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Williams Plumbing Heating & Air Conditioning Inc

Plumbing, Heating and Air Conditioning Service, Water Heater Service,

About us

Williams Plumbing Heating & Air Conditioning Inc

Services we offer

Boiler Repair & Cleaning,Boiler Repair & Cleaning,Plumbing-Drain & Sewer Cleaning,Water Heater Repair,Plumbers,Heat Pumps,Heating Contractors & Specialties

Amenities

Eco Friendly Accreditations

Yes

Accepted Payment Methods

  • Financing Available
  • Check
  • Visa
  • MasterCard
Reviews
4.368 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
13%
3
6%
2
1%
1
10%

Filter reviews by service

Showing 1-25 of 68 reviews
Steve C.
Aug 2019
5.0
Plumbing, Heating and Air Conditioning Service
Yes, I recommend this pro
$7,300
From initial assessment of our needs, recommended solution, and system installation, we could not be more pleased. Our installation was more difficult than most, partly because our unit was housed in a tight-fitting attick enclosure. The quality of work was excellent down to the last detail and the installers answered all our questions with answers we could understand. We recommend Williams Plumbing, Heating & Air very highly and would not hesitate to employ them in the future.

David T.
Jan 2019
5.0
Plumbing
Yes, I recommend this pro
$400
professional. would use them again

Robert S.
Jan 2018
5.0
Plumbing
Yes, I recommend this pro
Repaired everything as expected and did it for a very fair price. I will continue to use them for anything I need that they can do.

Nathaniel D.
Jul 2017
5.0
Plumbing
Yes, I recommend this pro
.

Kayla C.
Jun 2017
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Ridge came out to help us, was very explanatory and helped to immediately fix the problem. They are very fair, helpful and nice people to work with.

Gary S.
Sep 2016
5.0
Plumbing
Yes, I recommend this pro
Fast and correct

Elizabeth K.
Aug 2016
5.0
Plumbing, Heating and Air Conditioning Service
Yes, I recommend this pro
I have been using them for 20 years.

MINDA K.
Feb 2016
1.0
Heating and Air Conditioning Service
$8,500
I have to have them do the maintenance because it's not a commonly used unit in the area. When I asked about a name-brand, they lied and said they didn't carry those brands and pushed more expensive, featured brand onto me. My unit broke down not long after they installed it and I've had nothing but problems with it. I went from spending $5500 for the unit to being sold an $8500 unit. I felt taken advantage of.

Katia J.
Nov 2015
5.0
Plumbing
Yes, I recommend this pro
They are reliable, excellent and affordable.

T K.
Aug 2015
3.0
Plumbing, Heating and Air Conditioning Service
$189
Our results have been mixed.  This vendor seemed pretty good, but our initial inspection revealed mediocre AC performance, but no issues, leading them to suggest completely new systems for around $16K.  Since our systems were only a couple of years old, we declined this course of action. 
One service call involved a service person coming out, quickly surmising a faulty overfill pump, returning with the wrong part and then deciding it was too late in the afternoon to return it, so he returned late the next day with the correct part.  I can't help but believe that our close proximity to his house played a role in his decision to wait until the next day to finish the job. 
On another occasion I called to schedule our regular fall HVAC check-up and within a couple of hours our furnace shut off.  After I checked everything out, I called back to see if maybe someone had come out early.  The people answering the phones were very rude with the "left hand" did not seem to know what the "right hand" was doing.  When I tried to call back again at 4:45pm,  their phones had already switched over to their answering service and I later got a service person who did not speak good English, seemed very annoyed, and knew nothing of our situation.  We suffered thru an early cold spell over the weekend.  Calling back on Monday, the next available appointment was a week out.  Luckily, our neighbor had an HVAC vendor, Carolina Quality Air,  over for a minor issue, and they gladly came over, reset our system to get it up and running, found some defective parts still under warranty which were the cause of our initial mediocre performance. 
After I cancelled our regular appointment, I wrote the manager, Mr. John Carter, outlining our difficulties and received a very nice letter thanking me for my feedback and giving us one free service call and a free 1 year service agreement as an "token appeasement" (his words).  So far, we have yet to use these services.

Belinda C.
Jul 2015
3.0
Plumbing, Heating and Air Conditioning Service
$1,300
unknown

Paul E.
Jun 2015
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$11,000
.

Pearl B.
May 2015
5.0
Plumbing
Yes, I recommend this pro
$1,450
They did a good job and were fast. The water kept running, and my water bill kept going up. They came out and replaced all the pipes under my house. They showed up on time. They were polite and cleaned up afterward.

Patricia L.
Feb 2015
1.0
Plumbing, Water Heater Service
$89
How can this be okay with anyone? I would imagine that a salesman rather than repairman should be His title.

Korey C.
Dec 2014
5.0
Plumbing, Heating and Air Conditioning Service + 1 more
Yes, I recommend this pro
$485
Williams was able to have someone out the same day we called. I didn't expect same day service but got it. Problem was quickly diagnosed. Tech suggested we replace failed thermostat and elements as well due to age and scale buildup. Hopefully this will eliminate another trip out anytime in the near future to service the elements. Overall tech was professional, courteous, and performed good work. Also made time available to answer a few other unrelated plumbing questions and didn't seem in a hurry to get in and out. I have been told by others in the plumbing industry the cost sounds a little high. However to get the work done quickly and efficiently I consider it worth it.

Bonita O.
Jun 2014
1.0
Plumbing
$89
Serviceman said system could not be repaired and we needed a new system at a cost of $5000. We decided to get a second opinion and serviceman from another company fixed unit and charged $75.00.

Pamela B.
Jun 2014
5.0
Plumbing
Yes, I recommend this pro
$175
unknown

Phillis E.
Sep 2013
1.0
Plumbing
$400
Took apart both toilets and charged $600. After they took apart one of the toilets it still leaks. He told me he couldn't tell me the cost of the project until he got through. They refunded $200, but I still spent $400 when all I wanted was them to spackle my toilet.

Robert W.
Sep 2013
4.0
Heating and Air Conditioning Service
$100
Service Technician was quite fine, and he arrived very shortly after service call was completed. Diagnosis of problem was quick and accurate. Estimates for repair and replacement seemed excessively high, and especially where replacement were concerned, estimates were the highest received.

Pamela B.
Aug 2013
4.0
Water Heater Service
Yes, I recommend this pro
$1,514
The technicians were very friendly, answer all my concerns and was very prompt

Clare A.
Jun 2013
5.0
Plumbing
Yes, I recommend this pro
Went fine; gave us a quote on new system; thought quote was steep.

William S.
Jun 2013
5.0
Plumbing
Yes, I recommend this pro
$800
When I bought an existing home in Greensboro, NC, I had Williams Plumbing replace the ancient 40 gallon water heater with a tankless natural gas water heater. I was really impressed with the level of professionalism demonstrated by their technicians. They were not only prompt and courteous, but organized and clean as well. My utility room was cleaner when they left after the job than before they arrived!
And I cannot say enough good about the tankless water heater they installed. Endless hot water and dirt cheap to operate. I have a teenage son and we use plenty of hot water between the two of us. My last gas bill was $19. And the tankless water heater freed up floor space in the utility room.

Linda J.
Jun 2013
5.0
Plumbing
Yes, I recommend this pro
$165
We had a plumbing emergency and Williams Plumbing, Heating and Air Conditioning came as promised. They got a little bit after hours and they didn't charge us the rate because they were late. They did the repair real quick so we were real pleased with the job they did. They were prompt, kept us notified as to when they were gonna get there, called a couple of times to say they were running a little bit late. The plumber who came was very knowledgeable, neat, he wore those little booties and kept the house clean, did the job real fast and gave us some helpful information on what might have caused the problem and how to avoid it in the future.

Thomas O.
Apr 2013
5.0
Plumbing
Yes, I recommend this pro
$330
GOOD EXPERIENCE

JM C.
Feb 2013
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$6,500
Unit was installed and has been trouble free. I will use Williams again if I need plumbing or heating/air conditioning work.
Showing 1-25 of 68

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Williams Plumbing Heating & Air Conditioning Inc is currently rated 4.3 overall out of 5.

Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: Closed Sunday: Closed

Williams Plumbing Heating & Air Conditioning Inc accepts the following forms of payment: Financing Available, Check, Visa, MasterCard

No, Williams Plumbing Heating & Air Conditioning Inc does not offer free project estimates.

Yes, Williams Plumbing Heating & Air Conditioning Inc offers eco-friendly accreditations.

No, Williams Plumbing Heating & Air Conditioning Inc does not offer a senior discount.

No, Williams Plumbing Heating & Air Conditioning Inc does not offer emergency services.

No, Williams Plumbing Heating & Air Conditioning Inc does not offer warranties.

Williams Plumbing Heating & Air Conditioning Inc offers the following services: Boiler Repair & Cleaning,Boiler Repair & Cleaning,Plumbing-Drain & Sewer Cleaning,Water Heater Repair,Plumbers,Heat Pumps,Heating Contractors & Specialties