INTREX COMPUTERS

I've used Intrex for most of my computer purchases and repairs for the past five years and I've never been disappointed. As usual, I dropped off the laptop and received a reasonable estimate of charges. Within a few days, they called and said the work had been completed and I could pick up the laptop at my convenience. The gentlemen that work there are always friendly, knowledgeable and professional. I can imagine that the service department sees a lot of crazy computer problems, but I've never seen even a hint that they're looking down their noses at their customers. I would highly recommend this company.

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Everything went well, we were pleased with our new p/c.
Jeff also told us about what we needed to "stream movies" from our new P/C to our TV, with the purchase of an HDMI cable
and a wireless mouse, we can now watch movies from Netflix and have cancelled our more expensive satellite system.
Overall, it was a good experience. We had a minor problem with the camera card reader, but Joe looked at it and fixed it
within minutes. You feel as though you can ask them anything and they know what they are talking about. Very helpful!
Thanks, Guys!!

A good experience with a professional group! We feel that we can ask them any question and they answer it!

Toshiba laptop computer brought in due to constant "freezing up" of computer and pages "not responding". Remote access check by Norton Live suggested problem may be due to problems in the hard drive. Brought the computer in at 2pm on a Sunday. Staff checked computer's error log while I waited and then laptop froze up. Initial response was a hard drive problem. Received a phone call with a diagnostic response by 4pm. Hard drive was replaced and computer was ready to be picked up Monday morning. Staff were very knowledgeable, courteous, and helpful.

When my HDD failed, the folks at Intrex (in Winston Salem) did everything possible to recover my files and data. Alas... The HDD would not even spin up. They installed a new 500GB HDD, and reloaded the OS. While they were at it, I had them upgrade the OS from Windows Vista to Windows 7. They were very professional and did a great job. The fact that the files were not recoverable was not their fault. However, they did give me contact information for a company in CA that does essentially does forensics and highly technical drive data recovery. This is something that is quite costly and really only justifiable for absolutely critical irreplaceable documents.Overall... it was a pleasure working with Intrex. They are quite capable and their work is competitively priced.

Excellent phone, on the floor and service department customer support. If I can't get my new computer built myself, I will take it in there and have INTREX build it for me..I trust them.