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We are no longer accepting new customers.

Thermostat - Install or Replace, Thermostat - Repair or Reprogram, Acoustic Ceiling Tiles - Install,

About us

Home Renu is no longer accepting new customers.

Business highlights

325 years of experience

Services we offer

Home Renu is no longer accepting new customers.

Reviews
4.744 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
5%
3
7%
2
2%
1
2%
Showing 1-25 of 44 reviews
Cynthia V.
Feb 2016
5.0
Yes, I recommend this pro
$25,000
.

Richard D.
Sep 2015
2.0
$15,000
They were extremely slow in completing the work for the porch that we had built. They didn't consider us to be a primary candidate as a customer because after the very first day of putting up the structural parts and the heavy beams, it was two guys and from then on it was one guy. Most of the time, he'd show up after hours and work by flashlight which is just nutty to do. They didn't think through their process and didn't have their measurements correct. They have a beam above the windows which was supposed to be about 12 inches tall but they miscalculated and it was about 20 inches tall, just a whole stack of two by fours laying on each other which is again the wrong way to do things. The porch itself was basically all windows, with posts in between them and they ordered a special kind of window that I had researched on online and decided to purchase. The new walls that they built had special windows in them and they measured the space between the posts, they were supposed to measure that and send it to the company, the company manufactures the windows and sends them back and they install them. If you measure right, everything works well. There's one set of windows we cannot move, its bound because the space is so tight and all of the others squeak from one degree to another, its extremely hard to get up in that. It defeats the whole purpose of this type of window. I haven't called them back, I've had a bunch of other things going on. I'm just not confident that they did things right. They also messed up in the inspection process. The contractor didn't call in for certain inspections that were to take place during he construction process and they almost had to tear the whole structure down to show that there was certain attachment to hold the posts made to the concrete, so if it wasn't for me vouching for the fact that I saw them actually put an attachment then they'd probably have had to do that and that would not have been very good. I did the whole project out and got 4 or 5 prices and they had the best price but it wasn't best by much. The owner was professional but the subcontractor he had to do the work was lees than professional and pretty mouthy. I wouldn't recommend them.

George V.
Jun 2015
3.0
$5,800
My patio was disintegrating and the stones were getting detached from the ground because the grout was disintegrating. In addition, the water was not draining properly and a water was stagnant at the back of the patio close to the house. Renu gave us a very competitive price and they also offered to paint the patio. They did a very good work in painting the patio, even though had to be performed twice for satisfactory results; the first time the paint was disintegrating. Also they strengthened the construction of the patio. In the beginning, the work happened as scheduled. However, when the work finished the draining of the water was not resolved. On the contrary, became worse. I called them to fix the issue, and they came back and forth to fix the issue. Unfortunately, the issue was not resolved and still the patio had the same problem. In addition in order to fix the problem they hurt the aesthetics of the patio. The owner of Renu admitted the problem and he promised to fix the issue and is going to add more slope to the patio. Unfortunately, he did a minor fixes and the problem of drainage is still there. The communications back and forth happened for one year. Not happy.
Response from We are no longer accepting new customers.
"Thank you very much for hiring Home Renu. We are very pleased to have saved you thousands with our competitive pricing. Your patio is in much better shape than it was after years of deterioration. We cleaned and repainted your retainer wall a brilliant white and it looked outstanding. We completely demo’d the existing old flagstone patio, installed new stone and thoroughly cleaned the completed job. The natural uneven surface of flagstone was catching some water and causing a little pooling which proved unavoidable and evaporated naturally as water will do in an outdoor environment. Upon returning several times to reinspect the work we saw that a hot tub installed on the patio was allowed to drain quite frequently onto the natural stone and chlorine bleach from the tub’s water was staining consistently leaving a very unpleasant appearance. We hope this practice has stopped. We wish you the best in your new jobs. Best to you, Eric Cook of Home Renu"

Randy S.
Jun 2015
5.0
Yes, I recommend this pro
Eric and his crew showed up on time and did a great job. All work was done professionally and on time. Would hire them again.
Response from We are no longer accepting new customers.
"We were very pleased when you called to interview us about doing your project. Replacing your old door and resecuring your home was a pleasure and we look forward to your future work requests. Best to you, Eric Cook of Home Renu"

Sharon M.
May 2015
5.0
Yes, I recommend this pro
$7,000
Provider was reliable in keeping appointments and completing work, took time to give accurate estimates and followed-up to assure work was done accurately and of high quality.  He required sub-contractor to re-do part of work that was not to specifications (which we would not have known about).  We are pleased with the work completed.
Response from We are no longer accepting new customers.
"Thank you for your great review. The damaged soffit and fascia repairs came out beautifully, the new painting and those new white vinyl handrails really added a striking feature to your home's appearance. The safety bonus for your aging parents isn't to be overlooked either. The new roof you added now drains properly to the gutter and leaf guard system we installed and the nice big downspouts will efficiently take water away from your home's foundation. At Home Renu we take our performance, our responsibility and our accountability seriously in all aspects your projects though you may not see it or even know about it. Best to you, Eric Cook of Home Renu"

Henry K.
May 2015
5.0
Yes, I recommend this pro
$1,100
It was very good. There was a crew of 3 plus Eric. They were all very efficient, very knowledgeable, they were all very pleasant to talk with, and they were just nice guys. It seems a little pricey.
Response from We are no longer accepting new customers.
"Thank you so much for taking the time to write this very honest and complimentary review. We have the best, most knowledgeable and most efficient people working with us and being nice is just part of our demeanor. All of our clients feel as you do and it's a pleasure to have one more satisfied new friend in our family. We are here should you need any more help or advice. Best to you, Eric Cook of Home Renu"

Cynthia V.
Mar 2015
5.0
Yes, I recommend this pro
We were very happy with them. They were very good. We weren't living here and we trusted them with the work and they did a good job. They were creative and willing to give suggestions and that was important to us since we were not present at the site. Pricing was competitive with the other estimates we got.
Response from We are no longer accepting new customers.
"Thank you so much for taking the time to write this very honest, heartfelt and complimentary review. The vast experience our past work has given us allows for many many alternatives and solutions to the projects presented by our customers. We strive to present these to our clients in an effort to create the best possible work environment and the happiest conclusions. We have the best, most knowledgeable and most efficient people and being nice is just part of our demeanor. All of our clients feel as you do and it's a pleasure to have one more satisfied new friend in our family. We are here should you need any more help or advice. Best to you, Eric Cook of Home Renu"

Julia L.
Feb 2015
3.0
$11,750
The sub-contractor with her workers did 75% of the worked . There were funds issues complaint from the workers. Constantly orders changes in the project. Fired the first worker, work stoppage. new crew step in to complete but were relieved of their worked. Project was finally completed by Mr. Cook on 01/26/2015
Response from We are no longer accepting new customers.
"Thank you very much for hiring Home Renu. We were very happy to save you a whopping 33% over the other three contractors you interviewed. Your new closed crawlspace turned out spectacularly and will save you thousands in heat and air conditioning bills not to mention there will no longer be any mildew problems from that swamp under your home we removed by installing all the french drains and sump pumps. When we had the opportunity we upgraded materials above and beyond the contract and at no increase to the client. It was a decision I made to further improve the value of the final project. As your general contractor my job is to have the crews there working hard, correctly and efficiently. I do not have to be there every day otherwise the dozens of other jobs we are doing would not get addressed. When workers prove to be ineffective or show that they have misrepresented themselves or violate Home Renu's policies they get removed from the job. Only occasionally does this happen but it does happen. That is also part of my duty as your general contractor. When a client adds or deletes or alters original items on a contract it's called a change order and those can delay or speed up a job's completion. Change orders almost always add cost and time to a job and in this case thankfully the change orders were minimal. As was also the case here a crew on Friday was asked not to return on Monday due to violations of company policy and a new crew began that Monday. It was that second crew's exemplary work that created no delays and the job was finished efficiently, completely and with all financial considerations in place not to mention on time. Best to you, Eric Cook of Home Renu"

Norma C.
Oct 2014
4.0
Yes, I recommend this pro
$3,000
unknown
Response from We are no longer accepting new customers.
"Thank you very much for your review. It was a pleasure working for you, updating and making your home much more beautiful. We like to check back later with our clients to make sure of their continued satisfaction and/or to make sure nothing has shown up that either of us missed. Thank you very much for allowing us to improve your environment. Best to you, Eric Cook of Home Renu"

John H.
Oct 2014
5.0
Yes, I recommend this pro
$2,100
Mr Cook came out as scheduled to price the quote and came to inspect the work that his crew had done. He is very professional and trustworthy.
Response from We are no longer accepting new customers.
"Thank you very much for your review. We are very proud to have you as our new clients and now that the weather cleared your deck is finished and turned out beautifully. We hope the interior improvements we made will help immensely as you move about your home. If you need any more help with future projects we are only a phone call away. Best to you, Eric Cook of Home Renu"

Anne C.
Oct 2014
5.0
Yes, I recommend this pro
$720
I called to set up a time to meet so he could look at our house and give us a quote. He showed up promptly the next morning and was extremely helpful and friendly. I bought the would from Home Depot and Home Renu was able to quote us a far less price and they even fixed part of our floor that was damaged (which Home Depot refused to do). I can't say enough good things about this company. They definitely went above and beyond to make sure we were happy with the finished product. They were always there on time (if not earlier). They did a phenomenal job and worked after hours to make sure everything was perfect. They even fixed a few things around the house for us that I hadn't even asked about. I can't recommend Home Renu enough. I've already told a lot of my friends and neighbors about them and they are planning on using them in the future. I will absolutely use them again the next time I need anything done with my house. Thanks again guys!!!
Response from We are no longer accepting new customers.
"We had such a good time working at your home and improving your spaces. Your kitchen and living room turned out fantastic. The "extras" we volunteered to help with were our pleasure and we were happy to help. Sometimes just a little more here and there is all it takes to round out a beautiful job and add the additional zing! Thank you very much for choosing Home Renu. We look forward to your next project(s). Best to you, Eric Cook of Home Renu"

Johnny W.
Sep 2014
5.0
Yes, I recommend this pro
$1,455

  1. Mr. Cook was pleasant to work with. He was attentive to details and kept me informed about the work progress. The painters were professional and did a good job. The washing of the house was through and done in a timely manner. I would call on them again.

Response from We are no longer accepting new customers.
"Thankfully we were called in to finish a job where another company was not quite up to snuff and where our great new client needed help in repairs, painting and power washing his house. We were happy to help with our skilled crews. It was a pleasure meeting you and glad we were able to have everything completed exactly as you had originally imagined. We are looking forward to your new projects. Best to you, Eric Cook of Home Renu"

Keith L.
Aug 2014
5.0
Yes, I recommend this pro
$9,000
We had gotten a couple of quotes and Home Renu's quote was very competitive and they were the only one to come up with a solution for the water issue. We were very happy with the results, the screened in porch exceeded our expectations and the workers were prompt and courteous. We had to have them come out and do additional work beyond our original contract as the water issue was worse than we both realized. They rerouted a downspout and installed a french drain next to the patio and that has resolved our water issues in that area. Overall we were pleased with the results and have already spent lots of time in the new screened porch. I would not hesitate to use Home Renu again in the future.
Response from We are no longer accepting new customers.
"Thank you very much for your kind words. We were especially happy to troubleshoot and solve your uncommon water and drainage dilemma. Our experts are very adept with this type of problem solving. Your new screened porch really adds a beautiful environment in which to enjoy the outdoors peacefully. Best to you, Eric Cook of Home Renu"

CHRISTINA A.
Jun 2014
5.0
Yes, I recommend this pro
$2,700
His workers did a great job and eventhough Eric did not personally do the actual work - he was around when the work began and he inspects the completed work. I have already recommended him to a co-worker.
Response from We are no longer accepting new customers.
"Thank you so much for the nice review and your recommendation to your co-worker. All work at both locations is complete and we are all pleased as punch. It was great meeting you and thank you for allowing us to improve your environment. Best to you, Eric Cook of Home Renu"

Kathleen N.
Jun 2014
5.0
Yes, I recommend this pro
$6,000
Project implemented as we envisioned. When bamboo supplier sent the wrong materials, the group responded quickly to get the correct materials sent.
Response from We are no longer accepting new customers.
"Thank you very much for your second great review of Home Renu's excellent crews and our troubleshooting solutions. Our supplier made a mistake with some exotic and expensive materials but were on the spot with overnight delivery of the right colors. Best to you, Eric Cook of Home Renu"

Lynn H.
Apr 2014
5.0
Yes, I recommend this pro
$12,000
unknown
Response from We are no longer accepting new customers.
"A wonderful customer who was a pleasure to work for and with. We did a great deal of assorted projects and refreshed and updated many parts of their beautiful home. We were so glad to be chosen to be apart of their home improvements. Thank you very much for the work and we look forward to your new projects. Best to you, Eric Cook of Home Renu"

Russell K.
Feb 2014
5.0
Yes, I recommend this pro
$1,250
Very professional and confident. I spoke to 3 different contractors and Home Renu made it a very simple to chose them. The price was reasonable and the work was very good. Home Renu managed to jack the floor up and correct the problem without breaking the ceramic tile in the foyer. They started the work in a reasonable time and completed the job quickly. This was important because the house was up for sale and we need to show it. It's difficult to find contractors it seems (for me at least) that are punctual and professional and do not make you feel like you are being over charged. I highly recommend Home Renu and I will definitely use this company in the future.
Response from We are no longer accepting new customers.
"Thank you very much for your kind and honest review of our solution to your damaged home. Hiring the right contractor is the most important part of a homeowner's problem solving process and we were very thankful to be recognized as the right choice. Our experience and knowledge base is very broad and we are able to help with any project. Eric Cook of Home Renu"

Mike H.
Jun 2013
5.0
Yes, I recommend this pro
$300
Eric Cook owner of Home Renue is a Professional Craftsman you can trust. Before moving to Oregon I had the pleasure to get to know Eric when I hired him to do deck repairs and drainage work on my home in Oak Hollow Estates in High Point, NC. He Fenced in my back yard. His carpentry skills are flawless and his knowledge of home systems make him a leader in the construction / home repair business. His pricing was on target and he does not ask for payment until the job was correct. My drainage problem baffled 3 drainage specialists. Eric was determined to find a solution and he did. He has done painting and porch repairs for me, also. Unforeseen events led my family to move to Oregon. Our home in NC was on the market for 9 months. During this time Eric inspected and made minor repairs to the house. When the home under contract Eric did repairs that were requested by the buyers.
It was reassuring to know that Eric Cook was on the job. Not only is he capable for the job, he is worthy of your trust. He has a personality that is enjoyable. I know you will be pleased to hire him. I recommend him for any job and I would hire him again. My dog even misses him.
Response from We are no longer accepting new customers.
"Wow, what a wonderful review from a great longtime, repeat customer. We are so proud when we can create satisfying projects for satisfied repeat customers. We are thankful for folks who use us time and time again showing that we are focused on building good and happy relationships that last. Best to you, Eric Cook of Home Renu"

Peter T.
Jun 2013
5.0
Yes, I recommend this pro
$2,450
It went very well. I called them the first day and he called me back immediately. He came and had a look at the area. We got a senior discount. We were very happy with work. We had to get approval from our homeowners association and I didn't know how to fill out all the areas on the form and they helped me complete it through email.
Response from We are no longer accepting new customers.
"We thank you so much for your confidence and call to us to help with your accessibility problems. Many times as we age it gets more and more difficult and uncomfortable to climb and even step up onto areas you really want to enjoy. Your deck was definitely in need of demolition and rebuilding and we lowered it for you as well so you could enjoy it with minimal effort by you and your husband. It was a pleasure working with you and we look forward to helping with your next project. Best to you, Eric Cook of Home Renu"

Colleen L.
May 2013
5.0
Yes, I recommend this pro
$16,000
We wanted an enclosed deck and they did some designs and it was very nice and it turned out well. Initially it was almost $20,000 and we brought it down to $16,000. We eliminated a few of the more involved architecture. They can be expensive but they can work with you so you can still be within budget.
Response from We are no longer accepting new customers.
"We are very proud of the screened porch design you choose from our professional design team. It really enhanced your home and created a beautiful new living space to enjoy year round. We do realize that things can get expensive and we try very hard to match your budget to the very best possible design to increase value and pleasure to your environment. We hope your husband keeps creating those fantastic paintings too. I hope to buy one from our next project."

Shannon S.
May 2013
3.0
Yes, I recommend this pro
$1,300
Eric Cook was a pleasure to work with, but his business partner was rude to me and my renter. In the end,they did a very nice job, but his business partner does not need to deal with customers at all.
Response from We are no longer accepting new customers.
"Thank you very much for your honest and direct assessment of our work at your home. I'm particularly proud of how the job turned out. It really beautified your property that you are currently renting out. It was inexcusable that a member of our team was anything but polite and courteous. I was shocked that this employee allowed frustration from any source and for any reason be apparent to a client and to the client's customer. A meeting of the minds was held immediately following that incident and that kind of inconsiderate behavior has been dealt with. Please accept my apology..the buck stops here. Best to you, Eric Cook of Home Renu"

John F.
Mar 2013
5.0
Yes, I recommend this pro
$9,000
I needed to replace my old backyard fence. I contacted Eric Cook with Home Renu through Angie's List. Eric was very cordial, helpful and professional. He responded quickly to any requests I made or problems I faced. I was extremely pleased with the finished fence and would not hesitate to hire Eric again or recommend him to others.
Response from We are no longer accepting new customers.
"Hi folks, Thanks for the great review. That was a beautiful vinyl fence and it really showed off and set your property apart from the surrounding yards. We can't wait to help you with your next projects. Thanks again for allowing us to improve your environment. Best to you, Eric Cook of Home Renu"

Lorraine T.
Nov 2012
5.0
Yes, I recommend this pro
$7,000
Overall we are very very satisfied with the workmanship and materials used to redo our large deck. Eric Cook choose great looking lumber and installed with precision. The deck looks awesome. We are very satisfied with their work. No kidding and we are not related or friends. Added bonus: They cleaned up after themselves!
Response from We are no longer accepting new customers.
"Hello friends, That deck was a beautiful and fun project. Spanning the flat roof over your garage and then down the side of your home created an extraordinary place for parties or just communing with the outdoors. We noticed after returning later to review the new deck that two boards had turned an ugly black for some weird reason but the supplier said bring them back and so we'll be right back out to replace them no problem! Please call again Best to you, Eric Cook of Home Renu"

Carmella G.
Aug 2012
5.0
Yes, I recommend this pro
$7,100
It’s funny how you put off getting repairs done because you just don’t know who you can trust these days to do a decent job, or if you’re being overcharged, which has happened to us several times. We decided to try Angie’s List and called 3 contractors, one of whom was Erik Cook of Home Renu. Erik pointed out a number of problems that had to be taken care of before painting, such as rotted boards and replacement of caulking around the foundation. There were also some defects that needed to be corrected. I was very impressed with Eric’s knowledge and decided to go with his company.
The carpenter, Steve, and painter, Phillip DeMachio, were very neat and cleaned up after themselves while they worked. All debris was taken away by the end of each day. They both worked diligently without complaint in sweltering heat and humidity and periodic bouts of rain. They took their time and did an excellent job without rushing. Our house looks fantastic and the price was fair.
A few of my neighbors came over to look at the house and was very impressed with their work. I highly recommend them. The carpentry and paint job were excellent and they finished within the allotted time period.
Response from We are no longer accepting new customers.
"Thank you very much for such a thorough review. It helps us immensely when our good customers take the time to honestly evaluate our experiences with them. When we come out we are thinking only of your best interests and how we can effectively advise and counsel you on your repairs or remodels or additions. If we listen patiently we can figure our where you'd like to go or be with the dreams you are conveying to us and then we can better think with you how the project or projects can be real-ized. You are right, thank you we do clean up after each day's work so you can look out on your property and projects with pride each time you get home from a hard day's work. No one wants to come home to a mess in the yard even though we may still be working. We respect you and your state of mind. Trust is an unmeasurable aspect in our relationships with our customers and we don't take it for granted. We are looking forward to your phase two projects. Best to you, Eric Cook of Home Renu"

John F.
Aug 2012
5.0
Yes, I recommend this pro
$9,000
They were efficient and timely. Any problems or questions I had they handled very quickly. I was very pleased with Eric. I would certainly use them again.
Response from We are no longer accepting new customers.
"I wish all of our customers were as wonderful and pleasant and fun to work with as you folks were. I think Home Renu would would do work for free then. We're just going to go make new friends and build beautiful projects and create interesting environments. Your plants and yard were so nice to work around. Thanks for your kind and generous words. Best to you, Eric Cook of Home Renu"
Showing 1-25 of 44

Licensing

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FAQ

We are no longer accepting new customers. is currently rated 4.7 overall out of 5.

No, We are no longer accepting new customers. does not offer free project estimates.

No, We are no longer accepting new customers. does not offer eco-friendly accreditations.

No, We are no longer accepting new customers. does not offer a senior discount.

No, We are no longer accepting new customers. does not offer emergency services.

No, We are no longer accepting new customers. does not offer warranties.