get scheduled 1 week out, which was great. I rec'd a confirmation email the night before, with good instructions for how to be ready. I am glad I covered things early, as the team arrived 1 hour earlier than planned. The team was courteous and thorough, and the windows look great.
Louise Y.
May 2016
Mike was extremely helpful in scheduling our cleaning against a deadline of a weekend party. His estimate was very reasonable for the amount of work to be done. Zebulon was on time, very efficient, very polite, hard working, and in his words a bit of a perfectionist. He cleaned three stories of windows inside and out, plus four skylights, all in about 4 1/2 hours. The windows look great, with no streaks at all. We are very pleased, would highly recommend them, and would definitely use them again.
Response from Window Genie of Southwest Raleigh Inc.
"[Member Name Removed], Thank you for the positive review and we will make sure Zeb knows of your great comments on his performance. We are glad Window Genie was able to accommodate your event schedule. It was close, but everything came together and we hope your party was a big success. Call on Window Genie for all of your home service needs. Once again, Thank you and we appreciate your business. Mike"
Wade L.
Apr 2016
The crew showed up on time and were very respectful. Everyone I dealt with were very courteous and the owner was very responsive.
Response from Window Genie of Southwest Raleigh Inc.
"Thank you very much for your great review. We appreciate your positive comments and I will pass long your comments to the team that provided your service. Please call on Window Genie for all your home service needs. Regards, Mike Boone"
Robert S.
Mar 2016
Great, I wasn't home but when I got home the house looked great and all the mold was gone.
Response from Window Genie of Southwest Raleigh Inc.
"[Member Name Removed], Thank you for your review and we appreciate your business with our company. Please call on Window Genie for all of your home service needs. Mike"
Phyllis S.
Mar 2016
unknown
Brandon C.
Mar 2016
Everything went as expected. Great work and professional attitudes.
Response from Window Genie of Southwest Raleigh Inc.
"[Member Name Removed], We truly appreciate your positive review and we will pass your review along to the team of Technicians that handled your service. Thank you for choosing Window Genie for your home service needs and we look forward to serving you and your family for many years to come. Regards, Mike Boone"
Melissa S.
Mar 2016
.
Response from Window Genie of Southwest Raleigh Inc.
"[member’s name removed], Thank you very much for your positive review for our company. We appreciate your business and look forward to providing service for you for many years to come. Regards, Mike Boone"
Terrance G.
Feb 2016
unknown
Response from Window Genie of Southwest Raleigh Inc.
"Thank you for your review. Evidently there was some issue with our service and we will make certain we follow up to ensure we have corrected any inconsistency in our performance. Once again, thank you for your review. Your input can only make us better."
Betty M.
Nov 2015
It was good. I didn't have any problem with the timing. I paid extra for the window cleaning because I have circle windows and they did that as well. What I paid wasn't much. The price was very good.
Response from Window Genie of Southwest Raleigh Inc.
"[Member Name Removed], Thank you for your review. You have given us all As, yet we have a B overall. I will reach out to you to determine how we can better serve you. Mike"
Mary S.
Oct 2015
unknown
Response from Window Genie of Southwest Raleigh Inc.
"Thank you very much for the outstanding review. We will make sure the Tech Team assigned to your service hears about your positive comments. Once again, thank you for your review and we look forward to serving your family's needs for many years to come."
Regis M.
Oct 2015
.
Response from Window Genie of Southwest Raleigh Inc.
"Thank you very much for your positive review. It is truly appreciated."
Margaret K.
Oct 2015
unknown
Response from Window Genie of Southwest Raleigh Inc.
"Thank you very much for your positive comments and the great review. It is appreciated. We will make sure the Tech Team assigned to your service hears about your positive comments."
James F.
Oct 2015
Mike Boone (the owner) first came to my house to go over the services his company provides and clearly explained the costs for each service, and gave me a quote for the total cost within 30 minutes. I liked what he told me, so I hired Window Genie of Southwest Raleigh for all the services listed above. The day of the work, the two employees (Derek and Giovanni) showed up 30 minutes later than I was told, but Derek called me and told me they were running a little late, so that was OK with me. I do not mind workers being a little late, as long as I'm called and told. So that was not a problem to me. Derek and Giovanni did everything Mike Boone said they would do for me, and they followed my instructions; such as not leaning their ladders against my rain gutters. They used ladder extenders so my rain gutters were not dented or scratched by their ladders. My concrete driveway was scrubbed using what resembled a commercial floor scrubber with a rotating, circular scrubbing pad. My concrete driveway was a dark gray from all the dirt and mildew, and almost black in places. When they were finished, the driveway looked almost like newly poured concrete again. I was amazed. All of the mildew and dirt was power washed from my house's siding, trim and down spouts. The house looks like it has been freshly painted. The final touch was the washing of the exterior of all the windows. My windows have not been that clean and streak free in 2 years! The guys did a superb job. And they did it all in about 3 hours.
Response from Window Genie of Southwest Raleigh Inc.
"[member's name removed], sorry I did not know you had posted a review for our team. Thank you very much for the stellar review. I will pass along you positive comments to Derek and Gio. Regards, Mike Boone"
Sandra M.
Sep 2015
They did a great job, didn't break anything and were very pleasant while working. I felt that everything was done that I contracted for. I would not hesitate to refer them to my friends and neighbors.
Response from Window Genie of Southwest Raleigh Inc.
"Thank you very much for your review and we will pass along your positive comments to the team that performed your service. Please call on Window Genie in the future for your home service needs. Mike"
Joseph B.
Jun 2015
I just used Window Genie.. I am out of town so my son has looked at it. I have to wait till I get to town to know exactly how good a job they did. They were very professional. They sent pictures of their people out a day before they come out. If they are going to be late, they actually call you and in all account he still calls me. They let me know the price for everything was going to be beforehand so I could check everything. They are very well organized and a very good company. Sending pictures of the people they were going to send out was nice.
Flora G.
May 2015
unknown
Response from Window Genie of Southwest Raleigh Inc.
"Thank you very much for your stellar review. We will make sure we share your review with the team that came to your home. Please call on Window Genie for all your home service needs."
Licensing
State Contractor License Requirements
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FAQ
Window Genie of Southwest Raleigh Inc. is currently rated 4.7 overall out of 5.
Window Genie of Southwest Raleigh Inc. accepts the following forms of payment: CreditCard
Yes, Window Genie of Southwest Raleigh Inc. offers free project estimates.
No, Window Genie of Southwest Raleigh Inc. does not offer eco-friendly accreditations.
No, Window Genie of Southwest Raleigh Inc. does not offer a senior discount.
No, Window Genie of Southwest Raleigh Inc. does not offer emergency services.
No, Window Genie of Southwest Raleigh Inc. does not offer warranties.