Accent Borders LLC

First, let me begin by saying Jim is fantastic!  I am currently undergoing a nightmare of home repairs thanks to termites.  When my hardwood floors were removed to treat the termites many cracks appeared.  All of the repairmen who saw it and a structural engineer that I spoke with on the phone believed they were the normal cracks that come from the foundation settling.  While the flooring company planned to seal the cracks, I wanted an expert to look at them to make sure that was all that was needed.  I definitely didn't want to put down new expensive hardwood floors, only to have to pull them up again someday.  I couldn't find a "concrete specialist" on Angies List when I typed in concrete repair so I googled it and found Jim on another website.  Another "concrete expert" returned my call first so when Jim called I told him I had already made an appointment with the other man.  Jim was very nice about it and wished me well.  Well, then the other man didn't show the next morning, so I humbly called Jim and asked if he would consider coming to inspect the slab.  Not only was he very gracious, he agreed to come within the next two hours and was right on time.  He reassured me that the cracks were indeed the typical cracks resulting from the home settling and agreed with the other repairmen that it had done all the settling it was going to do.  There was no charge for the service which really surprised me.  However, I did ask if he would write a letter stating he had inspected the floor and that it was normal cracking (my terminology) so I could keep it in my file in case I ever want to sell the house.  That was the $50 charge which I felt was more than reasonable.  I encouraged him to add to the bill for his time and travel, but he refused to do so.  Mr. Riley is the epitome of the kind of repairman I want working on my home.  I'm glad I don't have major structural issues, but I believe in asking an expert, not relying on the word of people who think they know the answer.  Mr. Riley gave a detailed "lesson" to me on what to look for when you have serious foundation problems.  All in all, I don't think you go ever go wrong hiring Mr. Riley.