Brotherstone Granite LLC

We had our kitchen countertop, sink and faucet replaced. We checked with Home Depot/Lowe's first, but they both wanted all the money upfront when we placed the order. Brotherstone asked for half at the time of order, which we found more reasonable. Marlene at Brotherstone gave us an estimate based on our measurements; however when her professional came out and measured it turned out to be several hundred dollars more. That was not too surprising since he did a much more thorough job measuring than we did. The countertop only took a couple of weeks from ordering to installation, although we got lucky because another customer had to delay theirs and we were slotted in their spot. Marlene ordered the sink for us; we bought the faucet and she recommended a plumber to install the faucet the next business day (he was very competent and came just when he said he would). Brotherstone's installers had several challenges with our countertop because the cabinets were not level, and the existing decorative tile they were fitting the backsplash around was not level either. They worked through the issues and the end result is beautiful. (Home Depot indicated they would not install unless the cabinet surface was level, and that it was our responsibility to make sure it was.) Brotherstone's did tell us they had to wear their work boots inside, so we had put down construction paper ahead of time. They cleaned up the kitchen very thoroughly when they were done and we only found a bit of quartz dust on the driveway, which was not a big deal. We were glad we went with a local company and we were very pleased with the experience.

Very responsive to emails and questions. Quote was middle of the road of other contractors and had good reviews (one of which I knew personally). 1st day tear out of old countertops went smooth but they were late getting there and did not put down anything on floor so I had quite a mess to clean up after they left. 2nd day install went a few hours beyond estimate, lots of quartz dust was all over front porch where they were cutting the outlet holes outside, one outlet hole was cut too small and they had to come back and cut more out so electrical box would fit. Not that big a deal really, and I would hire them again. But would ask them to cut quartz in driveway away from house and make sure to put plastic down inside to reduce cleaning time afterward. Overall I would give an A- rating. Great product and service, just a few things to improve on.

.