ADDITIONAL ADDRESS: PO BOX 3167 GREENVILLE, NC 27836. ADDITIONAL PHONE NUMBER: (252) 531-9691.
24 years in the business-outstanding reputation in the community
Business highlights
37 years of trusted experience
Services we offer
Roofing Repair and/or Replacment, Siding, Windows Exterior rot repairs
They finally got to my house, as they had real emergencies elsewhere, which was okay with me. They did a fine job.
Description of Work: Roof repair after hurricane and yearly check for caulking
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
mitchell C.
04/2016
1.0
roofing
 + -1 more
unknown
Description of Work: They never contacted me
Rating Category
Rating out of 5
responsiveness
1.0
Response from Walker Company Inc
Walker company, Inc. has been in business 28 years. We apologize for not being available to all that contact us. Seasonal and extreme weather conditions trigger many calls in a short time. The customers we have been available to assist seem to be extremely satisfied. Some have suggested expanding our business with additional crews. I've found with many years in this business, this can lead financial problems when the work load slows down. My apologies, Jeff Walker
James M.
03/2016
3.0
roofing
 + -1 more
The job went well...the workers were really nice as well as Mr. Walker and the work that was performed was good. Here recently we had a bad storm and the roof leaked again and I am looking at putting a new roof on my smoke house and possibly the 2 car garage. I called and never got a reply, then I texted and was advised that he would be on vacation and would possibly be out to my home on Tuesday. I texted him the day of to see if he could be out this week and did not reply after I noticed he read the text. I then waited later in the day and texted him again and said, 'I guess you are too busy which that message was read with no response". To be fair, there was a mess up with him sending the bill to me on the original job, he was mailing the bill to my home and address and I do not receive mail at my physical address and I take total blame for not thinking about it. After not getting a bill from him, I did contact him and asked where the bill was and then is when we discovered the mailing address was wrong. However if this is the reason for the failed responses, he should communicate that. Unfortunately, I will be taking my business elsewhere, not because of the wait, but because of failed communications.
Description of Work: Had a couple of leaks in the home after a new roof was put on by another company and had the chimneys sealed.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
Yes, I recommend this pro
$1,400
Sally C.
12/2015
5.0
roofing
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Barnum M.
11/2015
5.0
roofing
 + -1 more
unknown
Description of Work: Outstanding roofing work. Completed as promised
Rating Category
Rating out of 5
Yes, I recommend this pro
Jeffrey P.
09/2015
5.0
roofing
 + -1 more
unknown
Description of Work: New roof installation. Fantastic communication and workmanship.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James M.
08/2015
5.0
roofing
 + -1 more
unknown
Description of Work: I will be using them once I get other projects complete!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
James L.
07/2015
4.0
roofing
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Judit A.
06/2015
1.0
roofing
 + -1 more
I am going to use somebody else.
Description of Work: I had a broken fan inthe attic. A simple enough problem. I called the number, had to call twice until he responded. than he came out and looked at it, said it needed to be changed. That it is not good for my roof to not have a working fan. It was in May. We agreed that he would replace it for about 300 dollars. tThan I waited for 3 weeks, no calls no message no communication whatsoever. I called again, he said yes he is busy and he will get to it the next week. That was June. I have called twice, after 2 weeks and he is not picking up, I left messges, no answers. It is 100 degrees outside ( guess it is not good for my roof). It is July next week....
Rating Category
Rating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$300
Response from Walker Company Inc
Walker Company Inc. has been in business 27 yrs. Yes I ( Jeff Walker ) did meet with the homeowner and indentified the power ventilator was not working and explained over a long period of time this could harm the shingles with poor ventilation. I told the homeowner I would put the repair on our list. This time of year we have many customers requesting our services. The last thing we as a small business like is to not serve everyone as they wish. Walker Company, Inc. has high rating for those that we do serve. We apologize for those that we cannot serve. Please understand we are a small business. Thank you, Jeff Walker
Wm. P.
05/2015
5.0
roofing
 + -1 more
unknown
Description of Work: My home had many angles and required cuts. their crew is polite, willing to discuss any issue, cleanup was good.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Riddick S.
02/2015
5.0
roofing
 + -1 more
Jeff Walker is probably the best roofer in the area. They put the roof on this house in 1995 and it's in great shape. The part that needed work was part of a later addition NOT done by Walker.
Description of Work: Roof repair (and rebuild of one section).
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Howell M.
09/2014
1.0
roofing
 + -1 more
Found him on AL with A rating. Called his office. Told I had to call his cell. Called his cell. Told he would come Thursday or Friday two weeks ago. Never showed or called. Called him back 9/12/14. Left message. Never called back. I would never use him. Very independent and non responsive to my calls. He should not be on AL.
Description of Work: Nothing
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Walker Company Inc
Walker Company, Inc. is located in Greenville, N.C. We do receive calls from locations outside of our normal everyday area. Our business is Roofing,Siding,Windows and Exterior repairs. It is overwhelming when we receive 100+ Calls after heavy rain storms. We apologize with deep regret that we can't serve all that call during these times . We can respond to calls under normal conditions . We have been in business 26 years with great success in completed over 7000 jobs with many satisfied customers. The customer filing this complaint did call our office. We did not arrange a specific date or time. They were on our list to contact when we were in there area Approx. 30 miles from our normal everyday work area.
Marcus M.
09/2013
5.0
roofing
 + -1 more
He did a fine job.
Description of Work: He did a small roof job for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Chien-Te L.
07/2013
5.0
roofing
 + -1 more
entire roof was replaced, chimney cap was replaced, All the material used is the best but not like some other estimate I got from others using the not so good material for the money reason. The work was done perfectly. Mr. Walker is a very nice gentleman and his crew is very professional and nice as well. price is reasonable. quality is the fantastic. If you know a little about the roofer in this area (Greenville/Winterville NC), you know Walker's group is simply the best of the best. You definitely can get someone to do the job for you for cheaper price, but that is also with cheaper result. If you are looking for the best result with very reasonable price, Walker's group is the one to go for. BTW, my chimney was leaking before the roof replacement. Sealing the chimney was not one of the job stated in the estimate. Mr. Walker had his people to seal it and even fabricate an oversize cap for it. Furthermore, Mr. Walker even have the high end gutter cover installed for me as the X'mas gife. there is a reason why there are 3 big working crews in Walker's company and the schedule is sometimes still very busy. As a member in this website for almost 1 year and using this website many times, this is the first time I ever want to spend time to write down the review.
Description of Work: replace my entire roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,600
William H.
05/2013
5.0
roofing
 + -1 more
They were really nice, but the price was just a little high. I called, I remember they didn't get it when I called, they did call me back later that evening. They got out there, I remember they were prompt, they were nice. I'd give them A pluses across the board except for price.
Description of Work: Got a quote from them for a full roof.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Martin S.
05/2013
5.0
roofing
 + -1 more
Great job--prompt and punctual; high quality services. Roof still looks great except for mildew on north side which we expected after 10 years.
Description of Work: In 1999, Mr. Walker's company installed a new roof on our home and did an outstanding job. About two years ago, we had a leak around our chimney vent and he fixed that problem and other areas prone to similar issues. I have recommended Jeff Walker to many other friends without any reservations.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jay N.
05/2013
5.0
roofing
 + -1 more
They were wonderful, they did a great job and they were professional.
Description of Work: I used the services of Walker Company Inc. for roofing.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,900
William D.
05/2013
4.0
roofing
 + -1 more
It went fine and they were very nice. They showed up on time and left on time. They cleaned everything up. They answered all of our questions and I had no problems with any conversations with them.
Description of Work: Walker Company Inc. did my roof.
Rating Category
Rating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Bob L.
04/2013
1.0
roofing
 + -1 more
I signed a contract with Walker to put up copper gutters and we set a date for installation. 2 weeks later on the day the work was to begin, they never showed up. I called, emailed with no response. I later learned from several people in the business that that was not unusual for Walker to just not show up...
Description of Work: Walker was a no show...
Rating Category
Rating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Walker Company Inc
Walker Company submitted an estimate to [member name removed] (his mother).We had no contract. After consideration we decided to respectfully withdraw our estimate. Walker Co. has not performed any work for [member name removed].
Ernestine W.
04/2013
5.0
roofing
 + -1 more
Job very well done. They actually started the afternoon earlier then agreed and was finished early the next day. .
Description of Work: Replace and repair roof
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Lamar B.
06/2012
5.0
roofing
 + -1 more
They were prompt, nice, complete. I recommend them highly for your roofing needs.
Description of Work: Re-Roof HouseRemove Existing ShinglesHaul Debris to LandfillInstall New: 36sq. / 25yr Certainteed 3-Tab Shingles,Starter ShinglesColor/Choice30lb FeltVent Pipe Flashing Aluminum Drip EdgeRe-Flash Chimney6 Nails per shingle
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,500
Brenda E.
03/2012
5.0
roofing
 + -1 more
High quality work, still no leaks! It was hard to get on his list because he was so busy.
Description of Work: Roof replacement for an older home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$6,000
Maria M.
09/2011
5.0
roofing
 + -1 more
Came in as lowest bidder on replacing my roof, so I was at first somewhat skeptical. He quoted me the same price I was eventually charged; no additional charges. Prompt, reliable. Best of all, no roofing nails all over my front yard after the service was completed! I was so pleased with him, I have been recommending him to everyone. Can't say enough good things about this service.
Description of Work: Removal, haul away old roof, replacement new roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Jean G.
08/2011
5.0
roofing
 + -1 more
Mr. Walker came to work up an estimate at the end of July for a new meatal roof. He explained everything he planned to do in detail, and answered all questions and concerns I had.The estimate was about the same I received from Lowes, but he was removing the old shingles, which Lowes was going over the top of them. I called him a couple of weeks later to go ahead with the job. Within a week his crew was on site installing my new roof. They were very professional and did a great job. The site was left cleaned up, and the roof looks great. I would definitely recommend Walker Company for anyone needing roof work done.
Description of Work: Removed old shingles. Removed vents and installed ridge vent. Intsalled new metal roofing.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Skylights,
Windows,
Siding
FAQ
Walker Company Inc is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Walker Company Inc accepts the following forms of payment: Check
Yes, Walker Company Inc offers free project estimates.
No, Walker Company Inc does not offer eco-friendly accreditations.
No, Walker Company Inc does not offer a senior discount.
No, Walker Company Inc does not offer emergency services.
Yes, Walker Company Inc offers warranties.
Walker Company Inc offers the following services: Roofing Repair and/or Replacment, Siding, Windows Exterior rot repairs