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Basement & Radon Solutions
Concrete Foundation - Repair, Water Removal Recovery Service, Batt, Rolled or Reflective Insulation Install or Upgrade,
About us
Basement and Radon Solutions, BRS Pros, is a locally owned and operated company serving Western North Carolina and Upstate South Carolina since 2001. All of our work is WARRANTED & GUARANTEED for complete client satisfaction. We offer the following services: 1. Crawlspace repair, crawlspace mold/organic growth cleaning, crawlspace encapsulation, and crawlspace drainage systems (Also all of our crawlspace encapsulations are RADON READY, this means a passive radon system is installed underneath the vapor barrier. Did you know that encapsulating crawlspaces actually can raise your radon level in your home? If at any point the radon level gets above the recommended 4.0 pCi/L the radon mitigation system can become active by installing a radon fan. This can save the homeowner considerable time and money down the road.) 2. Basement waterproofing 3. Foundation crack repair with a lifetime warranty 4. Concrete Lifting and leveling. An economical, fast, and environmentally friendly option to fix uneven concrete slabs. 5. Radon Testing & Mitigation.
Business highlights
24 years of experience
Services we offer
Moisture control for basements and crawlspaces. Interior Basement Water Repair Systems. Crawl Space Encapsulation/Sealing. Dehumidification Solutions. French Drains. Sump Pump Systems. Vapor Barriers. Radon Testing and Mitigation, Polyurethane Foam Concrete Raising & Lifting. All Work is Guaranteed and Warranted.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.963 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 2% | ||
| 2% | ||
| 2% | ||
| 0% |
Showing 1-25 of 63 reviews
Robert M.
May 2021
Work was performed professionally, on time, and on budget.
BRADLEY S.
Feb 2019
Basement and Radon Solutions has been such a blessing! My husband and I bought a house to flip that had some major issues with the crawlspace (so bad it couldn't pass the CL-100). We had water issues, mold, no insulation, radon that needed treated in the crawlspace and slab area, and more. Rod came out to look at the space and really took his time to figure out solutions to all of our issues. He explained everything to us in a way we could understand and also worked with us to try and find a way that we wouldn't have to shell out extra money for a french drain. In the end, we needed to add it, but he guided us in trying to fix problems to we could avoid it. This company is definitely more concerned with customer care and quality work than getting extra money out of people. They've been honest, respectful, thorough, helpful, and transparent through the whole process. Their office staff is fantastic too - So communicative and nice to work with! We had three guys out working on the crawlspace for about 5 days. They were each so kind and friendly and boy did they work hard. We had snow coming towards the end of the week, so they worked long hours to make sure the crawlspace was finished in time. They were happy to answer any questions I had, and you could tell that they take a lot of pride in the work that they do. They were respectful of our house and showed so much integrity. They cleaned up after themselves and didn't leave any trash behind. They were AMAZING! Now, our crawlspace is GORGEOUS. I would even go under there and that is saying something!! They went above and beyond to fix every one of our issues. All of our other contractors who have been in the crawlspace rave about how nice it is and they've all said it's the nicest crawlspace they've worked in. I wish I had a before picture so you could all see the difference because it is night and day! And what's better is I know everything was done right. If I could give more than 5 stars I would!! Do yourself a favor and reach out to Basement & Radon Solutions. You can trust them completely!
Response from Basement & Radon Solutions
"Thank you so much! We are thrilled that you are so happy with our work!"
Andrea C.
Jan 2019
quick, smoothly, prompt
Lorie C.
Jun 2018
Basement & Radon Solutions was contacted to check levels in our basement. After a long testing, our levels read 8 which required a mitigation system. The installers arrived on time, did a neat job putting in the system, and thoroughly explained the system when they were finished. A follow-up testing was done which showed levels now at 2. The people at Basement & Radon Solutions were excellent at communicating when they would be at the house and the results of the testing. We are very happy with the service performed.
Philip W.
May 2018
smoothly; work was done while we were out of town
Marvin S.
Apr 2018
Fast and it works
Paula S.
Sep 2016
unknown
Kate T.
May 2016
unknown
Susan S.
Mar 2016
They were very prompt in responding to my call and always showed up on time. They provided a detailed quote prior to performing the work. Although their quote was not the least expensive, I decided to have them do the job because of their knowledge and professionalism.
Thomas B.
Mar 2016
unknown
Ronald W.
Feb 2016
They were very responsive. They told me a service call would be $85, but if I had the work done, there would not be a charge for the service call.
Michael R.
Dec 2015
unknown
Carolyn C.
Nov 2015
unknown
Kim A.
Oct 2015
Checked area - gave consult of what needed to be done - did not encourage expensive solutions but gave advice to the extent that the crawl space needed updating. Basically an advisory inspection. Punctual, friendly and knowledgeable.
Iris L.
Oct 2015
unknown
Response from Basement & Radon Solutions
"Dear Ms. [Member name removed], I apologize for the inconvenience of not properly reporting on the findings for your basement/crawlspace inspection. We will at no cost to you, come back to your home and re-inspect any and all of your basement/crawlspace concerns to insure you have no problems at this time. We want to make your misfortune right. Please contact us at your earliest convenience. I have informed our office of your situation. Best Regards."
Jack M.
Oct 2015
I had conducted both a short test (First Alert) and a 6 month long alpha track test (AccuStar) to determine the level of radon present in the finished below-grade room of my house. Both test results showed that the radon level was elevated significantly above the EPA's maximum safe level of 4.0 pCi/L ( the short test indicated 8.2 and the long test was 7.1).
Based on Angie's List reviews and the recommendation of a neighbor, Basement and Radon Solutions was selected to provide a quote for a mitigation system. Following a visit to my home, Stanley provided several choices for the location of the system. After discussing the pros and cons of each option with Stanley, a solution was chosen which provides effective mitigation and minimal visual impact.
Stanley and his assistant, Roy, were very punctual and did a very professional and neat installation. Stanley explained his work to me at every step of the way. Stanley then set up his radon detector to determine the level of effectiveness of the system. The reading taken after several days of testing was below 1 pCi/L, much lower than the EPA's danger point. The system reduced my radon level to one eighth of the level that was present without the system.
Several days later the electrician, Joe Holbert, completed the permanent wiring to the radon blower.
I am totally satisfied, and now feel safe about using the below grade level of my home.
Based on Angie's List reviews and the recommendation of a neighbor, Basement and Radon Solutions was selected to provide a quote for a mitigation system. Following a visit to my home, Stanley provided several choices for the location of the system. After discussing the pros and cons of each option with Stanley, a solution was chosen which provides effective mitigation and minimal visual impact.
Stanley and his assistant, Roy, were very punctual and did a very professional and neat installation. Stanley explained his work to me at every step of the way. Stanley then set up his radon detector to determine the level of effectiveness of the system. The reading taken after several days of testing was below 1 pCi/L, much lower than the EPA's danger point. The system reduced my radon level to one eighth of the level that was present without the system.
Several days later the electrician, Joe Holbert, completed the permanent wiring to the radon blower.
I am totally satisfied, and now feel safe about using the below grade level of my home.
Ric B.
Sep 2015
unknown
George C.
Sep 2015
unknown
Patricia H.
Aug 2015
unknown
Melissa K.
Aug 2015
The appointment was scheduled quickly and at my convenience. Mr. McCall looked at my basement and took a few moisture/humidity readings. He determined what the problem was and explained that while his company could install a drain from the interior, he felt that I needed to address some issues on the exterior to determine if that would solve my moisture problem. If his suggestions don't work, I will call him to install the drain system he described. What a pleasure to not be sold I product I might not even need as some contractors would try to do.
Gayle D.
Jul 2015
The service turned out just fine. They were professional and knowledgeable.
Robert J.
Jun 2015
unknown
Joe M.
May 2015
They did an excellent job, were very professional, finished when they said they would, and showed up on time. i was very pleased.
George P.
Apr 2015
unknown
Mary N.
Mar 2015
The service provider came in, walked around the basement, but did not walk around the entire outside of the house to view the house foundation. According to the details on our Angie's List voucher for this service, we were supposed to receive a drainage analysis used for creating a preventive water leakage plan, a foundation inspection, a diagram of our home with elev ations of our foundation and comprehensive results and analysis of inspection including current foundation and drainage conditions. Our entire foundation was not inspected outside, we received no reports on our drainage analysis, we received no diagram of our home with elevations of our foundation and we received no reports about the comprehensive results and analysis of inspection.
There is a leak in the basement we were concerned with that my husband pointed out and the service provider said to keep an eye on it. He told my husband that their company did not do that type of service and that we would need to call another company. We purchase this deal with the understanding that this company would be able to help us as the wording in their ad said they would do a "water leakage inspection" and provide a "complete correction plan offering an all-inclusive repair price".
This was our first Big Deal purchase with Angie's List and this service provider did not come through with his advertised deal.
There is a leak in the basement we were concerned with that my husband pointed out and the service provider said to keep an eye on it. He told my husband that their company did not do that type of service and that we would need to call another company. We purchase this deal with the understanding that this company would be able to help us as the wording in their ad said they would do a "water leakage inspection" and provide a "complete correction plan offering an all-inclusive repair price".
This was our first Big Deal purchase with Angie's List and this service provider did not come through with his advertised deal.
Response from Basement & Radon Solutions
"I did indeed visit the (members name removed) residence at the scheduled time. Upon arrival I met with (members name removed) as (members name removed) was not at the home. (members name removed) was very kind to show me the area of concern in their finished basement. I observed a small water stain on the sheetrock and baseboard in the finished area of the basement. Upon further inspection and observations of the sheetrock along the front wall there were no other areas of concern found to be leaking. I asked if there was a downspout on the front of the home in the approximate area of the leak and he indicated there was indeed a downspout located there. We proceed to the front exterior of the home and located the downspout adjacent to the approximate area of the leakage stain in the basement. I indicated to him, by placing a hose in the downspout and running water in the downspout then taking a shovel and digging down to uncover the connection with the downspout that the chances were very good that the leak would be discovered. I also indicated that we do not do this type of work from the outside when it relates to the gutters and downspouts, typically the homeowner would do this investigative work and save money, however, he asked if I knew of a company that he could hire to do this work and I gave him a reference that he could contact. I have done this in the past and our members have been very appreciative and happy with this company that specializes in this type of work. I did not proceed any further with drawings, elevations or a comprehensive layout for what our work would entail as this was a very minor repair that may cost $100.00 to $200.00. (members name removed) was very appreciative and thanked me several times before I left his home. Basement & Radon Solutions is a waterproofing company that corrects water problems in homes, we guarantee and warranty our work for the life of the structure, however, we do not charge our customers thousands of dollars to fix a problem when the issue can conceivably be corrected with a couple of hundred dollars. I apologize for the confusion with regards to this member. We understand how water affects homes and certainly know how to correct any dampness or major water intrusion issue, however, we specialize only with interior basement/crawlspace waterproofing and dehumidification."
Licensing
State Contractor License Requirements
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FAQ
Basement & Radon Solutions is currently rated 4.9 overall out of 5.
Basement & Radon Solutions accepts the following forms of payment: CreditCard
Yes, Basement & Radon Solutions offers free project estimates.
No, Basement & Radon Solutions does not offer eco-friendly accreditations.
No, Basement & Radon Solutions does not offer a senior discount.
No, Basement & Radon Solutions does not offer emergency services.
No, Basement & Radon Solutions does not offer warranties.