Master Plumbers of NC

The company I work had used this business a year ago and was satisfied with their price and work so they decided to call them again when we needed to have the insides of a shop toilet and a handle replaced, as well as a seat on the other toilet. I called spoke to Bethany and scheduled an appointment. The plumber came last Friday asked me to sign a form stating that there is a $85.00 charge whether or not the repair is done. Fair enough. When I came back to work on Wednesday I found that this company had charged us $1226.56 to do the work!! For three hours of work!! That's right $1200.00 to fix two toilets, no clogs or leaks. Highway robbery! We are in the wrong business here. This guy Lee and his wife must be laughing all the to the bank. There was no work description on the bill, I had to call and ask for it and when it was emailed to me there still were no parts listed. Anyone want to see the actual invoice I would be happy to email it to you. I did speak to Lee about the charges and he firmly stood by them stating that his plumbers are highly experienced, drug tested and back ground checked. I don't see how this justifies price gouging. I can say they weren't taught honesty, integrity, professionalism and common sense. I would think that if they knew the charges were going to be $1226.56 they would had suggested or even offered to replace the two toilets instead. Again these are toilets in a construction shop not a million dollar home. Oh and I forgot to mention that they had to come back on Wednesday because of the high quality work they performed one of the toilets were loose and rocking, apparently it wasn't bolted down correctly. I would not suggest using this company, stay far away from them they are crooks and dishonest as the day is long. This is theft of services clearly and I will be posting this review on FB, Yelp, Angie's List as well as all social media outlet.

The company I work had used this business a year ago and was satisfied with their price and work so they decided to call them again when we needed to have the insides of a shop toilet and a handle replaced, as well as a seat on the other toilet. I called spoke to Bethany and scheduled an appointment. The plumber came last Friday asked me to sign a form stating that there is a $85.00 charge whether or not the repair is done. Fair enough. When I came back to work on Wednesday I found that this company had charged us $1226.56 to do the work!! For three hours of work!! That's right $1200.00 to fix two toilets, no clogs or leaks. Highway robbery! We are in the wrong business here. This guy Lee and his wife must be laughing all the to the bank. There was no work description on the bill, I had to call and ask for it and when it was emailed to me there still were no parts listed. Anyone want to see the actual invoice I would be happy to email it to you. I did speak to Lee about the charges and he firmly stood by them stating that his plumbers are highly experienced, drug tested and back ground checked. I don't see how this justifies price gouging. I can say they weren't taught honesty, integrity, professionalism and common sense. I would think that if they knew the charges were going to be $1226.56 they would had suggested or even offered to replace the two toilets instead. Again these are toilets in a construction shop not a million dollar home. Oh and I forgot to mention that they had to come back on Wednesday because of the high quality work they performed one of the toilets were loose and rocking, apparently it wasn't bolted down correctly. I would not suggest using this company, stay far away from them they are crooks and dishonest as the day is long. This is theft of services clearly and I will be posting this review on FB, Yelp, Angie's List as well as all social media outlet.