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John E. Byrd Septic Tank Service

Founded 1996 • With Angi since August 2015

John E. Byrd Septic Tank Service


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Eco-Friendly Accreditations
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews


(1) Verified Reviews

Showing 1-1 of 1 reviews
Jan C.
Prior to coming to the site, Mr Byrd neglected to inform customer of charges to expect. Once work was completed, he refused to adequately explain charges other than to say that there was a basic $75 fee for a service charge. Mr Byrd charged a total of $225 and did not explain what the remaining $150 charge was for. He did perform some work but was at the location for only one hour. If he was charging $75 for that hour, this still leaves an overcharge of $75. Mr Byrd was called because the septic tank pump was not operating. In less the 15 minutes, Mr Byrd determined that the the septic pump was functioning properly and advised customer to call an electrician. Without being asked to, Mr Byrd then repaired a broken pipe in the septic field. The customer told him that she had the tools and the knowledge necessary to complete the repair without his assistance. His response was that it would only take him a minute and he continued to fix the pipe without the customer agreeing to pay him for this service. Mr Byrd then way overcharged for having done this job that he was told to not complete. Customer has since learned that over billing for services performed is a common occurrence with Mr Byrd and other industry professionals have seen him do this many times in the past. Customer is agreeable to paying the $75 charge to come to the home as well as $75 for the one hour for services performed. Mr Byrd only spent one hour working but charged for two hours. He overcharged by $75 and should return that amount to customer. UPDATE 12/8/2010 Mr Byrd called customer to say that he had received a complaint about the above issue the was filed with the BBB. He is agreeable to refunding to the consumer $75. He said that in all of his years in this industry that he has never before known a woman who was willing to perform labor in her septic field and had misunderstood when this customer told him that this is something that she would do without his assistance. It appears to have been a simple misunderstanding and Mr Byrd has expresses a willingness to make the situation right.
Description of Work
Mr Byrd came to diagnose the why a septic pump was not running. He did not repair it. Charged $229 for performing no needed services. Mr Byrd came highly recommended. He is very congenial, performs quality services, and has done work for this customer in the past with no complaints. However, when his services were again required, there occurred a problem in the fact that he over billed for services.
plumbing, septic tank



1200 Byrds View Ln

Hillsborough, NC 27278

Service Categories

Other Information

Services offered

General Contractors,Plumbers,Septic Tank & System Cleaning,Septic Tanks & Systems,Septic Tanks & Systems


John E. Byrd Septic Tank Service is currently rated 1 overall out of 5.

John E. Byrd Septic Tank Service is open:

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Ask John E. Byrd Septic Tank Service for details on free project estimates.

No, John E. Byrd Septic Tank Service does not offer eco-friendly accreditations.

No, John E. Byrd Septic Tank Service does not offer warranties.

John E. Byrd Septic Tank Service offers the following services: General Contractors,Plumbers,Septic Tank & System Cleaning,Septic Tanks & Systems,Septic Tanks & Systems

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