Nexus Chimney Services, LLC

chimney sweep, fireplace company

About us

Nexus Chimney Services is a CSIA (Chimney Safety Institute of America) Certified company and A+ Rated BBB Accredited Business dedicated to serving your home and family in any of your interior and exterior chimney and fireplace needs. Call today to start the process to a cleaner, safer fireplace/chimney and hear about our special offers on the Triangle's best rate for a Level 1,2 & 3 Inspection + Sweep/Cleaning. We do charge a fee for each level of chimney/fireplace inspection due to the thoroughness of reporting with pictures and safety precautions we must ensure to access your roof to view your chimney. You will receive a repair estimate for anything not being up to code, having structural issues, water penetration issues, performance issues or heat transfer issues. Our team strives to build a long lasting and trusted relationship with each of our customers. We are Connecting Customer Satisfaction with Chimney Safety. Visit us at https://nexuschimney.com to get scheduled!

Business highlights

9 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.731 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
6%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
responsiveness
4.8
Showing 1-25 of 31 reviews

Robin A.
06/2022
5.0
It was explained in detail the work that needed to be done.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Millard B.
05/2022
5.0
Got on the schedule quickly. They communicated effectively and did the work efficiently. Very pleased with the results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$900

Art B.
05/2022
5.0
Was on time, very knowledgeable and fixed the issue quickly.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Juan H.
04/2021
5.0
Over the last 3 years we have used Nexus for several of our remodels. Nexus has always been very professional, timely, courteous, and thorough, with all their inspections, and repairs. Nexus Chimeny value and professionalism is 2nd to NONE. Nexus Chimney is our number 1 solution for all of our chinmey and fireplace needs. We would highly recommend Nexus!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jake H.
04/2021
5.0
I have worked with many companies in this space. Nexus is my preferred choice for both professionalism and value. Fireplace repair is a dying art and finding someone who knows how to do it, and do it without charging an arm and a leg, is growing more and more difficult. Note: I do not review people/companies very often, but i want to make sure that Nexus continues to get the exposure they deserve and i hope this will move someone who is shopping for services to give them a call. They are My A Team, and i do not have a back-up for this service cause i have never needed it. Keep up the great work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,300

Elaine A.
04/2021
4.5
Prompt and courteous service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Sarah P.
09/2020
0.5
100% promesed and 20% completed. Fire place insert from factory is faulty needs replaced. Log insert over charged by 50%. Promised made to replace the insert and not answering calls for two weeks.

Rating CategoryRating out of 5
quality
4.0
value
1.0
responsiveness
0.5


Chris E.
04/2019
5.0
Made all photos available, clearly explained options, gave detailed estimates and recommendations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Sandra H.
11/2018
5.0
Very thorough, courteous and professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Margaret H.
05/2018
5.0
It was a good service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


RAYMOND W.
03/2018
5.0
I needed a chimney cap to keep critters out. He found that the flu was too short did not meet code and the concrete top of the chimney was cracked and allowing water to infiltrate the masonry causing black stain around the top. He took pictures and thoroughly explained the problem and what needed to be done to correct it. A fair price was quoted and a return trip was scheduled. He arrived on time and the repair and cap installation were completed. Again pictures were provided. Very professional job and lifetime warranty. No complaints at all. Definitely 5 stars.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$368

Terry F.
03/2018
5.0
We appreciate the quickness and the timely matter

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

M S.
02/2018
5.0
The tech was very professional, knowledgeable, and through. He fixed our issue and explained the why's and where for's.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$169

Annette C.
02/2018
5.0
Very professional and easy to deal with-I appreciate the service and the extra time Gene took to train me on the handling of my gas fireplace unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Glenda R.
11/2017
4.0
very professional, and informative

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.5

Yes, I recommend this pro
$139

Walter B.
05/2017
5.0
Very knowledgeable and professionable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$89

Charles M.
05/2017
5.0
The guys were on time and courteous. They cleaned my chimney of all debris and installed a screen to stop leaves and animals from entering. They did a great job explaining the current situation with my existing system, as well as advice to make the system more efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$299

CURTIS M.
04/2017
4.5
Prompt and completed the job.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$149

John I.
11/2016
5.0
Excellent Service and quality work. I was very impressed with this company and would not hesitate to hire them again in the future. Excellent communication and through inspection and work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$148
    • 1(current)
    • 2

Contact information

121 Ashland Hill Drive, Holly Springs, NC 27540

https://nexuschimney.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

chimney sweep,
fireplace company

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

Sunday: Closed

Nexus Chimney Services, LLC accepts the following forms of payment: CreditCard
Yes, Nexus Chimney Services, LLC offers free project estimates.
No, Nexus Chimney Services, LLC does not offer eco-friendly accreditations.
No, Nexus Chimney Services, LLC does not offer a senior discount.
Yes, Nexus Chimney Services, LLC offers emergency services.
Yes, Nexus Chimney Services, LLC offers warranties.

Contact information

121 Ashland Hill Drive, Holly Springs, NC 27540

https://nexuschimney.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed