About us
Additional phone - (252) 345-5457, (800) 849-3355. Additional DBAs - East Carolina Auto & Truck Center, Waggoner Waldrop Motors Inc. Cost is determined by the job. Additional contact names - Ed Moody, Jason Kinsey, David E. Davis.
Services we offer
Auto sales and repair, body shop, wheel alignment, inspection, chemical flush, diesel engines, parts & collision.
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- Financing Available
Reviews
4.37 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 71% | ||
| 14% | ||
| 0% | ||
| 0% | ||
| 14% |
Filter reviews by service
Showing 1-7 of 7 reviews
Jarod P.
Jan 2021
Auto Service
Do not ever get your diesel serviced here and therefore buy one here. I own a fleet of diesels and will never spend another dollar at this dealership. I had a strange noise coming from my 2016 Cummins with 80k miles on it. Took it in, paid the $250 for diagnostics, and was told the turbo was bad. They of course quoted there $7000-$10000 for replacement and decided to do it myself since it’s an easy job. Bought a new turbo and installed it, and same noise occurred. Took it back to the dealership with hopes that the VGT actuator needed calibration where I paid another $350 for calibration, coolant and labor. After getting it back and them fully knowing why It was there in the first place, it had a check engine light, a gallon low on coolant and was still making the same noise when I picked it up. Of course this wasn’t relayed to me before I picked it up. Realizing this dealership was a waste of time and money I went home and did some research and called around. Within an hour I found the problem was an exhaust leak on the egr. In another hour I got the $40 gasket from another dealer and installed it myself in 30 mins and boom fixed. Meaning they made me spend thousands to fix a $40 gasket. Do not ever get your diesel serviced here. Which would also correlate to not buying one here so it has to get serviced here. I own a transport company and I’d rather spend the money to tow my stuff to Raleigh than get it worked on here. I hope I saved y’all some time and money knowing to never get work done here.
Robert E.
Jul 2016
Auto Service
unknown
Thomas S.
Mar 2016
Auto Service
unknown
Doris B.
Dec 2015
Auto Service
unknown
Leigh B.
Aug 2015
Auto Service
.
Mildred C.
Dec 2013
Auto Service
unknown
Mark E.
Sep 2013
Auto Service
The overall service was as expected. The time it takes to complete an oil change was about 45 min - 1 hour and is longer that I expected. They forgot (again) to reset the factory service reminder.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
East Carolina Chrysler Dodge Jeep Ram is currently rated 4.3 overall out of 5.
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Wednesday: 7:30 AM - 6:00 PM
Thursday: 7:30 AM - 6:00 PM
Friday: 7:30 AM - 6:00 PM
Saturday: 8:00 AM - 4:00 PM
East Carolina Chrysler Dodge Jeep Ram accepts the following forms of payment: Financing Available
Yes, East Carolina Chrysler Dodge Jeep Ram offers free project estimates.
No, East Carolina Chrysler Dodge Jeep Ram does not offer eco-friendly accreditations.
No, East Carolina Chrysler Dodge Jeep Ram does not offer a senior discount.
No, East Carolina Chrysler Dodge Jeep Ram does not offer emergency services.
Yes, East Carolina Chrysler Dodge Jeep Ram offers warranties.
East Carolina Chrysler Dodge Jeep Ram offers the following services: Auto sales and repair, body shop, wheel alignment, inspection, chemical flush, diesel engines, parts & collision.