WOODRUFF TRUCKING INC

They were 1.5 hours late and I had to call them to find out when/if they were coming. When they finally arrived one was quick to say he wasn't mover, he was a driver and they could have been here quicker if they'd known about it. He also said they probably forgot about about my job or that the assigned workers were drunk. When they moved the fridge they allowed it slam into every single step and at the bottom of the steps it fell off the dolly. They put a dent in the side and acted like it was nothing. They also damaged 4 of my steps with scratches and chips off the edges. I tried calling while the mover and driver were still here but at 2:45 pm. the front office was closed for the day. I left 2 messages asking for an immediate call back and describing what was going on. I refused to pay the mover saying I would settle with the main office when they called me back, but I wasn't going to pay full price when they damaged so much and were 1.5 hours late. That got me a call back from the office manager/receptionist, during which I was accused of lying about the dent ("I've heard that before!" was her comment) and of trying to cheat them out of payment because I asked for price consideration given the circumstances ("Why are did you try to chew me down on the price?"). When I called her on her accusations and told her how offended I was by her treatment of me she finally did back down and apologized for accusing me of lying. Regardless, I will never hire or recommend them to anyone. The fridge turned on when I plugged it in, but I will be lucky if it works/cools properly after all the rough treatment, plus I have to fix my steps. I would have been off hiring a couple of high school kids.