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Hargrove Construction Co
Thermostat - Install or Replace, Thermostat - Repair or Reprogram, Acoustic Ceiling Tiles - Install,
About us
Hargrove Construction Company is a small, family owned business specializing in residential remodeling with nearly fourty years of experience. We use excellent subcontractors for plumbing, electrical and HVAC.
Business highlights
54 years of experience
Services we offer
Kitchen and bathroom remodeling, all types of hardwood or engineered flooring, ceramic tile, decks and walkways, door and window installation, general interior and exterior wood repair., room additions, sheetrock repair
Amenities
Free Estimates
Yes
Reviews
4.857 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 7% | ||
| 4% | ||
| 0% | ||
| 2% |
Showing 1-25 of 57 reviews
Donna B.
Jul 2013
The two men who worked on the ramp were very efficient and speedy. They definitely knew what they were doing. When I decided that I wanted the ramp one section longer than I had originally said, Mr. Hargrove told me exactly how much extra it would cost, including the fact that they would have to use fast-setting concrete to set the posts, which was slightly more expensive. I was very pleased with the result.
Ted P.
Jul 2013
He is actually in the process of doing the work. He is wonderful. He really is our kind of person. The way he talks to you, you understand what he is saying.
David S.
Jun 2013
Everything went fine with the construction through completion of the work. However, since that time, I've had a minor problem that probably wouldn't take an hour to fix (some grout along the edge of the step into the shower is cracking and coming out) and I've been trying to get in touch with Phil for approximately two months. His phone either rings and rings with no answer or goes to voicemail. I also sent him a letter; still no reply. The last time I saw him was on the final inspection day, when he said he'd send me a warranty.
I was very pleased with my experience with Phil and his worker up until this point. I'm seriously worried about him, wondering whether he is ignoring me or if something is wrong with him health wise.
Phil's company would get an A with me if he'd just follow-up on the work he guaranteed.
I was very pleased with my experience with Phil and his worker up until this point. I'm seriously worried about him, wondering whether he is ignoring me or if something is wrong with him health wise.
Phil's company would get an A with me if he'd just follow-up on the work he guaranteed.
Mike D.
Jun 2013
unknown
Bill M.
May 2013
We justhad a fine experience with Hargrove's construction company working on our house. We are selling our house and
there were a number of deficiencies pointed out in
the pre-sale inspection.
They involved window hardware, a wood flooring problem, a loose bannister(a complex problem, indeed), and a
number of other issues. The Hargrove's crew resolved all of our
problems and they did so in a prompt, business-like manner. The cost was reasonable and the work site was
clean.
I found out about Hargrove construction from Angie's list where they have a very high rating. I'm only sorry I didn't discover them years
ago.
there were a number of deficiencies pointed out in
the pre-sale inspection.
They involved window hardware, a wood flooring problem, a loose bannister(a complex problem, indeed), and a
number of other issues. The Hargrove's crew resolved all of our
problems and they did so in a prompt, business-like manner. The cost was reasonable and the work site was
clean.
I found out about Hargrove construction from Angie's list where they have a very high rating. I'm only sorry I didn't discover them years
ago.
James C.
May 2013
His work was exceptional and the crew was very considerate of my home. Randy worked well to follow our design and allowed us to purchase all of our own fixtures and tiles. Exceptional quality at a reasonable price and for the first time ever, I tipped a contractor for their exceptional efforts.
William E.
Feb 2013
Mr Hargrove came out to our home a gave us a estimate for 12 piers to be placed under the house, we feel the price was fair and it was something we knew need to be done. after the work was being done we were told that we needed 4 more piers but they were only going to charge for the cost of the piers not labor. This was ok with my wife and myself. After the work was completed and paid for, Mr Hargrove told me that when the piers needed to be adjusted to call him and he would come out and show me how to do it. I have called Mr. Hargrove at least 8 times, I have left messages and talked to him, times have been set up for him to come out and I have made sure that I was here to find out how to do the adjustment. The problem is Mr. Hargrove has NOT SHOWN UP OR CALL.
When I do get hold of him he seems to have a excuse and makes another time that he DOESN'T SHOW UP FOR. Can not recommend this company if you want them to follow up on their work.
When I do get hold of him he seems to have a excuse and makes another time that he DOESN'T SHOW UP FOR. Can not recommend this company if you want them to follow up on their work.
Gail H.
Dec 2012
We requested that the work be done on consecutive days since we would be without a washer and dryer. The old floor and cabinet removal and the installation of the new floor was done in three days so the washer and dryer were usable. The entire project was completed within five work days which we thought was a reasonable and satisfactory time frame.
Grinnell M.
Dec 2012
See above
Sophie B.
Oct 2012
It did not go well. It was slow with a lot of problems. At the end he said that he was unable to finish the job. I have had to rehang a door and do a lot of tile work myself. I finish the trim work as well.
Response from Hargrove Construction Co
"I will start off by saying that i have no ill will, animosity or any other negative feelings toward this customer. This particular job got off to a bad start and continued downhill from there. After using my most experienced tile setter (18 years) and not getting positive feed back from the customer; i brought in another employee with 6 years of experience. Again with bad results. It became apparent to me that there was no way that i or any of my employees were going to meet with the customers approval. I had no choice except to pull off of the job. This is the first time in over 40 years that i have left a job before completion and it was in no way an easy decision to make. My company has a 98% positive feed back from Angie's List customers (actual work done) and about 90% of my "grades" are As or Bs. We will continue to do the best work possible for all of our customers."
Raymond P.
Aug 2012
Phil gave an accurate estimate, turned up with his workers on time, did a very professional and neat job over three days allowing new paint to dry with electric fans that he brought. Had the electrical wiring inspected before and after moving the switches. Careful approach with drop clothes etc. We have used Phil on a number of previous occasions and his work continues to satisfy and is of high quality.
David R.
Jun 2012
They did a good job, but their price was high.
Alicia G.
Jun 2012
The renovations were incredible. It's changed my bathroom from an eyesore to possibly the most beautiful room in the entire house. Phil and his guys worked diligently throughout the whole process. They were happy to come back and take a look at anything that I had a question about.
Judith W.
May 2012
Once I accepted Randy's quote (which was the lowest of several) he took care of everything. He ordered and picked up the permit in Johnston County, which is relatively far from his home base, had the underground lines marked and even pulled out a few bushes that I did not get a chance to remove. They even helped me get my new dryer into the house. I cannot say enough good things about him and his staff.
Andrew W.
Apr 2012
Overall, everything turned out fine!
Katina W.
Apr 2012
They were excellent. He was very good at communicating and the price was fair. He would listen to my input, which was appreciated. He was willing to do extras that wasn't initially discussed.
Francis R.
Apr 2012
I called Phil and he met me at the house at the time he stated that he would and went through what we wanted to have done. He initially stated that it would be 3-4 weeks out before we could schedule work, but was able to start sooner. The team showed up on time each day, covered all of our floors and worked very efficiently. Phil stopped by everyday but one, and stopped by at the end of the job to ensure that we were satisfied. I would hire the team again.
Marguerite S.
Feb 2012
Overall, it was a difficult project. Phil knows a lot and cares about his customers. We had him come out and give us a couple of different estimates as we learned what work we really wanted done, and he was courteous about this. But from the reviews we expected this project to go a lot smoother than it did. Phil was not low bid but we selected him on the basis of reviews and references.
One thing that made sense to us in the contract stage was Phil's insistence that work wasn't even scheduled until all required fixtures were in hand, so that install wouldn't be affected by delivery delays. We had to pick out and buy everything except the two new culture marbled vanity tops, so we agreed that this was a good idea. So we did all the legwork in purchasing plumbing fixtures, shower stall, microwave and light fixtures etc.
So we get everything in but it's getting close to the holidays, so we said let's start at the first of the year and he said that's when the vanity tops would be ready. So he started the second week of January. Again it was another case of showing up with subs who don't speak very good English, telling them what to do and leaving. So I had to handle most questions that arose and tried to give them direction when I don't think they could understand me. We had to have them move things a couple of times. But the biggest disappointment was that Phil started the project without having the vanity tops in hand, then it turned out his source went bankrupt. So the project was delayed in the middle of the work, exactly what he promised would not happen.
Also, the new Roman tub faucet sprang a leak and we had to call the plumber back to fix it; on two days the plumber was supposed to be at the house he spent most of the day on other jobs. So we felt like we were a very low priority.
Finally the new vanity tops arrived and everything got finished up slowly but surely. Now, the only reason Phil's grade isn't lower is because the finished product met our expectations and clearly has added value to our home. We are just sorry for all the frustrations that went along with it and impacted our confidence in Phil. Bottom line, I would say that Phil will probably make it right for you, but you need to be very flexible and expect the unexpected.
One thing that made sense to us in the contract stage was Phil's insistence that work wasn't even scheduled until all required fixtures were in hand, so that install wouldn't be affected by delivery delays. We had to pick out and buy everything except the two new culture marbled vanity tops, so we agreed that this was a good idea. So we did all the legwork in purchasing plumbing fixtures, shower stall, microwave and light fixtures etc.
So we get everything in but it's getting close to the holidays, so we said let's start at the first of the year and he said that's when the vanity tops would be ready. So he started the second week of January. Again it was another case of showing up with subs who don't speak very good English, telling them what to do and leaving. So I had to handle most questions that arose and tried to give them direction when I don't think they could understand me. We had to have them move things a couple of times. But the biggest disappointment was that Phil started the project without having the vanity tops in hand, then it turned out his source went bankrupt. So the project was delayed in the middle of the work, exactly what he promised would not happen.
Also, the new Roman tub faucet sprang a leak and we had to call the plumber back to fix it; on two days the plumber was supposed to be at the house he spent most of the day on other jobs. So we felt like we were a very low priority.
Finally the new vanity tops arrived and everything got finished up slowly but surely. Now, the only reason Phil's grade isn't lower is because the finished product met our expectations and clearly has added value to our home. We are just sorry for all the frustrations that went along with it and impacted our confidence in Phil. Bottom line, I would say that Phil will probably make it right for you, but you need to be very flexible and expect the unexpected.
Response from Hargrove Construction Co
"These two customers were some of the nicest people that i have worked for since being in business. I have waited this long to post a re-sponce because i was not exactly what to say and was a little taken back by their posting. The last day that i spoke with either of them (the day i picked up final payment), i was told that they were happy with all of the work in the Kitchen and two Baths and how much it had bettered their lives and increased the value of their home. There was one major glich in doing their job and that was with the two new Bath countertops. The company that i had been using for custom counter tops for over 10 years went out of business AFTER i had ordered the counter tops and given them a $500.00 deposit. After several calls to this company asking about a delivery date; i finally found out from another building contractor that they were no longer in business. I then had to find another reputable company to build these counter tops and pay another down payment (which came out of my pocket, not the customers), I explained this to the customer, telling them that there would be a delay of at least 2 weeks in getting the counter tops in. The day after the counter tops were delivered, we went to the customers house, removed the old counter tops, sinks and all old plumbing. We then patched the sheetrock where the old counter tops were removed, installed the new counter tops, new mirrors, new lighting fixtures and towel bars. The plumber arrived late that same afternoon and installed all new faucets, drain lines and inlet lines. It was after 10:00PM before the plumber and i left but ALL was complete when we walked out of the door. In my opinion, that is pretty good service. The customer even E-Mailed me the next day saying "Thanks for hanging in there last night" This customer also mentioned that i used "sub contractors" to do the work; that is not correct. The only "sub contractor" that i used was a licensed plumber. The two men that did all the rest of the work are my permanant employees; one of 18 years the other of 6 years. I only use sub contractors for plumbing, electrical and HVAC work and all of these are licensed. I have been in busuness for over 40 years and any time that a project goes past the estimated time of completion, it causes frustration on the part of the customer. If there would have been anything that i could have done to prevent this, i would have done it."
Martin R.
Feb 2012
We were very impressed. The wood paneling in our living room had been damaged. We had other contractors look at it and they said there was nothing they could do. Hargrove came up with a very effective and inexpensive fix! The tile and carpentry in the kitchen was also beautifully done. They came in on budget and on time. They even came out on a Saturday morning to meet the schedule of our other contractor. We would definitely hire them again and highly recommend them.
Andy F.
Feb 2012
Very well.
ROSEMARY H.
Oct 2011
Great from estimate visit to completion.
Mary S.
Oct 2011
Steve and his helper were punctual and professional. They kept the surrounding areas sealed off and cleaned up daily. We're happy with the work and feel that the price was appropriate for the work performed. Gave it a B cost wise, just because I hate to spend money.
Charles V.
Sep 2011
Well, the price wasn't cheap, but this was a custom cabinet, made by hand. It took several weeks from the first phone call to the company to the installation of the product, but then Mr. Hargrove informed me at the outset that there were some other ongoing matters that needed his attention. He was thoroughly professional and polite at all times. He took very careful measurements of the space and "borrowed" a door off the pre-existing cabinets, in order to match the style. He was always responsive to our input during the process and never left a mess. The finished product looks wonderful, and it is clear that he lavished a good deal of care on it as he built it and installed it. The color of the stain used does not exactly match that on the older cabinets, but I understand that matching a new stain to one that's been in place for 20+ years can be difficult. Overall, I am very pleased with his work and would recommend him for any custom woodwork you may need.
Raymond P.
Aug 2011
Builders arrived on time each day and worked from 8:30 through 5:30 all days - sometimes more. Construction of shed is top quality with attention to detail. Delivery of materials was on time and execution could not have been better. Thoroughly recommended contractor.
Raymond P.
Aug 2011
Everything went as planned. Quality of workmanship is high. Shower has now beeen in use for several months with no issues.
Licensing
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FAQ
Hargrove Construction Co is currently rated 4.8 overall out of 5.
Yes, Hargrove Construction Co offers free project estimates.
No, Hargrove Construction Co does not offer eco-friendly accreditations.
No, Hargrove Construction Co does not offer a senior discount.
No, Hargrove Construction Co does not offer emergency services.
No, Hargrove Construction Co does not offer warranties.