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Grease Monkey

Auto Service, Auto Inspections, Air Conditioning - Auto,

About us

We are a locally owned business offering no appointment oil change and inspection services. We accept most national fleet maintenance cards for ARI, Map/Wheels, GE Capital, Enterprise, Union Leasing, Lease Plan, Donlen, Emkay, and more.

Services we offer

Oil Changes, State Inspections, Air conditioning recharge, Battery, Fuel & Emissions System cleaning, Radiator Service, Transmission/Transaxle service, Lights replaced, Wiper Blade Replacement, Belt Replacement, and much more.

Amenities

Free Estimates

Yes

Senior Discount

10%

Accepted Payment Methods

  • American Express
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
3.84 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
25%
2
25%
1
0%

Filter reviews by service

Showing 1-4 of 4 reviews
Julie B.
Sep 2013
5.0
Auto Service, Auto Inspections
Yes, I recommend this pro
$30
Pulled right in. Had state inspection done. Had paperwork and was on my way in about 20 minutes. Fast and friendly service.
Response from Grease Monkey
"Thank you for taking the extra time to review our service on Angie's List. Your opinion is important to us and will be shared with our team for training purposes. We appreciate your business and look forward to serving you again in the future!"

Sandy K.
Nov 2012
5.0
Auto Service
Yes, I recommend this pro
$30
Love this company. They are fast, and very thorough.
Response from Grease Monkey
"We sincerely appreciate you taking the time to post this positive response. Without your support, we cannot be the preferred oil change provider in our community. Please know that we are just as open to accepting negative responses if that situation ever arises. Your business is important to us and we will do whatever it takes to maintain our positive standing with you. Thanks again."

Joanne G.
Feb 2012
2.0
Auto Service
$55
Oil was changed along with filter. Did not need new air filter. Service team mentioned leak in brake line. (Turned out it was a leak in the power steering assembly.) They did a tire rotation and showed me the tread on the tires.
Response from Grease Monkey
"My name is Jon Crum. My wife and I own the Grease Monkey in Greensboro and intend to achieve 100% customer satisfaction. It is over a year after the fact so I may have missed my opportunity to resolve this issue but that is no excuse for me not to respond. I would like to have an opportunity to discuss the problem and offer reimbursement or a chance to earn your trust back. We have a great track record in our community for being accurate in our work, however, we are not above making mistakes. I apologize for any trouble we may have caused as a result of our poor service on this day. I am happy to discuss the problem and may be reached at 545-1720 or will gladly mail a gift certificate for a complimentary service if I am provided an address. Thank you for your comments. Without your input, we are unable to provide the best service possible to our community."

ROBERT W.
Nov 2010
3.0
Auto Service
$220
I originally went in for just an oil change. I have gone to this Grease Monkey 4 or 5 times previously and received excellent service. It was recommended that I have a radiator flush/fill performed since it was overdue. That was performed, and I noticed no problems that afternoon. The next evening the low coolant light came on and stayed on. I checked the coolant reservoir tank the next morning and it was well below the cold level line. I checked the ground, and there was no leakage. So I did not go anywhere on Sunday to keep from possibly overheating the engine. I took my Escape to Precision Tune near my house on Monday mornning, they added more coolant, and the sensor light went off. I'm not sure how you perform a radiator flush & fill, and basically forget to fill the coolant to the proper level. Sorry to say, I will no longer take my vehicle to Grease Monkey.
Response from Grease Monkey
"I am sorry to just now be responding but unfortunately, I received this negative feedback about ten minutes ago. My name is Jon Crum. My wife and I own this Grease Monkey and insist upon 100% customer satisfaction. Many times during a radiator flush, an air bubble can be introduced into the system and cause a low level indicator light to come on. I am not trying to make an excuse for inaccurate service, just a possible reason why the level may change after driving even a short distance. It is our responsibility to inform you of this possibility and we failed to do so. I would like an opportunity to resolve this level of distrust we created. I could send out a gift certificate or a credit for you at our shop if you are interested. I may be reached at 545-1720 or at [email protected] to discuss this further. I understand if I have missed my opportunity and thank you for your comments. Without your input, we are unable to provide the best possible service to our community. Thank you."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Grease Monkey is currently rated 3.8 overall out of 5.

Monday: 8:00 AM - 6:00 PM Tuesday: 8:00 AM - 6:00 PM Wednesday: 8:00 AM - 6:00 PM Thursday: 8:00 AM - 6:00 PM Friday: 8:00 AM - 6:00 PM Saturday: 8:00 AM - 4:00 PM

Grease Monkey accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard

Yes, Grease Monkey offers free project estimates.

No, Grease Monkey does not offer eco-friendly accreditations.

No, Grease Monkey does not offer a senior discount.

No, Grease Monkey does not offer emergency services.

No, Grease Monkey does not offer warranties.

Grease Monkey offers the following services: Oil Changes, State Inspections, Air conditioning recharge, Battery, Fuel & Emissions System cleaning, Radiator Service, Transmission/Transaxle service, Lights replaced, Wiper Blade Replacement, Belt Replacement, and much more.