Got You Floored
About us
Additional Contacts: Erin Kivela & Kyle Murray. Additional Email - [email protected].
Business highlights
Emergency services offered
24 years of experience
Services we offer
Flooring - carpet, ceramic, cork & wood plank vinyl., hardwood or laminate, rubber flooring or gym floors, sand & finish, vinyl
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.411 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 73% | ||
| 9% | ||
| 9% | ||
| 0% | ||
| 9% |
Showing 1-11 of 11 reviews
Heather E.
Jul 2015
unknown
Cheryl J.
Jul 2015
unknown
Melissa M.
May 2015
They do an excellent job.
Kerry K.
Apr 2015
unknown
Steven W.
Oct 2014
Erin Kivela was great to work with. I especially appreciated how she handled resolving a rare issue with a manufacturer defect that did not reveal itself until a year after the fact. She really went way above and beyond, and I would definitely use Got Your Floored again.
Joe B.
Jun 2014
unknown
Donald K.
Jul 2013
Their price and quality was good! They did a nice job with the installation and met their deadline; they came out on time and finished what they said they were going to finish.
Michelle W.
Jun 2013
They installers were great.
Amy W.
Apr 2013
Good quote process. We took our time deciding. Once we decided on what carpet and hardwood, the installation for hardwood was scheduled. Once complete the installation for carpet was scheduled. Everything went well.
Daniella S.
Mar 2012
Erin Kivela of Got You Floored came to give us an estimate for replacing our laminate flooring in the kitchen and 1/2 bath of our home. We wanted 18 inch tiles, installed on the diagonal with thinset grout. Erin gave us a bid of about $1500 to remove the old flooring and install the new flooring. The work was to begin on a Thursday and be completed on a Saturday.
Two problems arose during this job. One problem was that not enough tiles were ordered--in fact, two more boxes needed to be ordered to complete the job. This meant that the quick 3 day job was stretched to a 7 day job, complicating the pick-up and delivery of appliances we wanted to have installed.
The other problem was that I was never clearly told that I, the customer, needed to arrange for a plumber to come and take out the pedestal sink and toilet in the half bathroom before the floor could be installed. This was not written in the estimate. So it came as a surprise to me that suddenly, I needed to arrange for this and pay for this added cost on top of the flooring work. I needed to shoulder the cost of the sink and toilet removal AND the placement of them again, after the floor was complete--a cost of about $300 or so. Erin was extremely apologetic about this mistake and for not being clear from the start that this was my responsibility.
The tile flooring looks great and Kevin and Paul did an excellent job setting the floor. But overall, I was disappointed with my experience with Got You Floored.
Two problems arose during this job. One problem was that not enough tiles were ordered--in fact, two more boxes needed to be ordered to complete the job. This meant that the quick 3 day job was stretched to a 7 day job, complicating the pick-up and delivery of appliances we wanted to have installed.
The other problem was that I was never clearly told that I, the customer, needed to arrange for a plumber to come and take out the pedestal sink and toilet in the half bathroom before the floor could be installed. This was not written in the estimate. So it came as a surprise to me that suddenly, I needed to arrange for this and pay for this added cost on top of the flooring work. I needed to shoulder the cost of the sink and toilet removal AND the placement of them again, after the floor was complete--a cost of about $300 or so. Erin was extremely apologetic about this mistake and for not being clear from the start that this was my responsibility.
The tile flooring looks great and Kevin and Paul did an excellent job setting the floor. But overall, I was disappointed with my experience with Got You Floored.
Jennifer W.
May 2010
Overall it was great! We actually had them give us an estimate on installing hardwoods and will probably have them do the hardwoods when we are finished rennovating the rest of the house.
Licensing
State Contractor License Requirements
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FAQ
Got You Floored is currently rated 4.4 overall out of 5.
Got You Floored accepts the following forms of payment: CreditCard
Yes, Got You Floored offers free project estimates.
No, Got You Floored does not offer eco-friendly accreditations.
No, Got You Floored does not offer a senior discount.
Yes, Got You Floored offers emergency services.
No, Got You Floored does not offer warranties.