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Servpro Of Catawba County West

Acoustic Ceiling Tiles - Install, Carpets or Rugs - Clean at Home, Maid Service,

About us

When fire and water take control of your life, we help you take it back. Servpro of Hickory specializes in the clean-up and restoration of residential and commercial property after a fire, smokre, or water damage situation. Servpro also mitigates mold and mildew from your home or business. By responding quickly with a full line of fire, water, mold and bio-hazard clean-up and restoration services, Servpro can help you regain control quickly while deodorizing and protecting your home/business and belongings. Our highly trained technicians have the skills and knowledge to restore even the toughest damage situations. Servpro also provides in-plant Oriental and rug cleaning, carpet cleaning, upholstery cleaning, duct cleaning, crime scene cleanup, general cleaning, and mold inspection. Servpro of Catawba County is an IICRC certified firm!

Business highlights

Emergency services offered
42 years of experience

Services we offer

black mold, cleanup, fire damage, fire damage clean up, flooded, flooding, mold damage, mold removal, removing water, restoration, water clean up, water damage

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.36 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
17%
3
0%
2
17%
1
0%
Showing 1-6 of 6 reviews
Barbara E.
Mar 2016
5.0
Yes, I recommend this pro
$150
unknown

Millie K.
Oct 2015
5.0
Yes, I recommend this pro
unknown

William B.
Apr 2015
4.0
Yes, I recommend this pro
$2,500
unknown

Elizabeth M.
Mar 2014
2.0
$1,283
When I called for an estimate the week before Christmas I was informed that it would be no big deal and they could do the job right after the holidays. The stipulation was that since my father in law owned the house he wanted to see the estimate and speak to the worker, Bobby, to discuss what was to be done. He said he would be glad to speak to my father in law and get started. I was told that I would be emailed the estimate on 12/23. After several phone calls to the office and Bobby's cell phone I finally received the estimate the second week of January. It took several weeks more for Bobby to get in touch with my father in law, and then 3 canceled appointments later the job got done. I would not use this company again, nor would I recommend them.
Response from Servpro Of Catawba County West
"I do believe you have the wrong Servpro. We have no employee by the name of Bobby and we did no work for you. You probably called Servpro of Burke County or Servpro of Alexander/Caldwell County. We are individual Franchises. If you have any questions you may call me direct at 828-322-4400, Servpro of Hickory."

Barbara W.
Feb 2014
5.0
Yes, I recommend this pro
$38,000
Mike Passman, owner of Basement Technologies, was very conscientious and worked hard to correct our water problem.   He proposed that a 10 foot ditch be dug around the entire front of the house, two layers of clear plastic and one layer of black was secured to the foundation. the plants and trees were taken out, and the dirt graded so water would flow away from the house. He also redirected underground drain lines and had his backhoe operator take out our driveway which has to be replaced and lowered.

It took him 3 weeks to finish the job, but we had waited months for him to get to us, so it wasn't as long as it seemed.   He takes one job at a time and concentrates on that one job - he had a wonderful back hoe operator, Chris Benfield, who was very careful not to disturb the house. Mike came and worked along with his men each day and when we discovered a 5,000 gallon oil tank under ground that had been there at least 40 years he had his backhoe operator get it out of the ground and dispose of it.

He and his men worked from 8 am to dark even when it was raining.  They had to miss a couple of days because of the snow. He guarantees his work and we are very happy with what he did for us.,  They also removed the lighting and irrigation which will need to be re-installed by the landscape contractor, Brandon Jones.  He recommended Brandon as someone who would help us with the landscaping and driveway  -  a very good recommendation that we appreciate.

Lucille C.
Sep 2012
5.0
Yes, I recommend this pro
They were a little bit more expensive but it was worth it. I was very satisfied with the service and the end results were worth it.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Servpro Of Catawba County West is currently rated 4.3 overall out of 5.

Servpro Of Catawba County West accepts the following forms of payment: CreditCard

No, Servpro Of Catawba County West does not offer free project estimates.

No, Servpro Of Catawba County West does not offer eco-friendly accreditations.

No, Servpro Of Catawba County West does not offer a senior discount.

Yes, Servpro Of Catawba County West offers emergency services.

No, Servpro Of Catawba County West does not offer warranties.