In the beginning I was satisfied with their customer service but they did not honor their price match guarantee. The individuals in the kitchen-bath area was very professional and she gave very good service but when we brought in our quote for the price match guarantee, she just told us that they cannot match the price with the competitor given.
Description of Work: We went to Home Depot to get a quote for countertops.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$5,000
Sue E.
10/2008
5.0
home improvement stores
 + -1 more
I was pretty discouraged until I went to Home Depot. Mr. Keifer explained the problems with screens that have to be custom made. Rather than send me on my way, he called two places to find out if anyone would build and assemble the screens. He was concerned, however, that the screens might be damaged during shipping. They actually arrived two days later without a scratch.
Description of Work: I needed screens for 9 windows. Since all 9 were 74 inches tall, they had to be custom made. The problem, I found, was that some companies don't deal with the public, while others ship the screens unassembled. I went to Home Depot, and Mr. Keifer called a company that agreed to ship the screens assembled.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
JIM G.
06/2007
5.0
garage builders
 + -1 more
They are great, very professional. The entire job only took a day and a half. They worked extremely hard until they finished. They sent a crew of two men to do the job and they did a good one. It is a solid, tight building and I had a good experience with them. I am very pleased with the building and the outcome. I would recommend buying a unit from them and they have great contractors.
Description of Work: Home Depot installed a 16 by 20 foot outside storage unit in my backyard, which I bought from them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
MARCK M.
06/2007
5.0
home improvement stores
 + -1 more
I was quite pleased as the 2 x 4's were stored inside free from weather conditions. The cashier was very familiar with the product as she entered the skew numbers from memory. The store was clean and conveniently arranged to meet my needs.
Description of Work: I purchased building materials from the Home Depot. I needed 2 x 4's for a remodeling project.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
08/2006
5.0
carpet installation
 + -1 more
THIS WAS A BIG JOB, ABOUT 1600 SQUARE FEET. THE CONTRACTORS THEY SENT OUT DIDN'T SPEAK A LICK OF ENGLISH, SO COMMUNICATING WITH THEM WAS MORE THAN DIFFICULT. THEY DID A NICE JOB, THOUGH.
Description of Work: THEY CARPETED MOST OF OUR HOUSE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
08/2006
3.0
doors
 + -1 more
WHEN THEY INSTALLED THE STORM DOOR, WE HAD A STORM AND IT LEAKED ALL OVER. SO THEY WERE TO COME BACK OUT AND FIX IT, BUT THEY TOOK A LONG TIME TO GET HERE. I ALSO THOUGHT THE PRICE WAS A LITTLE TOO HIGH.
Description of Work: HOME DEPOT INSTALLED A STORM DOOR IN MY HOME.
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Service Categories
Hardware & Home Improvement Stores,
Doors,
Garage and Shed Building,
Heating and Air Conditioning,
Countertops and Backsplashes,
Carpet Sales and Installation
FAQ
HOME DEPOT is currently rated 4.1 overall out of 5.
No, HOME DEPOT does not offer free project estimates.
No, HOME DEPOT does not offer eco-friendly accreditations.
No, HOME DEPOT does not offer a senior discount.
No, HOME DEPOT does not offer emergency services.
No, HOME DEPOT does not offer warranties.
HOME DEPOT offers the following services: FLOORING SALES AND INSTALLATION,LIGHTING, LAWN AND GARDEN,DECKS AND PORCHES,ELECTRICAL DOORS AND WINDOWS HOME IMPROVEMENT