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Empire Today®

1.0(
2
)
Carpet Installation, Window Treatment Service, Hardwood Flooring Service,

About us

Empire Today®, Makes Beautiful New Floors Easy. Call 877-799-9131 for Carpet, Laminate, Hardwood, Vinyl, or Tile flooring. Empire is the easiest way to get the best value and a professional experience. Call 877-799-9131 to Schedule a FREE In-Home Estimate and samples will be brought right to your home. Get professional room measurements and an all-inclusive price estimate. We offer professional installation when you want it around your schedule. Empire’s convenient shop-at-home service and professional installation let you skip the hassles of home improvement store shopping. We carry quality name brand floors from industry leading brands. Because of our national footprint and manufacturer relationships, Empires great prices include your floor, installation, materials, and more. Empire Today is dedicated to customer satisfaction and has been a leading provider of installed home improvements and home furnishings for over 55 years. Call 877-799-9131 NOW to schedule your FREE In-Home Estimate. For more information, visit EmpireToday.com.

Business highlights

66 years of experience

Services we offer

Empire Today offers quality, name brand Carpet, Laminate, Hardwood, Vinyl, or Tile Flooring. Schedule a FREE In-Home Estimate by calling 877-799-9131. Shop from the comfort of your home, get professional room measurements and an all-inclusive price estimate. Plus, we’ll professionally install around your schedule. Empire Today is dedicated to customer satisfaction and has been a leading provider of installed home improvements and home furnishings for over 55 years.

Services we don't offer

Repairs

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Our recent projects
  • 39
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    Assorted photos uploaded by Empire Today®

Reviews
1.02 Reviews
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Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%
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Showing 1-2 of 2 reviews
Michele D.
Oct 2017
1.0
Carpet Installation
$3,600
The installation went fine. 6 Months after the install the carpet started to unravel. We called the company and they did not respond to us after constant calling. One year later, in April, they sent someone out and she agreed that the carpet was faulty. She took pictures and samples of the carpet with her. She told us she would get back with us in two weeks. We called a month later and the girl was no longer with the company. They continued to postpone things, someone else came out and looked over the carpet to tell us the same thing. They then said we would have to pay for someone to come out at our expense, which we were not going to do. Both sales people we were involved with have left the company because they are ripping customers off. We have filed complaints with both the BBB and State Attorney General to get our money back. I would not recommend this company as they do not stand by their product.
Response from Empire Today®
"We understand your frustration, and we're sorry to know that you were inconvenienced by these issues. We'll further investigate your concerns, and we'll be in contact with you soon. Thank you."
Sherry A.
Aug 2017
1.0
Carpet Installation
$1,300
Continual, consistent bad service regarding a carpet install for my bonus room. Was assured by sales person that pet accidents were covered (we had a new puppy so I asked several times!) and when the stain did not come out, I contacted the Resolution Team for direction. Multiple calls with lack of follow up and inconsistent communication on warranty protection has gone on for months! First response was that it wasn't covered because we hadn't gotten it cleaned annually per the warranty - we did have it cleaned annually but they never asked for those receipts so I didn't send them originally. Once that was settled, the next issue was a timing concern. We resolved that and now they are saying pet accidents aren't covered (after saying several times prior to this that they were). Would not recommend this business for carpet - prices are comparable elsewhere (or they price match) and they stand behind their warranty.
Response from Empire Today®
"Dear Customer, We regret to hear that this was your experience, and understand that we've spoken to you in regards to your concerns. For future questions please contact us at customersupport (at) empiretoday.com. Thank you."
Jeane M.
Aug 2017
5.0
Carpet Installation
Yes, I recommend this pro
$4,900
We ended up going another direction with our installation, but would definitely recommend this salesperson as professional, and would consider using them in the future.
Response from Empire Today®
"We strive to make beautiful new floors easy, and are thrilled to hear that we did just that. We hope you are enjoying the new look and feel of your home. Thank you."
Lynetta K.
Nov 2013
2.0
Carpet Installation
They were supposed to do a whole house carpet installation on Friday. They came out, but it was raining. They advised they were going to come at 10am, they called at 10 and stated that they would be here between 1 and 5. The gentlemen stated that I didn't have a garage for us to cut the carpet and that they would have to come back the next day. They didn't even get out of the car when they arrived. If I hadn't been in the yard when they arrived, I’m not sure if they would have come up to the door. They made no effort to come inside the house to take measurements. The rain had stopped by 2pm. They called back and scheduled for the next week. I had to remove all items out of the areas where the carpet would be installed. They keep putting me off and rescheduling. After we stated that we were going to cancel the carpet installation, they advised they would refund the deposit but we have yet to receive that as well.
Response from Empire Today®
"We regret that your installation was not completed as initially scheduled. We never want our customers to be disappointed in our service. We understand that we’ve been in contact with you about this issue, and we will be following up with you shortly to discuss the status of your refund. You can also reach us at 888-588-2315 x3555 or [email protected]. Thank you. Angelica Snell, Resolution Team Manager"

Licensing

Bonded
Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Empire Today® is currently rated 1.0 overall out of 5.

Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day

Empire Today® accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard

Yes, Empire Today® offers free project estimates.

No, Empire Today® does not offer eco-friendly accreditations.

No, Empire Today® does not offer a senior discount.

No, Empire Today® does not offer emergency services.

Yes, Empire Today® offers warranties.

Empire Today® offers the following services: Empire Today offers quality, name brand Carpet, Laminate, Hardwood, Vinyl, or Tile Flooring. Schedule a FREE In-Home Estimate by calling 877-799-9131. Shop from the comfort of your home, get professional room measurements and an all-inclusive price estimate. Plus, we’ll professionally install around your schedule. Empire Today is dedicated to customer satisfaction and has been a leading provider of installed home improvements and home furnishings for over 55 years.

Repairs