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We are no longer accepting new customers.

Thermostat - Install or Replace, Thermostat - Repair or Reprogram, Acoustic Ceiling Tiles - Install,

About us

Home Renu is no longer accepting new customers.

Business highlights

325 years of experience

Services we offer

Home Renu is no longer accepting new customers.

Reviews
4.744 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
5%
3
7%
2
2%
1
2%
Showing 1-25 of 44 reviews
Cynthia V.
Feb 2016
5.0
Yes, I recommend this pro
$25,000
.

Richard D.
Sep 2015
2.0
$15,000
They were extremely slow in completing the work for the porch that we had built. They didn't consider us to be a primary candidate as a customer because after the very first day of putting up the structural parts and the heavy beams, it was two guys and from then on it was one guy. Most of the time, he'd show up after hours and work by flashlight which is just nutty to do. They didn't think through their process and didn't have their measurements correct. They have a beam above the windows which was supposed to be about 12 inches tall but they miscalculated and it was about 20 inches tall, just a whole stack of two by fours laying on each other which is again the wrong way to do things. The porch itself was basically all windows, with posts in between them and they ordered a special kind of window that I had researched on online and decided to purchase. The new walls that they built had special windows in them and they measured the space between the posts, they were supposed to measure that and send it to the company, the company manufactures the windows and sends them back and they install them. If you measure right, everything works well. There's one set of windows we cannot move, its bound because the space is so tight and all of the others squeak from one degree to another, its extremely hard to get up in that. It defeats the whole purpose of this type of window. I haven't called them back, I've had a bunch of other things going on. I'm just not confident that they did things right. They also messed up in the inspection process. The contractor didn't call in for certain inspections that were to take place during he construction process and they almost had to tear the whole structure down to show that there was certain attachment to hold the posts made to the concrete, so if it wasn't for me vouching for the fact that I saw them actually put an attachment then they'd probably have had to do that and that would not have been very good. I did the whole project out and got 4 or 5 prices and they had the best price but it wasn't best by much. The owner was professional but the subcontractor he had to do the work was lees than professional and pretty mouthy. I wouldn't recommend them.

George V.
Jun 2015
3.0
$5,800
My patio was disintegrating and the stones were getting detached from the ground because the grout was disintegrating. In addition, the water was not draining properly and a water was stagnant at the back of the patio close to the house. Renu gave us a very competitive price and they also offered to paint the patio. They did a very good work in painting the patio, even though had to be performed twice for satisfactory results; the first time the paint was disintegrating. Also they strengthened the construction of the patio. In the beginning, the work happened as scheduled. However, when the work finished the draining of the water was not resolved. On the contrary, became worse. I called them to fix the issue, and they came back and forth to fix the issue. Unfortunately, the issue was not resolved and still the patio had the same problem. In addition in order to fix the problem they hurt the aesthetics of the patio. The owner of Renu admitted the problem and he promised to fix the issue and is going to add more slope to the patio. Unfortunately, he did a minor fixes and the problem of drainage is still there. The communications back and forth happened for one year. Not happy.
Response from We are no longer accepting new customers.
"Thank you very much for hiring Home Renu. We are very pleased to have saved you thousands with our competitive pricing. Your patio is in much better shape than it was after years of deterioration. We cleaned and repainted your retainer wall a brilliant white and it looked outstanding. We completely demo’d the existing old flagstone patio, installed new stone and thoroughly cleaned the completed job. The natural uneven surface of flagstone was catching some water and causing a little pooling which proved unavoidable and evaporated naturally as water will do in an outdoor environment. Upon returning several times to reinspect the work we saw that a hot tub installed on the patio was allowed to drain quite frequently onto the natural stone and chlorine bleach from the tub’s water was staining consistently leaving a very unpleasant appearance. We hope this practice has stopped. We wish you the best in your new jobs. Best to you, Eric Cook of Home Renu"

Randy S.
Jun 2015
5.0
Yes, I recommend this pro
Eric and his crew showed up on time and did a great job. All work was done professionally and on time. Would hire them again.
Response from We are no longer accepting new customers.
"We were very pleased when you called to interview us about doing your project. Replacing your old door and resecuring your home was a pleasure and we look forward to your future work requests. Best to you, Eric Cook of Home Renu"

Sharon M.
May 2015
5.0
Yes, I recommend this pro
$7,000
Provider was reliable in keeping appointments and completing work, took time to give accurate estimates and followed-up to assure work was done accurately and of high quality.  He required sub-contractor to re-do part of work that was not to specifications (which we would not have known about).  We are pleased with the work completed.
Response from We are no longer accepting new customers.
"Thank you for your great review. The damaged soffit and fascia repairs came out beautifully, the new painting and those new white vinyl handrails really added a striking feature to your home's appearance. The safety bonus for your aging parents isn't to be overlooked either. The new roof you added now drains properly to the gutter and leaf guard system we installed and the nice big downspouts will efficiently take water away from your home's foundation. At Home Renu we take our performance, our responsibility and our accountability seriously in all aspects your projects though you may not see it or even know about it. Best to you, Eric Cook of Home Renu"

Henry K.
May 2015
5.0
Yes, I recommend this pro
$1,100
It was very good. There was a crew of 3 plus Eric. They were all very efficient, very knowledgeable, they were all very pleasant to talk with, and they were just nice guys. It seems a little pricey.
Response from We are no longer accepting new customers.
"Thank you so much for taking the time to write this very honest and complimentary review. We have the best, most knowledgeable and most efficient people working with us and being nice is just part of our demeanor. All of our clients feel as you do and it's a pleasure to have one more satisfied new friend in our family. We are here should you need any more help or advice. Best to you, Eric Cook of Home Renu"

Cynthia V.
Mar 2015
5.0
Yes, I recommend this pro
We were very happy with them. They were very good. We weren't living here and we trusted them with the work and they did a good job. They were creative and willing to give suggestions and that was important to us since we were not present at the site. Pricing was competitive with the other estimates we got.
Response from We are no longer accepting new customers.
"Thank you so much for taking the time to write this very honest, heartfelt and complimentary review. The vast experience our past work has given us allows for many many alternatives and solutions to the projects presented by our customers. We strive to present these to our clients in an effort to create the best possible work environment and the happiest conclusions. We have the best, most knowledgeable and most efficient people and being nice is just part of our demeanor. All of our clients feel as you do and it's a pleasure to have one more satisfied new friend in our family. We are here should you need any more help or advice. Best to you, Eric Cook of Home Renu"

Julia L.
Feb 2015
3.0
$11,750
The sub-contractor with her workers did 75% of the worked . There were funds issues complaint from the workers. Constantly orders changes in the project. Fired the first worker, work stoppage. new crew step in to complete but were relieved of their worked. Project was finally completed by Mr. Cook on 01/26/2015
Response from We are no longer accepting new customers.
"Thank you very much for hiring Home Renu. We were very happy to save you a whopping 33% over the other three contractors you interviewed. Your new closed crawlspace turned out spectacularly and will save you thousands in heat and air conditioning bills not to mention there will no longer be any mildew problems from that swamp under your home we removed by installing all the french drains and sump pumps. When we had the opportunity we upgraded materials above and beyond the contract and at no increase to the client. It was a decision I made to further improve the value of the final project. As your general contractor my job is to have the crews there working hard, correctly and efficiently. I do not have to be there every day otherwise the dozens of other jobs we are doing would not get addressed. When workers prove to be ineffective or show that they have misrepresented themselves or violate Home Renu's policies they get removed from the job. Only occasionally does this happen but it does happen. That is also part of my duty as your general contractor. When a client adds or deletes or alters original items on a contract it's called a change order and those can delay or speed up a job's completion. Change orders almost always add cost and time to a job and in this case thankfully the change orders were minimal. As was also the case here a crew on Friday was asked not to return on Monday due to violations of company policy and a new crew began that Monday. It was that second crew's exemplary work that created no delays and the job was finished efficiently, completely and with all financial considerations in place not to mention on time. Best to you, Eric Cook of Home Renu"

Norma C.
Oct 2014
4.0
Yes, I recommend this pro
$3,000
unknown
Response from We are no longer accepting new customers.
"Thank you very much for your review. It was a pleasure working for you, updating and making your home much more beautiful. We like to check back later with our clients to make sure of their continued satisfaction and/or to make sure nothing has shown up that either of us missed. Thank you very much for allowing us to improve your environment. Best to you, Eric Cook of Home Renu"

John H.
Oct 2014
5.0
Yes, I recommend this pro
$2,100
Mr Cook came out as scheduled to price the quote and came to inspect the work that his crew had done. He is very professional and trustworthy.
Response from We are no longer accepting new customers.
"Thank you very much for your review. We are very proud to have you as our new clients and now that the weather cleared your deck is finished and turned out beautifully. We hope the interior improvements we made will help immensely as you move about your home. If you need any more help with future projects we are only a phone call away. Best to you, Eric Cook of Home Renu"

Anne C.
Oct 2014
5.0
Yes, I recommend this pro
$720
I called to set up a time to meet so he could look at our house and give us a quote. He showed up promptly the next morning and was extremely helpful and friendly. I bought the would from Home Depot and Home Renu was able to quote us a far less price and they even fixed part of our floor that was damaged (which Home Depot refused to do). I can't say enough good things about this company. They definitely went above and beyond to make sure we were happy with the finished product. They were always there on time (if not earlier). They did a phenomenal job and worked after hours to make sure everything was perfect. They even fixed a few things around the house for us that I hadn't even asked about. I can't recommend Home Renu enough. I've already told a lot of my friends and neighbors about them and they are planning on using them in the future. I will absolutely use them again the next time I need anything done with my house. Thanks again guys!!!
Response from We are no longer accepting new customers.
"We had such a good time working at your home and improving your spaces. Your kitchen and living room turned out fantastic. The "extras" we volunteered to help with were our pleasure and we were happy to help. Sometimes just a little more here and there is all it takes to round out a beautiful job and add the additional zing! Thank you very much for choosing Home Renu. We look forward to your next project(s). Best to you, Eric Cook of Home Renu"

Elizabeth P.
Sep 2014
2.0
$3,500
unknown
Response from We are no longer accepting new customers.
"We are sorry that your situation would not allow you to wait for a thorough and detailed price. As we explained we do not give "ballpark" or "guestimations". We give you a price. That takes time. Time to consider all of your requirements and also time to consider all the requirements that you did not know applied to your particular situation. We do our best to think for you which protects your environment and also protects your investment. Best to you, Eric Cook of Home Renu"

Evelyn C.
Sep 2014
5.0
Yes, I recommend this pro
They are very likeable and I would use them if they weren't so high. They are also very helpful.

Johnny W.
Sep 2014
5.0
Yes, I recommend this pro
$1,455

  1. Mr. Cook was pleasant to work with. He was attentive to details and kept me informed about the work progress. The painters were professional and did a good job. The washing of the house was through and done in a timely manner. I would call on them again.

Response from We are no longer accepting new customers.
"Thankfully we were called in to finish a job where another company was not quite up to snuff and where our great new client needed help in repairs, painting and power washing his house. We were happy to help with our skilled crews. It was a pleasure meeting you and glad we were able to have everything completed exactly as you had originally imagined. We are looking forward to your new projects. Best to you, Eric Cook of Home Renu"

Charlene M.
Sep 2014
2.0
See above.
Response from We are no longer accepting new customers.
"Hi folks, you must give a general contractor time to thoroughly construct a price. We at Home Renu do not give "estimates" or "ball park figures". We give you a price. We are professional enough and experienced enough to know what it takes to build a project and this takes a little time to put together. There are many companies out there that just throw numbers together and hit the customer at the back end with "surprises" or "upcharges" due to "oh, we couldn't see that". Being patient and thorough eliminates these common errors. We wish you all the best on your project. Best to you, Eric Cook Oof Home Renu"

Keith L.
Aug 2014
5.0
Yes, I recommend this pro
$9,000
We had gotten a couple of quotes and Home Renu's quote was very competitive and they were the only one to come up with a solution for the water issue. We were very happy with the results, the screened in porch exceeded our expectations and the workers were prompt and courteous. We had to have them come out and do additional work beyond our original contract as the water issue was worse than we both realized. They rerouted a downspout and installed a french drain next to the patio and that has resolved our water issues in that area. Overall we were pleased with the results and have already spent lots of time in the new screened porch. I would not hesitate to use Home Renu again in the future.
Response from We are no longer accepting new customers.
"Thank you very much for your kind words. We were especially happy to troubleshoot and solve your uncommon water and drainage dilemma. Our experts are very adept with this type of problem solving. Your new screened porch really adds a beautiful environment in which to enjoy the outdoors peacefully. Best to you, Eric Cook of Home Renu"

Jodie B.
Aug 2014
1.0
We found Home Renu on Angie's List. My husband and I spoke with Eric both by telephone and email. We set up an appointment for him to come out at 2:15pm on Monday, June 23rd. I took the day off to meet him at the house and he never showed up and never called.
Response from We are no longer accepting new customers.
"Hi folks, This was an unfortunate situation of miscommunication and could definitely have been avoided. I sincerely apologize and must take full responsibility as the owner regardless of where the blame is placed. We did in fact respond and see that mistakes were made. This does not reflect an ordinary course of business nor does it indicate future forms of communication that we are in control of. The avenues of communication have been reopened and thank you very much for that initial call. Best to you, Eric Cook of Home Renu"

CHRISTINA A.
Jun 2014
5.0
Yes, I recommend this pro
$2,700
His workers did a great job and eventhough Eric did not personally do the actual work - he was around when the work began and he inspects the completed work. I have already recommended him to a co-worker.
Response from We are no longer accepting new customers.
"Thank you so much for the nice review and your recommendation to your co-worker. All work at both locations is complete and we are all pleased as punch. It was great meeting you and thank you for allowing us to improve your environment. Best to you, Eric Cook of Home Renu"

Kathleen N.
Jun 2014
5.0
Yes, I recommend this pro
$6,000
Project implemented as we envisioned. When bamboo supplier sent the wrong materials, the group responded quickly to get the correct materials sent.
Response from We are no longer accepting new customers.
"Thank you very much for your second great review of Home Renu's excellent crews and our troubleshooting solutions. Our supplier made a mistake with some exotic and expensive materials but were on the spot with overnight delivery of the right colors. Best to you, Eric Cook of Home Renu"

Amy C.
May 2014
2.0
$36,000
First, let me be clear that this group did not do any work for me. The issues and the reasons for my rating is their lack of responsiveness. When they first came out to see my project (deck addition and/or porch expansion) they told me it would take 2 weeks for me to receive their estimate. I was surprised and told them I'd really like it sooner if possible. Others that came out gave me pricing on the spot or the next day (and these were experienced contractors).
Well, after I had to call and email them several times and did not always get a response, I became a bit frustrated. Finally, when Eric said the costs where coming (now 3 weeks) he said the delay was due to how busy they are. Well, that is actually great for them but not for those of us that are looking for contractors and help in a timely manner.
So, bottom line, if you are not in any sort of time line, call them, but if you have a timeframe in mind, you might want to call someone else.
The other contractors do great work as well, so these guys are not the only game in town.
Response from We are no longer accepting new customers.
"Hi, you are absolutely right and thank you for your heartfelt assessment. We did take a little longer than our initial time frame to get our pricing to you. Our estimating dept. is a little behind due to the high demand season and we thought we could get those numbers to you sooner. I sincerely apologize for the frustration our delay has caused you. We are working to get pricing out more quickly. Best to you, Eric Cook of Home Renu"

Lynn H.
Apr 2014
5.0
Yes, I recommend this pro
$12,000
unknown
Response from We are no longer accepting new customers.
"A wonderful customer who was a pleasure to work for and with. We did a great deal of assorted projects and refreshed and updated many parts of their beautiful home. We were so glad to be chosen to be apart of their home improvements. Thank you very much for the work and we look forward to your new projects. Best to you, Eric Cook of Home Renu"

Russell K.
Feb 2014
5.0
Yes, I recommend this pro
$1,250
Very professional and confident. I spoke to 3 different contractors and Home Renu made it a very simple to chose them. The price was reasonable and the work was very good. Home Renu managed to jack the floor up and correct the problem without breaking the ceramic tile in the foyer. They started the work in a reasonable time and completed the job quickly. This was important because the house was up for sale and we need to show it. It's difficult to find contractors it seems (for me at least) that are punctual and professional and do not make you feel like you are being over charged. I highly recommend Home Renu and I will definitely use this company in the future.
Response from We are no longer accepting new customers.
"Thank you very much for your kind and honest review of our solution to your damaged home. Hiring the right contractor is the most important part of a homeowner's problem solving process and we were very thankful to be recognized as the right choice. Our experience and knowledge base is very broad and we are able to help with any project. Eric Cook of Home Renu"

Valerie K.
Jul 2013
4.0
$1,900

Subcontractor work not up to par. This was the first time Home Renu used them.

  • Was told by subcontractor that flat paint should be used (come to find out, anything with a sheen will show poor tape and mudding)


Response from We are no longer accepting new customers.
"Thank you for your review of our work. We tried to advise you to let us do the work from beginning to finish and we were pressured to allow "helping by others" and we could not guarantee the final perfect outcome that would have resulted had we been allowed to handle all aspects of job. This becomes very frustrating for all concerned. Best to you, Eric Cook of Home Renu"

Brandi L.
Jul 2013
5.0
Yes, I recommend this pro
We did not use them. He was really nice. He seemed very professional and I was looking to get a deck in the backyard so he was taking note and really observed and everything and like I said this was too high it was out of our price range.
Response from We are no longer accepting new customers.
"Thanks so much for another honest assessment of our interview process with prospective clients. We really believe in customer's needs first so we strive to understand before we try to be understood. Listening carefully to each new project is the only way to help our clients. Best to you, Eric Cook of Home Renu"

Inell D.
Jul 2013
5.0
Yes, I recommend this pro
I spoke with the gentleman about coming out to do my porches. He was very friendly and respectful on the phone.
Response from We are no longer accepting new customers.
"Thank you folks for taking a moment to write a nice review. Honest reviews are the life blood of our company and each one is a building block showing our commitment to satisfied repeat customers. Best to You, Eric Cook of Home Renu"
Showing 1-25 of 44

Licensing

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FAQ

We are no longer accepting new customers. is currently rated 4.7 overall out of 5.

No, We are no longer accepting new customers. does not offer free project estimates.

No, We are no longer accepting new customers. does not offer eco-friendly accreditations.

No, We are no longer accepting new customers. does not offer a senior discount.

No, We are no longer accepting new customers. does not offer emergency services.

No, We are no longer accepting new customers. does not offer warranties.