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The Groutsmith

Ceramic Tile, Flooring Sales and Installation, Floor Cleaning and Waxing,

About us

Family owned & operated. Triangle Groutsmith, part of the nationwide Groutsmith network, serves the entire Wake county including Cary, Raleigh and Apex North Carolina. We are a licensed and insured family owned and operated business specializing in grout and tile cleaning, repair, and restoration. We service residential and commercial customers looking to restore their tile and grout to its original condition. Additional DBA - JGD Consulting, Inc.

Business highlights

33 years of trusted experience

Services we offer

Repair, Restoration, Cleaning, Preservation - Grout, Floor Tile, Shower, Bathtub, Sink, Countertops, Sealing & Caulking.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.56 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
17%
3
17%
2
33%
1
0%


Rating CategoryRating out of 5
quality
4.0
value
4.6
professionalism
4.2
responsiveness
4.2
punctuality
4.6
Showing 1-6 of 6 reviews

Ben B.
01/2020
2.0
ceramic tile
  + -1 more
The work was satisfactory initially. There we some spots that did not look right, but overall it was fair work. Within about 8 months we were starting to see mold and mildew forming in places suggesting that it was improperly sealed. Initially we could control it but within a couple of moths it was horrible. The caulking then started coming up. I have called twice and emailed once to speak to the owner about coming out to repair, but he did not return my call. He says he is busy?? I will update this review and and when he returns my call and repairs his faulty work.
Description of Work: Grout replacement and sealing.
Rating CategoryRating out of 5

M. L.
08/2019
2.0
ceramic tile
  + -1 more
I hired this company out of the Raleigh, NC area to repair a ceramic tile shower. The grout had cracked and needed repaired and sealed. The cosmetic quality of their work is good, not great. The grout/caulk/sealant they used around the base of our ceremic tile shower began to fail after a few months. The problem with these guys is they don't honor their warranty. I called them 4 times, each time Kyle said he'd get back to me and never did. The 4th phone call wasn't even returned. Lame. Don't hire these guys - they don't honor their warranty.
Description of Work: Repair and seal grout in a ceramic tile shower

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$433

Joseph S.
01/2017
3.0
ceramic tile
  + -1 more
arrived about an hour late but did call to say running late
Description of Work: Grouted some minor repair in show floor. Did the surrounding grout around the floor not the whole floor, cleaned the weep holes and caulked the show door. Work appeared to be neat but my reason for not giving a better score is they come with a color chart and the grout installed is not even in the same hue. We picked a silstone color and as you can see it obviously did not look like it did on the color chart they brought. It is almost pure white if it is event the correct color that was used They as well as the competitor have disclosure not responsible if color is not a match but come on it should be in the same family of color. They provide guidance and you would think they know approx the color it will be when used and dried.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$250

Todd R.
09/2016
5.0
ceramic tile
  + -1 more
Great would hire again
Description of Work: Regroup entire master bath

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gaye W.
04/2016
5.0
ceramic tile, flooring contractor
  + 0 more
We were very pleased with the results. Our shower looks like new again and he went above and beyond to ensure the surrounding surfaces blended in as well. We would for sure use the Groutsmith again, have referred him to others and would highly recommend to anyone.
Description of Work: Jim DiBeneditto the owner of Groutsmith provided excellent service. He was very responsive and knowledgeable about his industry. We thought we needed full grout replacement. Jim saved us a lot of time and money by cleaning and restoring our current grout with his coloring sealing technique. It looks like new again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Arnold H.
04/2016
4.0
ceramic tile
  + -1 more
We could have made a better selection on the quarry tile sealer (our choice). There were a few spots on the quarry tile that weren't thoroughly cleaned, but to be fair, this floor had not been stripped and re-seal in over 15 years so, there was a lot of build-up. The color grout was difficult, Groutsmith had to dig out the old grout. Groutsmith was diligent, I'm sure they didn't bargain for that level of difficulty.
Description of Work: Cleaned and seal a quarry tile floor and color grouted two bathrooms.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$24.75

    Contact information

    624 Holly Springs Rd # 315, Holly Springs, NC 27540

    www.trianglegroutsmith.com/#fnew

    Service hours

    Sunday:
    8:00 AM - 3:00 PM
    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM
    Saturday:
    8:00 AM - 3:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Ceramic Tile,
    Flooring Sales and Installation,
    Floor Cleaning and Waxing,
    Marble and Granite,
    Windows,
    Plumbing,
    Hardwood Flooring Sales and Installation,
    Countertops and Backsplashes,
    Bathtub Restoration

    FAQ

    The Groutsmith is currently rated 3.5 overall out of 5.

    Sunday: 8:00 AM - 3:00 PM

    Monday: 8:00 AM - 5:30 PM

    Tuesday: 8:00 AM - 5:30 PM

    Wednesday: 8:00 AM - 5:30 PM

    Thursday: 8:00 AM - 5:30 PM

    Friday: 8:00 AM - 5:30 PM

    Saturday: 8:00 AM - 3:00 PM

    The Groutsmith accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, The Groutsmith offers free project estimates.
    No, The Groutsmith does not offer eco-friendly accreditations.
    No, The Groutsmith does not offer a senior discount.
    No, The Groutsmith does not offer emergency services.
    Yes, The Groutsmith offers warranties.
    The Groutsmith offers the following services: Repair, Restoration, Cleaning, Preservation - Grout, Floor Tile, Shower, Bathtub, Sink, Countertops, Sealing & Caulking.

    Contact information

    624 Holly Springs Rd # 315, Holly Springs, NC 27540

    www.trianglegroutsmith.com/#fnew

    Service hours

    Sunday:
    8:00 AM - 3:00 PM
    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 5:30 PM
    Saturday:
    8:00 AM - 3:00 PM