Description of Work: They installed internet and phone service. Everything went as planned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
bob H.
03/2015
5.0
internet service
 + -1 more
The installation took about a half hour, but was successful, even though at first I was trying to go too fast and didn't allow enough time for the installation process. The technician was patient and professional.
Description of Work: The internet speed was increased to 50 Megabits/sec and I purchased a Docsis 3 modem. Suddenlink's technical representative helped me get on line with the new modem and router.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard B.
08/2014
5.0
cable tv service
 + -1 more
Gas company cut cable line in two. Cable company came out put in a temp line. In a few days came back buried a new cable. Super job.
Description of Work: Did a great job.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David P.
07/2014
3.0
cable tv service
 + -1 more
Required two visit. The first service tech said he had fixed the problem but the Internet was still down. I called a second time and this time it was truly fixed.
Description of Work: Repaired a modem
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Rita R.
06/2014
4.0
cable tv service
 + -1 more
It took a few tries to figure out what was truly going on with the wires on cold nights, however SL stayed with me and modified my bill for services not available at the times.
Description of Work: repair to wires
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
SUE B.
06/2014
4.0
cable tv service
 + -1 more
just trying to get better rates and it's a no go
Description of Work: nothing
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Ralph Y.
03/2012
4.0
cable tv service
 + -1 more
They are very responsive when there is a problem. I will give them a "B" overall. I have no choice so I will continue to use them.
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Service Categories
TV Service - Cable,
Internet Service
FAQ
SUDDENLINK CABLE is currently rated 4.3 overall out of 5.
No, SUDDENLINK CABLE does not offer free project estimates.
No, SUDDENLINK CABLE does not offer eco-friendly accreditations.
No, SUDDENLINK CABLE does not offer a senior discount.
No, SUDDENLINK CABLE does not offer emergency services.